I had a reservation from 12/1 to 12/13 at this hotel. The hotel was informed that I would be arrived after midnight on the first night. I arrived around 12:45am and the hotel told me that they had no rooms. I told them I had a reservation, but it didn't seem to matter. He said he was told that one person would need to be turned away tonight, which was me. The person at the desk offer no apology and he didn't even seem to care. I contacted the hotel twice via email over the past two weeks and I have received no response.
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites Muncie is conveniently located 6 miles from I 69 in Muncie. One mile from Ball State University, close to shopping and within walking distance of several restaurants. Visit historic downtown Muncie or Minnetrista near Ball State. Located close to many local businesses in Muncie. With several museums and attractions nearby, you'll have plenty to do before you return to the hotel to swim in our indoor heated pool. Rooms equipped with free high speed Internet and complimentary wireless access, hair dryers, irons and boards. The Holiday Inn Express in Muncie has whirlpool suites, as well as standard rooms with microwaves and refrigerators available. You'll find our rooms clean, comfortable and just the place you need to be able to prepare for the day ahead. Start your day with our Smart brand complimentary extended continental breakfast. The Muncie Holiday Inn Express has a free business and copy center for your conveniences, as well as a gift shop. From the moment you walk in the door, you will be greeted by our award winning, courteous, friendly staff. Visit the Holiday Inn Express in Muncie near Ball State University today! ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Muncie
- Holiday Inn Express Muncie
- Holiday Inn Muncie
- Muncie Holiday Inn