My first full day here at the HIE/Plainfield I couldn't find a newspaper to read during breakfast around 8:30am. When I arrived back that evening still no paper and I asked at the front desk if they received them today. The very polite young man said they had arrived. Since I am platinum with Priority Club they said I should have received one at my door. I thought I was out of luck. That young man left the hotel and bought me the missing paper and delivered it to my door. Also they gave me a very nice gift as an apology this occured. Check in was very fast and personnel very polite. Room very clean and modern. I highly recommend.