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Homewood Suites by Hilton Indianapolis-Airport/Plainfield
3.0 of 5 Hotel   |   2264 East Perry Road, Plainfield, IN 46168   |  
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Double Points
Ranked #6 of 16 Hotels in Plainfield
GreenLeadersBronze level
San Jose, Costa Rica
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
Reviews in 30 cities Reviews in 30 cities
31 helpful votes 31 helpful votes
“Avoid”
2 of 5 stars Reviewed November 9, 2012

This is a strange review to write since there where positive and negative experiences after staying for 6 days in the hotel. Staff is friendly, helpful, and overall they seem to have a good attitude. Beds and pillows are terrible, I am still in pain from sleeping there. Twice I asked when I left the hotel around 11am to get my room cleaned, and both time they just did not do it. The cleanliness of the place I would say is lacking a bit, not as bad as other places but not really the way it should be.
I will not stay at this Homewood Suites again.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rodneybarta, General Manager at Homewood Suites by Hilton Indianapolis-Airport/Plainfield, responded to this review, November 13, 2012
Thank you for your feedback of your recent stay with us. I understand you were unhappy with the cleanliness of your room and apologize for this experience. We work hard to ensure the comfort and satisfaction of our guests and apologize that we were unable to meet that expectation. I am working with our housekeeping staff to prevent this from happening in the future. I hope that if you travels bring you back to the area that you will consider staying with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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175 reviews from our community

Traveler rating
    102
    38
    20
    12
    3
See reviews for
59
27
5
64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Cambridge, Massachusetts
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 21, 2012

We've stayed at this Homewood before, and we think the suites at this one, with 2 separate rooms and a kitchen, are an excellent value. Since we had stayed here before, we could easily catalog the aspects which were less desirable: the carpet needed repair in one spot, the door keys operated only with difficulty, or sometimes not at all, the TV control was difficult to operate, the bedside radio clock was centrally set, and was a major operation requiring hotel staff to reset it. The breakfast included hot scrambled eggs, but the meat and potatoes were highly processed.

Any negative things were trumped by the nice rooms with real privacy for 2 people

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Top Contributor
69 reviews 69 reviews
52 hotel reviews
Reviews in 50 cities Reviews in 50 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed October 17, 2012

Well, everything was just great. It was our first time at a Homewood Suites and we were impressed. It was easy access off and on I-70. It is near the airport, and in the morning, I did hear some jet noise, but as we live near a major airport, I went right back to sleep. My wife did not hear it. Dinner was complimentary in addition to the breakfast. We would definitely stay there again.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pewaukee, Wisconsin
Top Contributor
67 reviews 67 reviews
27 hotel reviews
Reviews in 32 cities Reviews in 32 cities
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed October 15, 2012

I stayed for two nights and was traveling with three small children (all 11 yr old). Booking a suite over a conventional hotel room was a must and Homewood Suites turned out to be a good choice. The large refrigerator and kitchen area allowed me to bring more drinks and snacks for the kids. The sitting room portion of the suite was acceptable, not as large as a Drury, but very comparable to a Hampton Inn. The bedroom was two queens and was very nice. The separate "get ready" area around the bathroom was good, as it allowed everyone to speed up the process. The kids used the pool area and I went to the hot tub. I will say the hot tub was warm at best, so a bit of a disappointment.

The free breakfast was standard (I didn't expect anything more) and all that the kids needed. They enjoyed making their own waffles.

The location was Plainfield, which I selected as it was convenient to the golf event the kids were playing in. Many chain restaurants nearby, so it definitely served our purpose. However, if you were traveling with adults only, the food options were slim and would have to drive further from the hotel. The overall experience was very good and at $99 per night, I felt it was a great deal (When considering other lodging options, I always default to a suite-style room and am willing to pay $10-20 for it).

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 25, 2012

Stayed here for two nights at the start of our two week US road trip.

Very nice hotel and superb value for money. Suites were very clean and nicely decorated. Breakfast was excellent - good selection of hot food and the menu varied from day to day. Served on "proper" plates as well - not paper ones. Staff were excellent - especially the young lady who checked us in (sorry - did not make a note of her name). She looked after our cases for us when United Airlines delivered them a few hours after we arrived! Nice area as well. Plenty of eating places nearby.

This was probably the best value for money of the eight hotels we stayed at on our roadtrip.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 4, 2012 via mobile

The Hotel is setup nicely between the "Metropolis" area and the Airport- 5 minutea to either, so if your coming in for buisness and dont want to deal with downtown Parking and fees- this is a solid hotel- Hilton bran is usually always solid, but HomewoodSuites does have the full kitchen and fridge so you can actually eat a bit healthier- only knock about this hotel was there cable was out in my room and aome others and I only was getting 5 stations which isnt terrible- but it is Football Season!

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 3, 2012 via mobile

Convenient to airport, 500, IRP, restaurants. Friendly, attentive staff. Big suites, fully appointed, clean, reasonably priced. Can't ask for more. I can't find anything wrong with this place. Will stay here again.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Indianapolis-Airport/Plainfield

Address: 2264 East Perry Road, Plainfield, IN 46168
Phone Number:
Location: United States > Indiana > Plainfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Plainfield
#3 Romantic Hotel in Plainfield
#4 Family Hotel in Plainfield
#6 Business Hotel in Plainfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Indianapolis-Airport/Plainfield 3*
Number of rooms: 82
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Also Known As:
Homewood Suites Plainfield
Hilton Plainfield
Homewood Plainfield
Plainfield Hilton
Plainfield Homewood Suites

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