I was in town for a family function and three rooms were booked by myself and other members of my family, all adults. We showed up 20 minutes after check-in time and there was no one at the check-in desk, so we rang a bell. After several minutes of waiting, we rang the bell again. We allowed another several minutes to pass before we rang the bell a third time. Finally, a woman came to the desk, without even acknowledging or apologizing for how long we were waiting. Everything was disorganized--she was mistaken for how long we were staying and then asked us for money, even though we had already paid online. We then had to fill out contact information, which I would only assume they should already have had because we reserved these rooms and provided all this information online. We were finally handed our room key and the remote control for the TV(what, they have a problem with people stealing remotes?). We began to go upstairs before the housekeeper, who was walking around the hotel and cleaning in her BARE FEET told us, in a very rude and almost scolding manner, that one of our rooms wasn't clean because "she's only one person!". Mind you, she was also chatting away with the front desk person when she responded like this. Later, she did apologize by throwing the front desk person under the bus by blaming her that she wasn't told those rooms would be occupied, despite the fact that later there was no vacancy in the hotel that night anyways. After about 45 minutes, the room was finally ready, although it wasn't stocked with any soap. The next morning, my sister needed another towel in her room, and the housekeeper gave her a really hard time that she'd have to trade her that very second her dirty towel for a clean towel. Later that night, my cousin was walking back to her hotel room when one of the other guests at the hotel popped out of his room and grabbed her and pulled her unwillingly into his room. Thankfully, she was able to get out of his room again safely. I can see by all the other reviews our terrible experience wasn't an anomaly. Do NOT stay here. From the terrible service, to the unhygienic housekeeper, to the seedy people who stay there, the price isn't worth it--spend another $5 or $10 a night and sleep safely!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.