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“New Albany Hampton Inn” 3 of 5 stars
Review of Hampton Inn New Albany

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Hampton Inn New Albany
2.5 of 5 Hotel   |   506 West Spring Street, New Albany, IN 47150   |  
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Double Points
Ranked #2 of 2 Hotels in New Albany
Catonsville, United States
1 review
“New Albany Hampton Inn”
3 of 5 stars Reviewed May 14, 2014

Average hotel with friendly experienced staff. Clean rooms but location lends itself to highway noise and other outside noise. Insulation problems at this hotel. My room also did not have a window shade so when the sun came up, I was up.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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144 reviews from our community

Traveler rating
    51
    29
    25
    22
    17
See reviews for
33
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45
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Any
English first
Boston, United States
1 review
4 of 5 stars Reviewed May 14, 2014

I had a very enjoyable and relaxing stay. I was visiting a relative in Louisville, KY and this Inn in Indiana was only an 8 minute commute from their house. It was quiet, convenient and affordable with friendly staff members and comfortable beds.

  • Stayed May 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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East Lansing, Michigan
1 review
3 of 5 stars Reviewed May 12, 2014

Room showed a good deal of wear and didn't feel 100% clean. Lighting throughout the room, but especially in the bathroom, was very dim. The drain plug in the bathtub was detached, one tiny bar of soap and a partial roll of toilet paper were evident in the bathroom. Lastly, the upholstered seating in the breakfast room were very heavily stained.

Friendly staff, comfortable beds. But this motel needs some TLC very, very soon.

  • Stayed May 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed April 29, 2014

As a native of the area, I always stay here, and about once a month. At over 10 years old, the property is showing more than a bit of wear. Sometimes service isn't the best. But the breakfasts remain good, the end-of-corridor, west side rooms are almost always quiet. Not luxurious but friendly. Difficult place to keep a hotel going. I''ll be back next month.

  • Stayed April 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Springfield, United States
1 review
2 of 5 stars Reviewed April 29, 2014

Bug between the sheets crawling on hubby's leg. Was told by desk they have big problem with stink bugs this year. Also, the upholstered furniture in the breakfast area was extremely dirty, the table tops were dirty and food scraps on the floor from previous guests. Very untidy. Lighting in bathroom was very dim, hard to apply makeup.

  • Stayed April 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

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1 review
2 of 5 stars Reviewed April 14, 2014

we checked in 2:30 am. the room wasn't clean, no shampoo, one of the full size beds were broken. while checking out the next morning we asked to speak to the manager but he/she was not on duty and were promised a call. we then called 2 other times to have the manager call but still waiting for the call back. overall, very disappointed we didn't even get a call back.

  • Stayed April 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pippa Passes, United States
1 review
5 of 5 stars Reviewed April 8, 2014

Highly recommend business/leisure stay at this Hampton Inn. No complaints! My stay with hotel was very pleasing, staff was excellent wasn' t 10 minutes maximum at front desk; check out was the same. I would definitely stay here again; breakfast was ready and variety to chose from and clean area to enjoy my meal.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn New Albany

Address: 506 West Spring Street, New Albany, IN 47150
Phone Number:
Location: United States > Indiana > New Albany
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in New Albany
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn New Albany 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Hampton Inn New Albany Hotel New Albany
New Albany Hampton Inn

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