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“Very nice hotel” 5 of 5 stars
Review of Gateway Airport Garden Hotel

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Gateway Airport Garden Hotel
3.5 of 5 Hotel   |   234-238, Colombo-Negombo Road, Seeduwa, Sri Lanka   |  
Hotel amenities
Ranked #1 of 1 Hotels in Seeduwa
Colombo, Sri Lanka
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
“Very nice hotel”
5 of 5 stars Reviewed October 31, 2013

Great hotel good service and close proximity to the Colombo airport also with easy access via the new Katunayake Expressway. Very nice restaurant with an extensive menu....... The Indian food is great and worth recommending.

Stayed October 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shekhar_Agh, General Manager at Gateway Airport Garden Hotel, responded to this review, November 13, 2013
Dear Guest,
Greetings from The Gateway Hotel Airport Garden!

It has been our privilege to have you stay with us at The Gateway Hotel Airport Garden. We have always been earnest in our endeavour to extend the very best of the Gateway Hotel to our guests.
Thank you for choosing to stay with us on your recent visit to Sri Lanka and very thoughtful of you to review us on Trip Advisor and to post an excellent feedback.

We are pleased to hear that you had a pleasant stay and we appreciate your positive feedback of our Hotel, service and you found our restaurant very nice with extensive menu and also pleased to hear the Indian food was great.

Also glad to know that you were delighted about our great location with easy access to Katunayake International Airport and express highway.

I am thankful to hear that our service level meets the standard Taj hospitality. Encouraging words like these go a long way to keep the team motivated at the hotel and we assure you that it will be our constant Endeavour to provide warm and personalized hospitality to all our guests.

We look forward to the pleasure of being at your service again sometime in the near future.

Warm Regards,

Shekhar Walavalkar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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371 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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Ettalong Beach, Australia
Top Contributor
50 reviews 50 reviews
28 hotel reviews
Reviews in 37 cities Reviews in 37 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 29, 2013

This hotel was very close to the airport and was a welcome sight to us after a twenty hour journey. The room was comfortable and we got a good nights sleep.

The best part was the buffet breakfast which had a huge variety of food. We asked our waitress what was a typical Sri Lankan breakfast and she showed us some things and got the chef to cook us some egg hoppers which were quite tasty.

The worst part was that the hotel does not provide a shuttle service to the airport. We had to sort out transport at the airport which was not easy after a long trip being very tired. We tried to locate a taxi which we could not and then ended up going to one of the tour company desks and paying 1000 Rupees (which they said was the minimal amount) for the short journey to the hotel.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shekhar_Agh, General Manager at Gateway Airport Garden Hotel, responded to this review, October 31, 2013
Dear Guest,

Greetings from The Gateway Hotel Airport Garden!

It has been our privilege to have you stay with us at The Gateway Hotel Airport Garden. We have always been earnest in our endeavour to extend the very best of the Ggateway Hotel to our guests.

Thank you for sharing your views about the hotel on Trip Advisor.

At the outset we appreciate your compliments on the room and breakfast and we are delighted to know that your preferences were met and had a pleasant stay

We regret to know about the transport which you had used from Airport exceeded the fare. Please let us know directly of your future visits to the hotel so as to be able to arrange transfers when confirming bookings.

We immensely value your patronage and look forward to having you with us again and assure you of our best service and attention always.

Thanking you,

Shekhar Walavalkar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Top Contributor
62 reviews 62 reviews
16 hotel reviews
Reviews in 36 cities Reviews in 36 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed October 27, 2013 via mobile

But needs more work. Bedrooms basic and bathrooms need a lot more attention. Stayed only one night First night of a tour luckily. The other hotels much better. Lots of staff standing around even outside the toilets

Stayed October 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shekhar_Agh, General Manager at Gateway Airport Garden Hotel, responded to this review, October 29, 2013
Dear Guest,

Greetings from The Gateway Hotel Airport Garden!

It has been our privilege to have you stay with us at The Gateway Hotel Airport Garden. We have always been earnest in our endeavour to extend the very best of the Gateway Hotel to our guests.

Thank you for sharing your views about the hotel on Trip Advisor.

At the outset, please accept our sincere apologies for the inconvenience caused for the feeling of basic appearance on the present product.

Our renovation & expansion project includes new elegant rooms and you may have seen the work in front of the lobby and will be ready to a perfect experience by end this year, which you will be more pleased with.

We immensely value your patronage and look forward to having you with us again and assure you of our best service and attention always.

Thanking you,

Warm Regards,

Shekhar Walavalkar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 15, 2013

Dear Tripadvisor - you've got the hotel wrongly located on your map. Pls do correct it to avoid any confusions ... Dear Tripadvisor - you've got the hotel wrongly located on your map. Pls do correct it to avoid any confusions ... Dear Tripadvisor - you've got the hotel wrongly located on your map. Pls do correct it to avoid any confusions ...

Stayed October 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shekhar_Agh, General Manager at Gateway Airport Garden Hotel, responded to this review, October 17, 2013
Dear Guest,

Greetings from The Gateway Hotel Airport Garden!

It has been our privilege to have you stay with us at The Gateway Hotel Airport Garden.

Thank you for sharing your observation about the incorrect location of map on Trip Advisor and regret the inconvenience caused. We value your feedback and have taken up for corrective measures.

We immensely value your patronage and look forward to having you with us again and assure you of our best service and attention always.

Thanking you,

Warm Regards,

Shekhar Walavalkar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Victoria, Australia
Top Contributor
82 reviews 82 reviews
47 hotel reviews
Reviews in 48 cities Reviews in 48 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed September 30, 2013

Stayed here after an early morning arrival at Colombo airport. The hotel is close to the airport and check in was was fast and efficient. The room, especially the bed was comfortable and the facilities satisfactory. A highlight was the breakfast - a great spread and it was very pleasant sitting on the terrace. A very satisfactory transit hotel.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shekhar_Agh, General Manager at Gateway Airport Garden Hotel, responded to this review, October 10, 2013
Dear Guest,

Greetings from The Gateway Hotel Airport Garden!
It has been our privilege to have you stay with us at The Gateway Hotel Airport Garden. We have always been earnest in our endeavour to extend the very best of the Gateway Hotel to our guests.
Thank you for choosing to stay with us on your recent visit to Sri Lanka and very thoughtful of you to review us on Trip Advisor and to post an excellent feedback.

We are pleased to hear that you had a very comfortable stay and we appreciate your positive feedback on our rooms that are as spacious and comfortable bedding with excellent food and service. Also glad to hear that you were delighted about our great spread of breakfast and pleasant sitting area and suited for your satisfaction.

We are thankful to hear that our service level meets the standard Taj hospitality. Encouraging words like these go a long way to keep the team motivated at the hotel and we assure you that it will be our constant Endeavour to provide warm and personalized hospitality to all our guests.

We look forward to the pleasure of being at your service again some time in the near future.

Warm Regards,

Shekhar Walavalkar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed September 26, 2013 via mobile

My work puts me up here as it's close to the airport. However once the new freeway is open Colombo won't seem so far away, thankfully.
As mentioned in previous reviews, the bathroom's are very dated and mouldy with average toiletries.
If your hungry, travel 20 minutes up the road to Negombo. Otherwise it's the buffet in the one and only restaurant or room service (which doubles as the ala carte menu).
Even the staff friendliness and willingness to please can't save this place.
3 star transit hotel...stay longer at your own regret.

  • Stayed September 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shekhar_Agh, General Manager at Gateway Airport Garden Hotel, responded to this review, October 10, 2013
Dear Guest,

Greetings from The Gateway Hotel Airport Garden!

It has been our privilege to have you stay with us at The Gateway Hotel Airport Garden. We have always been earnest in our endeavour to extend the very best of the Gateway Hotel to our guests.

Thank you for sharing your views about the hotel on Trip Advisor.

At the outset, please accept our sincere apologies for any inconvenience caused on your experience. Our renovation & expansion project includes a new lounge bar and an additional 100 room extension which you may have seen the work in the edge of opening going on in front of the lobby. These facilities would be completely ready by end of 2013.
Please let us know your next visit so as to be able to meet your expectations ensuring that our service level meets the standard Taj hospitality.
We immensely value your patronage and look forward to having you with us again and assure you of our best service and attention always.

Thanking you,

Warm Regards,

Shekhar Walavalkar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haywards Heath W. Sussex
Top Contributor
85 reviews 85 reviews
67 hotel reviews
Reviews in 59 cities Reviews in 59 cities
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed September 21, 2013

Stayed here with 2 colleagues for one night. The hotel is only 10 minutes from the airport. I wasn't sure about hotel trasport so we jumped in a taxi which only cost $10USD.

I have stayed at this hotel previously but it has clearly had some money spent on it recently. My room was comfortably furnished with a small bathroom but nice large walk-in shower. We had lunch and a buffet dinner in the restaurant. The service was very good and there was a wide choice with well cooked and tasty food.

The following morning one of my colleagues used the large well appointed gym while I had a couple of hours by the pool. It's a bit dated but very clean and well maintaned.

A hotel car drove us back to the airport (no charge).

If you're transiting through Sri Lanka then this hotel would be worth considering.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shekhar_Agh, General Manager at Gateway Airport Garden Hotel, responded to this review, September 28, 2013
Dear Guest,

Greetings from The Gateway Hotel Airport Garden!

It has been our privilege to have you stay with us at The Gateway Hotel Airport Garden. We have always been earnest in our endeavour to extend the very best of the Gateway Hotel to our guests.

Thank you for choosing to stay with us on your recent visit to Sri Lanka and very thoughtful of you to review us on Trip Advisor and to post an excellent feedback.

We are pleased to hear that you had a very comfortable stay and we appreciate your positive feedback on rooms that are as spacious and comfortable and well equipped. Also glad to hear that you were delighted about our food choice, taste & service. Our nenovation project includes an extension of new rooms and a large lobby which will be ready soon.

I am thankful to hear that our service level meets the standard Taj hospitality. Encouraging words like these go a long way to keep the team motivated at the hotel and we assure you that it will be our constant Endeavour to provide warm and personalized hospitality to all our guests.

We look forward to the pleasure of being at your service again some time in the near future.

Warm Regards,

Shekhar Walavalkar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gateway Airport Garden Hotel

Address: 234-238, Colombo-Negombo Road, Seeduwa, Sri Lanka
Location: Sri Lanka > Western Province > Seeduwa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Seeduwa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Gateway Airport Garden Hotel 3.5*
Number of rooms: 110
Official Description (provided by the hotel):
The Gateway Hotel Airport Garden ColomboKatunayake is the gateway to Sri Lanka, as the country’smain international airport is located there. So it is a verystrategic location.Business wise it is a key location as Sri Lanka’s firstIndustrial Promotion Zone is located at Katunayake, with 67(aprox) factories located in three phases. This is thecountry’s largest IPZ.Seeduwa the pocket town next to Katunayake primarilybenefits being closely located to the Airport and the EPZ.Nestled in the midst of a 38 – acre coconut plantationbordering the famous Negombo Road.The Gateway HotelAirport Garden is situated in Seeduwa – Katunayake,close to the airport and other regional attractions.Located just 3.5 kilometers from the airport, the hotel isjust 30 kilometers away from Colombo city. ... more   less 
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Also Known As:
Taj Airport Garden Colombo
Colombo Airport Hotel
Hotel Taj Airport Garden

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