We came here for a meal on Boxing Day with family we were asked to pre order are food, two of our party ordered Gammon, this came with colliflower cheese and a jacket potato. What was served was turkey or some strange meat and Brussels sprouts ( which actually make me come out in a rash). One of the party members is Irish and couldn't believe her eyes when the meat came out!! What is the point in pre ordering if they don't have it!!! Also it was empty so don't see how they would of run out and also why were we not told at the beginning!! They did take the main of the bill, but the whole day had been ruined especially as another option was not offered! Will never go here again!!!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 3, 2014
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Im sorry that your visit to The Pheasant didn't meet your expectations on this occasion.
I am investigating this further and would like you to contact me on 01233 647 604 in a few days in order that i can discuss the events of that day.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.