Just wanted to say after a 200 mile drive to the hospital to see my mother and being wore out and ready for bed I come to the hotel and meet Tom he was very nice and got me a room I get to the room and the air was broken along with the bath room sink so I go back down and talk to Tom again and he gets me set up with another room no questions asked I get back up to the new room and it was a reck had not even been cleaned as bad as I wanted to be mad at Tom I couldn't be he was very understanding and very helpful he got me another room as quick as he could... I just want to say he is very professional and very considerate of his customers he is very good at his job and puts smiles on people's faces even if the hotel makes mistakes you all should be very happy to have an employee like Tom!
- Official Description (provided by the hotel):
- Located only five miles from downtown Louisville, Kentucky, this newly renovated Best Western Plus offers convenient access to some of Indiana and Kentucky's finest attractions. Once known as a quaint, historic little river town, New Albany has flourished in the past few years. The downtown district has become the new hotspot with locally owned on trend restaurants and shops popping up continually. Now celebrating its 200th year, New Albany has come alive and is making its mark on the region. We are confident that leisure travelers will also appreciate our hotel's location near Louisville, home of the Kentucky Derby. Nearby family attractions include Extreme Park, Waterfront Park and Falls of Ohio State Park. Adults can spend an afternoon at Horseshoe Casino or enjoy a wine tasting at Huber's Orchard and Winery. River cruises offer a unique view of the city, so we suggest that you climb aboard the Belle of Louisville while visiting our New Albany, Indiana hotel. Because of our close proximity to Louisville, business travelers find the trip in and out of the city to be quite easy. Nearby businesses include Bass Pro Shop, Floyd Memorial Hospital & Health Services, UPS, the Kentucky International Convention Center and the Kentucky Fair and Expo Center. Our hotel also features excellent business amenities, such as three on-site meeting rooms and a 24hr Business Center. Committed to promoting higher education in the region, you will find the campuses of Indiana University Southeast, Ivy Tech, Purdue Technology Center, and the University of Louisville within minutes of each other. Unlike other hotels near Louisville, we offer New Albany's best indoor pool, which is a great place to relax after a long day of meetings or sightseeing. We hope our guests take advantage of our daily, complimentary hot breakfast buffet. Other amenities include free high-speed, wireless Internet and 24 hour business center. Book your next stay at the BEST WESTERN PLUS West I-64. ... more less
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- Also Known As:
- Holiday Inn Express Louisville-Nw @ New Albany Hotel New Albany
- Holiday Inn New Albany
- New Albany Holiday Inn