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“Unfortunately there isn't a better option” 2 of 5 stars
Review of Holiday Inn Express Rensselaer

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Holiday Inn Express Rensselaer
4788 Nesbitt Drive, Rensselaer, IN 47978   |  
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Ranked #1 of 2 Hotels in Rensselaer
San Antonio, Texas
1 review
2 helpful votes 2 helpful votes
“Unfortunately there isn't a better option”
2 of 5 stars Reviewed August 7, 2011

I have no doubt that this was the nicest hotel available in the area, but it still wasn't an enjoyable experience. The room was spacious but outdated, and there was a cigarette burn in the blanket on the end of the bed. The elevator and hallways were musty and smelled like smoke and the water stunk. There was no luggage rack to set our suitcase on because it was being used to hold up the mini fridge. There also seemed to be something going on with the AC because it was super loud when it was running, and then would make clanking noises when it went off. We were staying 2 nights and had confirmed with the mgr (who was working the desk) that we had reservations for both nights when we checked in on Friday. On Saturday, one of the front desk clerks left a voicemail stating that we only had reservations for one night and that we needed to come get our stuff out ASAP because they had already rented the room. My husband gave her the confirmation number and she was able to find the reservation. We returned to the hotel dog tired late that night and double checked with the front desk clerk that our key would still work because of the reservation mix-up. She told us yes, so we went up to our room and of course, the key didn't work. Went back downstairs and she reprogrammed the key. Went back upstairs and the key worked so we went in our room to shower and go to bed. Apparently, housekeeping had come and taken ALL of our towels and not replaced them with fresh ones because of the reservation mix-up-called downstairs and told the front desk clerk we had no towels. Her response was, "Well I have some down here if you want to come get them." Went back downstairs and got towels, and went back upstairs for the third time, before we were finally able to shower and go to bed. Would only stay here again because there isn't a better option.

  • Stayed August 2011, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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43 reviews from our community

Traveler rating
    14
    14
    4
    7
    4
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Sauk Rapids, Minnesota
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 21, 2011

Very nice. A little out of the way, but worth it. Quiet and very comfortable. Very nice and friendly staff.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
Reviews in 29 cities Reviews in 29 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 17, 2010

The hotel was decent with nice staff and tasty breakfast. However, the hallways smelled of cigarette smoke. Our non-smoking room didn't smell, but you notice it as soon as you exit your room. Rooms were very spacious. Also, the hotel has little insulation. We could hear the nearby interstate as well as what sounded like a herd of elephants at 2am in the room above us. In terms of location, there aren't many other hotels in the area, so this could be your only option. It's clean, but definitely not impressive in sound-proofing or smells.

  • Stayed November 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 1, 2010

The staff was great ..and my boys loved the pool and the yummy breakfast ...very nice place!

  • Stayed June 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
detroit
Top Contributor
74 reviews 74 reviews
46 hotel reviews
Reviews in 40 cities Reviews in 40 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed July 1, 2010

We were in Rensselaer for a family reunion, and it was either this place or two very scary-looking budget hotels. The rooms were, thankfully, nice and clean, the beds nice and firm, the bathroom adequate, the free breakfast above-average. The place was pet-friendly, with several foo-foo dogs in evidence. And the free wireless Internet was actually quite fast. The drawbacks: thin doors and walls let you hear a little too much of what's going on around you; and the "outdoor pool" is a tiny little joke -- I mean, it's like an overgrown bathtub. Nevertheless, it was 95 degrees, so we went in, and it was refreshing. Also, c'mon, get rid of the cheap old 25-inch tube TVs already.

  • Stayed June 2010, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2010

We were traveling across Indiana and wanting to make a stop. We found this Holiday Inn Express in a small Indiana Town on 65. The clerks were pleasant and helped in everyway. Very Clean and a great Hot Breakfast

  • Stayed May 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, in
Senior Contributor
48 reviews 48 reviews
30 hotel reviews
Reviews in 39 cities Reviews in 39 cities
84 helpful votes 84 helpful votes
2 of 5 stars Reviewed April 6, 2007

Not impressed. Often use Holiday Inn Express and this was very poor in comparison. On a cold night, I arrive to a room at midnight with the air conditioning on full blast. Loud hallways.

  • Stayed April 2007, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Rensselaer

Address: 4788 Nesbitt Drive, Rensselaer, IN 47978
Phone Number:
Location: United States > Indiana > Rensselaer
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Rensselaer
Price Range (Based on Average Rates): $
Number of rooms: 69
Official Description (provided by the hotel):
The Holiday Inn Express Rensselaer Hotel is located halfway between Indianapolis and Chicago at I-65 exit 215. A great place to stop prior to, or after, experiencing Chicago traffic. We are 35 minutes from the Purdue University campus at Lafayette IN. We are a nature lover's paradise with several famous wild life preserves near the hotel including the resting place for the Sandhill Cranes on their semi annual migration. We are 'Your Natural Destination' hotel. We are also the closest hotel to the new Fair Oaks Dairy Adventure attraction (11 miles). To accommodate the business traveler we have Executive King rooms that include high speed internet connected to a computer and color printer. All of our King room have a microwave and refrigerator. ... more   less 
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Also Known As:
Holiday Inn Express Rensselaer Hotel Rensselaer
Holiday Inn Rensselaer
Rensselaer Holiday Inn

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