I don't usually frequent that many Best Western properties, but I was sent to this one by the staff at the Comfort Inn about 5 miles west. (All they had left at the Comfort Inn were smoking rooms, and the desk clerk there mentioned that they had many complaints about their smoking rooms.) My first impression with this Best Western property was not a positive one. I had to wait 5 - 10 minutes for a front desk clerk to appear. My room, on the third floor, was spacious and extremely clean. The only additional issue that I had was that the TV remote control did not work. Upon taking it to the desk, the clerk exchanged it with one from the fitness center, which did work. The bed was very comfortable and I had a perfect night's sleep;. The complementary breakfast was also very good, with a large variety of foods, but the cheese omelets could have been a little warmer. Throughout my stay, all of the staff was very courteous, professional, and seemed to care about my having a good stay there. If I need accommodations in the area again, I will probably return to this Best Western.
This building is one of those that could have probably been better constructed. I noticed that the...
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BEST WESTERN Classic Inn
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.