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“Perfect Getaway” 5 of 5 stars
Review of Holiday Inn Express Plainfield / Indianapolis

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Holiday Inn Express Plainfield / Indianapolis
2.5 of 5 Motel   |   6296 Cambridge Way, Plainfield, IN 46168   |  
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Ranked #5 of 16 Hotels in Plainfield
Indianapolis, Indiana
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
“Perfect Getaway”
5 of 5 stars Reviewed November 22, 2013

I made our reservation online thru our IHG rewards. I then called to request a particular room number. I needed to be able to coordinate the room number with a riddle for the clue my husband would receive to lead him my way to the correct room. The woman graciously filled my request. Upon arrival, the receptionist greeted me with a warm smile and was very helpful with my special request to give my husband his next "clue" when he arrived. Immaculately clean room and bathrooms, breakfast was great although typical warm breakfast at a Holiday Inn Express. King suite was very roomy with a large Jacuzzi in it's own separate room. Plenty of restaurants close by. Two complaints...was not recognized for IHG rewards and our room didn't have a mini frig.

Room Tip: The king Jacuzzi suite doesn't have a mini frig.
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caitie R, General Manager at Holiday Inn Express Plainfield / Indianapolis, responded to this review, November 26, 2013
Thank you for being our guest and for taking the time to share your experience! We're so glad that you enjoyed your stay and that we were able to assist you with your special surprise for you husband. We apologize that you did not receive your Rewards Club recognition and that the lack of a fridge was an issue for you. We are thrilled to announce that we will be putting fridges and microwaves in our rooms starting in 2014! We hope to serve you again in the future!
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100 reviews from our community

Traveler rating
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    10
    1
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Sauk City, Wisconsin, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 8, 2013

This hotel has always been wonderful to work with. I have brought a bus load of students to the Indianapolis area for the past 8 years for a convention, and every time they have had our rooms and rooming list in order, breakfast ready to accommodate our schedule, and flexible in meeting any of our other needs. The staff is excellent; from management, to the front desk to the housekeepers. I will without a doubt use this hotel anytime I am in the Indianapolis area.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caitie R, General Manager at Holiday Inn Express Plainfield / Indianapolis, responded to this review, November 11, 2013
Thank you for being our guest and for taking the time to provide us with feedback regarding your stay! We are delighted that you had an enjoyable stay. Your group has been a pleasure to work with over the years. We look forward to serving you again in the future!
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Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 30, 2013

We had a large group in for a CFA cat show , the management was so great making sure our guest were taken care of. The rooms were very clean and the shuttle service was wonderful.
They had breakfast available for eating at the hotel or for the go. We had several people fly in from other states and they were pleased about not needing a rental car.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caitie R, General Manager at Holiday Inn Express Plainfield / Indianapolis, responded to this review, November 8, 2013
Thank you for being our guest and taking the time to provide comments regarding your stay! We are delighted that you and your group enjoyed our hotel. Your group was a real pleasure to host. I know our staff greatly enjoyed seeing all of the beautiful cats. We look forward to serving you again in the future!
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Hanover, Indiana, United States
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 7, 2013

great staff that was very helpful in accommodating our football team. Had a large group and they did everything they could to make sure our stay was a great experience. hotel was very clean and breakfast was great.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caitie R, General Manager at Holiday Inn Express Plainfield / Indianapolis, responded to this review, October 8, 2013
Thank you for your review and for being our guest! We greatly appreciate the feedback and are thrilled you enjoyed your stay. Your group was a pleasure to assist. We look forward to working with you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 29, 2013

Very nice hotel. Reasonably priced, large rooms, clean and well maintained. Large seating area off of the lobby, includes a computer for guest use and plenty of room for guests to gather. Nice eating area for complementary breakfast. The breakfast was well stocked with fresh food. Our favorite was the pancake machine. We would definitely stay at this hotel again.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caitie R, General Manager at Holiday Inn Express Plainfield / Indianapolis, responded to this review, October 8, 2013
Thank you for your review and for being our guest! We greatly appreciate your taking the time to provide feedback regarding your stay. We're so glad you enjoyed your room, the lobby and our breakfast.

We are excited to announce that over the next few months, we will be undergoing some minor renovations to our lobby, elevator and Jacuzzi Suites. This project should be completed by the end of December. We look forward to serving you again in the future and hearing your thoughts on our renovations!
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Bloomington, Indiana
Top Contributor
121 reviews 121 reviews
37 hotel reviews
Reviews in 67 cities Reviews in 67 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed September 3, 2013

My girlfriend and I stayed her for one night b/c we wanted to do some shopping at Metropolis and be close to the airport. The hotel is no more than 10 minutes from the airport and they do have a courtesy shuttle. It's no more than 10 minutes from Metropolis and tons of shopping and restaurants. It looks like the hotel was recently remodeled and the outdoor pool area was very nice. They don't have a hot tub but the hotel next door does and you can get a pass to use their hot tub, nice perk. The staff was beyond friendly and it was a great stay.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caitie R, General Manager at Holiday Inn Express Plainfield / Indianapolis, responded to this review, September 20, 2013
Thank you for being our guest! We also appreciate your taking the time to provide us with feedback regarding your stay. We are delighted that you enjoyed your stay and our staff and found our location to work well for you and your girlfriend's plans. We look forward to serving you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roachdale, Indiana
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 2, 2013

Hotel is in close proximity to the airport. Bed linens are stiff and scratchy. The pool was closed but wasn't told this until I was already settled in. They did offer a key to the sister hotel next door. Feel this situation should have been told up front. Overpriced for the area.

Stayed June 2013, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caitie R, General Manager at Holiday Inn Express Plainfield / Indianapolis, responded to this review, September 3, 2013
Peggy,
Thank you for your review and for being our guest. We apologize that you were dissatisfied with a few elements of your stay. We apologize that you arrived after our pool was closed for the day. We are required to close our pool overnight to balance the chemicals. Concerning the price, we are only two miles from the new terminal and the price you reserved was for a park and fly package which included parking for up to 14 days, an $18 a day value at the airport. We value your comments and hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Plainfield / Indianapolis

Address: 6296 Cambridge Way, Plainfield, IN 46168
Phone Number:
Location: United States > Indiana > Plainfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Plainfield
#5 Family Hotel in Plainfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Plainfield / Indianapolis 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
The Holiday Inn Express Hotel Indianapolis - Airport is conveniently located off I-70 and S.R. 267 just 2 miles west of the Indianapolis International Airport, and 13 miles west of downtown Indianapolis. Exquisitely renovated. Room renovations completed fall 2007. The property is located adjacent to Chateau Thomas Winery and many other restaurants are within walking distance. Holiday Inn Express-Indianapolis-Plainfield is the place to stay for business, leisure or special events. For the corporate traveler, our hotel is conveniently located near Interstate 70 and we are only 2 miles from the Indianapolis International Airport. For our leisure guests we are just a short distance from attractions such as: downtown Indianapolis, Indianapolis Motor Speedway, Indiana Convention Center/RCA Dome, Indianapolis Zoo/White River Gardens, Indianapolis Children's Museum, O'Reily Raceway Park, Conseco Fieldhouse, Victory Field and Circle Center Mall. The hotel features 76 comfortable, attractive guest rooms with many amenities, including free parking, free high-speed Internet access, an outdoor pool, and a guest laundry facility. Each guest room also has coffeemakers, hair dryers, iron/ironing boards, 25 inch TVs with digital satellite and free Fox News and HBO 1 and 2. ... more   less 
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Also Known As:
Holiday Inn Express Plainfield / Indianapolis Hotel Plainfield
Holiday Inn Plainfield
Plainfield Holiday Inn

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