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“Overnight Stay” 4 of 5 stars
Review of Baymont Inn & Suites Indianapolis Airport / Plainfield

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Baymont Inn & Suites Indianapolis Airport / Plainfield
2.0 of 5 Hotel   |   6010 Gateway Drive, Plainfield, IN 46168   |  
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Stay 3, Save 20%
Ranked #9 of 16 hotels in Plainfield
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Overnight Stay”
4 of 5 stars Reviewed October 2, 2013

After reading some of the reviews on the Baymont I was a little worried....but I must say our overnight stay was wonderful. The staff were very pleasant, our too was clean and comfortable. For the price you can't bet staying here.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baymontindyairport, General Manager at Baymont Inn & Suites Indianapolis Airport / Plainfield, responded to this review, 5 days ago
Thank you for your kind words! We had a lot of work to do when we took over this property and have made great strides since. Since your visit, we have remodeled the Lobby and Breakfast Area and replaced the carpet throughout. What an improvement that made! But as you said, there are still some sketchy reviews out there; but we are working on them. We hope that in time, everyone will see the improvements we've made and experience the service we provide.
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342 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Grand Haven
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 1, 2013

This hotel is older, getting a little shabby, but we feel it's great for the value. We have stayed numerous times while caring for an elderly relative nearby. The service we get, from last minute reservations to requests for quiet rooms, extending our stay and late checkout, has been outstanding. The manager, Dawn, overhearing that the clerk was going to put us on 1st floor, even came out & told him to put us on 3rd, before we had a chance to ask. Kathy is often there in the mornings, and while I can't remember all the names of the staff, I have to say they take very good care of us. I would guess this hotel is on the list for renovations soon, but I am very appreciative of the staff. Baymont, pay attention to these people - they are a credit to you!

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baymontindyairport, General Manager at Baymont Inn & Suites Indianapolis Airport / Plainfield, responded to this review, 5 days ago
Thank you for your kind words about our property. It is our goal to make each and every guest feel welcome from the moment they arrive and it sounds as if we succeeded. As you mentioned, we are a bit older than some of our counterparts; but have made several improvements over the past few months. From a remodeled lobby area to new carpet throughout; things are looking good. Thank you again for your kind words and for choosing the Baymont Inn & Suites!
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Paris
2 reviews
5 of 5 stars Reviewed September 30, 2013

Very nice spacious suite. Quiet and peaceful even though the hotel looked very very busy. Breakfast was good.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baymontindyairport, General Manager at Baymont Inn & Suites Indianapolis Airport / Plainfield, responded to this review, December 25, 2013
Thank you for your kind words about your stay at the Baymont Inn & Suites Indianapolis Airport. We strive to give each guest a clean and comfortable room, a warm and satisfying breakfast, and service that can't be beat. And, it sounds as if met our goals and your expectations. That's a win-win situation. We hope you will continue to chose the Baymont Inn & Suites for your travel needs.
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Additional Information about Baymont Inn & Suites Indianapolis Airport / Plainfield

Also Known As:
Baymont Inn & Suites Indianapolis Airport/Plainfield Hotel Plainfield
Baymont Inn And Suites Indianapolis Airport/Plainfield
Baymont Inn & Suites Indianapolis Airport/Plainfield Hotel
Address: 6010 Gateway Drive, Plainfield, IN 46168
Phone Number:
Location: United States > Indiana > Plainfield
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Plainfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Indianapolis Airport / Plainfield 2*
Official Description (provided by the hotel):
The Best Deal in Plainfield! The Baymont Inn & Suites - Indianapolis Airport is located just 4 miles from the Indianapolis International Airport and offers complimentary 24-hr airport transportation. Hotel features include nicely appointed guestrooms, with brand new 32" flat screen TVs, microwave, refrigerator, coffeemaker, full-size iron/board and hairdryer; as well as an indoor pool w/whirlpool, 24-hr fitness center (with all new equipment!), free WIFI, business center w/guest computer, free on-site parking, complimentary 24-hr airport transportation, guest laundry and a Deluxe Breakfast Buffet. The Baymont Inn & Suites is convenient to downtown Indianapolis and its many restaurants, shops and attractions; such as the Indiana Convention Center, Lucas Oil Stadium (home of the Indianapolis Colts), Banker's Life (formerly Conseco) Fieldhouse (home of the Indiana Pacers & Indiana Fever), the Indianapolis Motor Speedway (home of the world-famous Indianapolis 500 & Brickyard 400 Races), Lucas Oil Raceway Park, the Indianapolis Zoo, White River State Park and the Childrens Museum (ranked one of the Top 10 in the US). There is lots to see and do - come see why we are the best deal in Plainfield! ... more   less 
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