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“Brickyard 400 Trip 2013” 4 of 5 stars
Review of La Quinta Inn & Suites Indianapolis AP Plainfield

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La Quinta Inn & Suites Indianapolis AP Plainfield
2.5 of 5 Hotel   |   2251 Manchester Drive, Plainfield, IN 46168   |  
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Ranked #8 of 16 Hotels in Plainfield
Certificate of Excellence
Champaign-Urbana, Illinois
Level Contributor
4 reviews
“Brickyard 400 Trip 2013”
4 of 5 stars Reviewed July 30, 2013

Always very clean when we stay here every year for this race. A small mix up with the room as we didn't receive a sleeper sofa like the La Quinta website offered, however, Jacob made up for this. He delivered a roll-a-way bed himself and offered to take $30 off during our stay which was very good customer service. The facilities and pool are very good and the location is great. We will continue to stay here as long as there is a racetrack in Indianapolis! Which will probably be forever.

Room Tip: I enjoy the higher floor rooms just for the view.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LQPlainfield, General Manager at La Quinta Inn & Suites Indianapolis AP Plainfield, responded to this review, August 2, 2013
Thank you for taking the time to review our hotel on TripAdvisor. I apologize your room was not as you requested. Thankfully jacob was able to accomodate your needs. We look forward to seeing you again next year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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206 reviews from our community

Traveler rating
    120
    50
    15
    12
    9
See reviews for
83
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39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Linn Creek, Missouri
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 25, 2013

we stayed here 6 moths ago and it was a wonderful experience. Our latest stay in July was horrible, mold in tlhe bathroom ceiling and a wet smell in the room, we did let the manager know , make sure if you get room 114 that you check it out before you settle.

Staff were really nice and it was a good location off the freeway

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LQPlainfield, General Manager at La Quinta Inn & Suites Indianapolis AP Plainfield, responded to this review, July 27, 2013
Thank you for letting us know about the concerns you had in your room during your stay. We have since found and fixed the problem. We appreciate you letting us know.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed July 22, 2013

we were in Plainfield in business. my truck broke down while up there. had to stay over night while truck was being repaired. hotel staff was very courteous and helpful. had a queen suite that was very nice! I would definitely stay again if in the Plainfield area.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LQPlainfield, General Manager at La Quinta Inn & Suites Indianapolis AP Plainfield, responded to this review, July 23, 2013
Thank you for the review on TripAdvisor. We really appreciate your comments and hope your able to return soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ft Lauderdale
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 11, 2013

I arrived late into Indianapolis after being delayed and flying all day. The staff at the hotelade everything possible for my check in to b smooth as quick. The rooms are very comfortable and for the price the hotel asked it was a bargain.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LQPlainfield, General Manager at La Quinta Inn & Suites Indianapolis AP Plainfield, responded to this review, July 15, 2013
Thank you for taking the time to review our hotel on tripadvisor. We really appreciate your comments and look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Overland Park, Kansas, United States
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed July 11, 2013 via mobile

We selected this Inn because it was on I-70 West of Indianapolis and the Airport. Access to the hotel was very easy and the Plainfield exit was loaded with good restaurants and close to the town of Plainfield, In. The hotel was beautiful, less than two years old, with a friendly, knowledgeable, and helpful staff. A very good breakfast--better than any other La Quinta Inn and Suites, which included scrambled eggs and bacon in addition to its regular Continental breakfast fare. When we checked in on Saturday, the young man at the desk checked the Internet for the location of the closest Catholic Church, and printed off the directions for us to a wonderful church in nearby Plainfield, where we ran into a friend from KC who was in-training with Republic Airlines at the Indianapolis Airport. Overall, a very memorable stay at this excellent La Quinta Inn and Suites!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LQPlainfield, General Manager at La Quinta Inn & Suites Indianapolis AP Plainfield, responded to this review, July 15, 2013
Thank you for taking the time to review our hotel on tripadvisor. We really appreciate your comments and look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Troy, Michigan, United States
1 review
5 of 5 stars Reviewed July 7, 2013

We stopped here on our way home from a very long vacation. We were very pleased with this hotel. We like newer built hotels and this is one if them. We stayed here for under $100 (book directly from their website for best deal). There were two young men on duty the evening we checked in and they could not have been more professional (during this trip we stayed at other chains and let me tell you, service for some of these have declined dramatically). The pool is nice as well as the hot tub.
Everything was great. Will stay here again when passing through. It was our first stay at a LaQuinta ever and we were pleasantly surprised.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LQPlainfield, General Manager at La Quinta Inn & Suites Indianapolis AP Plainfield, responded to this review, July 15, 2013
Thank you for taking the time to review our hotel on tripadvisor. We really appreciate your comments and look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
1 review
3 of 5 stars Reviewed July 6, 2013

This was a nice clean hotel with a very good location close to Interstates and some average restaurants.
I had a late checkout due to a 3pm flight but Housekeeping kept knocking and knocking loudly despite the dnd sign on the door. Even after I explained to the first Housekeeper they returned 10 min later beating and banging loudly on the door as if they were a swat team about to enter. The housekeeping at this hotel are trained to "knock on all doors regardless and run everyone out at 12 noon". It's a poor way to treat guests and indicative of cheaper hotels not quality establishments. In this case the Front desk staff immediately blamed the guest (me) for the misunderstanding and would not or could not imagine there could be a better way to handle this situation other than just blame the guest (which is another no-no). I am not blaming individuals really but just the lack of training by corporate on this one. I don't see any reason cheap hotels have to treat their guests in a cheap manner. Courteous policies and training costs no more than cheap rude ones. Overstaying guests should probably be contacted and dealt with by someone with more training in this situation than a housekeeper.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Indianapolis AP Plainfield

Address: 2251 Manchester Drive, Plainfield, IN 46168
Phone Number:
Location: United States > Indiana > Plainfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 16 Hotels in Plainfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Indianapolis AP Plainfield 2.5*
Number of rooms: 96
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