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“good stay, great service” 4 of 5 stars
Review of Cambria Suites Indianapolis Airport

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Cambria Suites Indianapolis Airport
3.0 of 5 Hotel   |   6014 Gateway Drive, Plainfield, IN 46168   |  
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Ranked #3 of 16 Hotels in Plainfield
Certificate of Excellence 2014
1 review
2 helpful votes 2 helpful votes
“good stay, great service”
4 of 5 stars Reviewed March 25, 2012

Had a good stay at the hotel, staff was excellent. Brandi especially gave excellent service. After leaving a computer charger in the room, she went extremely out of her way to return it, saving me about $80. Her extra effort is greatly appreciated. The rest of the staff was great too. Overall had a great stay!

  • Stayed March 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CambriaSuitesIndy, General Manager at Cambria Suites Indianapolis Airport, responded to this review, March 27, 2012
Thank you for letting me know about Brandi's excellent service and that your stay was great. I'm glad she was able to get your charger returned to you.
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175 reviews from our community

Traveler rating
    118
    41
    9
    7
    0
See reviews for
36
21
10
72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Russian first
  • Any
English first
indianapolis, IN
Top Contributor
206 reviews 206 reviews
43 hotel reviews
Reviews in 72 cities Reviews in 72 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed March 13, 2012

My husband, son and I stayed here overnight on a quick trip. We were so impressed with the quality of the hotel and room, especially for the price! Very large, clean room with very comfortable beds! My husband was able to do some work at the desk while we slept in. The only reason for not giving 5 stars were that it was a bit noisy at night. We were next to the stairway and I'm pretty sure there was a basketball game going on in the room above us, but everyone settled down by 11:30. Only other problem we had was we came down to have breakfast around 9:15am on Sunday and no one was there. No sign with times posted--that would have been a nice addition. I am sure it is written somewhere-just surprised nothing available on a Sunday morning. Coffee was good, though. Overall, I cannot wait to stay again--perfect place to stay before an early morning flight.

Room Tip: Stay on the 4th floor to eliminate any problems with walking noise overhead.
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  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CambriaSuitesIndy, General Manager at Cambria Suites Indianapolis Airport, responded to this review, March 27, 2012
Our prices are great and we appreciate you noticing the value. I am sorry for the noise problems you encountered and that your stay was so quick. Thank you for your business!
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Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 10, 2012

It was a midnight check in ...the front desk staff was alert and very genuine. Easy walk to room...free coffee in lobby was very good the next morning and the restaurant staff very helpful... Kids really liked the pool and hot tub....the choice will be easy when traveling thru Plainfield again...also a big thanks to Brandi our housekeeper...great job!!!

  • Stayed March 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CambriaSuitesIndy, General Manager at Cambria Suites Indianapolis Airport, responded to this review, March 12, 2012
Brandi is a great room attendant and we are pleased that you noticed our staff was helpful. Our coffee is Wolfgang Puck and is just what you need in the morning to get started. Thank you for your comments.
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Milwaukee, Wisconsin
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 9, 2012

I'm always impressed with the level of service provided. When I checked in, the night maintenance man tried in earnest to check me in, instead of just "passing the buck."

The lady who runs the bar downstairs always goes out of the way to help customers. What is extraordinary, is that she remember from my previous stay, over a year ago.
I recommend the Cambria over the other options near by.

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CambriaSuitesIndy, General Manager at Cambria Suites Indianapolis Airport, responded to this review, March 12, 2012
We cross train our staff to be able to help in other areas during needed times or emergencies so that we can provide that great service. Anna in the Reflect area, always surprises me as well, by remembering the guest who have stayed some time ago. Better yet, she will even remember what they had to drink. I don't know how she does it, but it is fun to see if she is right!
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Bristol, Tennessee, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2012

This was my first time on a business trip with my husband. The Cambria Suites made my stay very enjoyable and comfortable. All staff was friendly and very attentive. Rooms are nice, big and clean. I highly recommend this Hotel to other travelers.

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 28, 2012

I am a local. I come to this hotel for an after work drink/dinner. The menu is excellent (I wish there was beef option besides the burger-but still good) and the bartender (Anna) is friendly, fun and sassy. To watch her work the bar when there is a crowd-giving each one attention, excellent service, and friendly ribbing when warranted is a show in itself. Her Long Islands and Margaritas are to die for! I highly recommend this restaurant to travelers and locals!

Room Tip: Try the Long Island Ice Teas
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  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CambriaSuitesIndy, General Manager at Cambria Suites Indianapolis Airport, responded to this review, March 1, 2012
Anna is an asset to our hotel and so I hear that the drinks she makes are the best!! Thank you for taking the time to let us know.
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Indianapolis, Indiana
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 27, 2012

Cambria Suites made my long stay very enjoyable. Staff was friendly and attentive.

  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cambria Suites Indianapolis Airport

Address: 6014 Gateway Drive, Plainfield, IN 46168
Phone Number:
Location: United States > Indiana > Plainfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Plainfield
#6 Family Hotel in Plainfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Cambria Suites Indianapolis Airport 3*
Number of rooms: 100
Official Description (provided by the hotel):
Cambria Suites is designed for the way you live. A stylish all-suites hotel offering a thoughtful, contemporary design, Cambria Suites more than satisfies the needs of traditional travelers while also catering to multi-tasking, active, experiential travelers who will appreciate the brand's unexpected level of styling and its functional attributes. ... more   less 
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Also Known As:
Cambria Suites Indianapolis Airport Hotel Plainfield
Cambria Suites Plainfield
Plainfield Cambria Suites

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