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“Good Location - Good Value” 5 of 5 stars
Review of Hyatt Place South Bend

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Hyatt Place South Bend
3.0 of 5 Hotel   |   215 West Day Road, Mishawaka, IN 46545   |  
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Ranked #4 of 14 Hotels in Mishawaka
GreenLeadersBronze level
Raleigh, North Carolina
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
“Good Location - Good Value”
5 of 5 stars Reviewed September 27, 2013

I was on business for 3 nights and stayed at this hotel. It was very clean, room was comfortable, had a nice breakfast and in the evening a small bar for coctails and snacks out in the lobby. Would definately stay here again.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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152 reviews from our community

Traveler rating
    89
    47
    6
    4
    6
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67
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Elkhart, Indiana
Top Contributor
54 reviews 54 reviews
16 hotel reviews
Reviews in 31 cities Reviews in 31 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed September 15, 2013

My family and I stayed one night to ring in the new year. The TV was enormous (which was great for what we were there for) and the room was spacious and clean.
If I had one complaint, it would be that the pool was EXTREMELY cold. My children (who usually will swim in anything) were even in and out in under 10 minutes.
Breakfast was fancy and very tasty.
Definately a nice overnight stay.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Madison, Wisconsin
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed September 9, 2013

Traveled to Mishawaka for a wedding. This hotel was very nice. We requested a room on the 4th floor and it was quiet. Check in was super fast, and the staff very helpful - they even helped with my request for a cold beer, after the long drive. :) Thanks, Andrew!

The beds were super comfortable - and as a germaphobe, I was glad to see the duvet is fresh and clean with each new guest - no sitting on scanky bed-spreads. The TV was huge, and it swiveled so that we could see it from the sofa, or from in bed. And the best - drum...roll....was the shower! Loved the rain - shower head.

Would recommend this as a place to stay.

Room Tip: Corner suites are a bit smaller - but the set up - I think they call it the "efficency" is...
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  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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St. Paul, MN
Top Contributor
78 reviews 78 reviews
37 hotel reviews
Reviews in 46 cities Reviews in 46 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed September 9, 2013

Stopped at the Hyatt Place during a cross country journey to Rhode Island. The Hyatt is tucked back among restaurants and stores, so it wasn't the easiest to find, but my GPS got us there. Check in was quick and efficient. Our hotel room was clean and nice with a king size bed, queen sleeper sofa and large flat screen TV. Air conditioner kept the room comfortable. One minor inconvenience was that I could not locate any information about the hotel and surrounding restaurants in the room. However, the front desk was helpful in locating a good nearby restaurant. Breakfast the next morning was good with breakfast sandwiches, oatmeal, cereals, fruit and beverages. Check out was also quick.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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NJ
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 26, 2013

Visited this hotel while taking my daughter to Notre Dame. It's only a couple of miles from the university with a direct route there. Although partial to Marriott properties we though we would this hotel a try since the rates were about $50 less than the Residence Inn. I have to note that the Hyatt Place rooms do not have a kitchenettes but we rarely use them anyway. In general the hotel was well designed and has a modern flare. They could use some additional seating for breakfast (included) although there is an outside terrace that can be used during the warm months. The breakfast was rather disappointing for a Hyatt property. I had Eggs Benedict one morning and although they were on a warming plate they were cold and dry with the muffin not being toasted. My wife had the oatmeal and it wasn't fully cooked. Another morning I had a blueberry muffin and it was ice cold and there really wasn't anywhere to warm it up except the toaster. It didn't seem like they were prepared for a parents weekend.
As for the rooms I thought they were great. Excellent lighting, walkin large shower, large sectional sofa, hughmongus flat screen TV. The windows didn't open which I liked because I was on the first floor. The PTAC (A/C) was a little noisy and the thermostats control for it was in a inconvenient location. The bedding was very comfortable and the room was very clean.
There was a girls college soccer team staying there over parents weekend which I thought was a bit strange, but they were well behaved.
The hotel is located in a commercial area, convient to restaurants and places like Bed, Bath & Beyond and WalMart that you need for all those college dorm accessories.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Saint Louis, Missouri
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 23, 2013

Stayed here on our way to Northern Michigan. The decor was typical Hyatt, however, there was definite wear and tear evident, which I attributed to the college town location. This is located in a nice part of South Bend, but be warned everything around the hotel closes early (at least in the Summer) so your only dining option if arriving late (and beware the time change) is the hotel dining. Strangely, when I asked for a recommendation where to eat, I was directed to the local McDonald's some distance away, but later realized they were serving hot meals at the hotel. Go figure.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonnie T, Guest Relations Manager at Hyatt Place South Bend, responded to this review, August 26, 2013
Dear Stu0639,

Thank you for your candid comments and for giving us this training opportunity! We can always find something for our late arrivals to munch on and are grateful to you for highlighting this need.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 14, 2013

Yes, the breakfast is first rate. Yes, the Staff are courteous and eager to serve. Yes, the hotel location is convenient to just about any dining/shopping experience you'd desire. Yes, the housekeeping "attendants" were attentive to our needs. Yes, the building has a modern vibe and the Lobby the same (the professional photos do make rooms look much larger than they really are though) but once you step off the elevator on your floor you feel as if you are in a refurbished hotel; better lighting could brighten those hallways. Our room had a smell of bleach and we had no windows to open on a cool day to air it out; maybe the HVAC unit should be cleaned. When we first entered the room, I went immediately to get the AC going and nothing worked; called the desk; he said to ignore it and just use the newer thermostat on the wall. I told him to tell Mgt. to clearly say that on the old unit; he said that they get this type of call all the time! A recent Tripadvisor reviewer who stayed here said that she'd like to take the Hyatt mattress home with her - I wish she had; these are not comfortably firm. We were on the 3rd floor and the sound-proofing wasn't good; we had a hotel guest pacing in the room above us and even could hear him coughing. Our friends asked to have their room moved further down the hallway as they heard a dog barking loudly in the room next to where they had been assigned. The desk clerk called us right after 11 p.m. on our first night, when we had just gone to sleep, to check to see if we were really in Room 303 as the records showed us in Room 311; (we requested a room closer to the elevator at check in; apparently the change wasn't recorded). We were then awakened at 5:30 a.m. the following morning by the bedside alarm clock (which we had not set); the housekeeping staff should look to make sure that the alarm is set to the OFF position when they make ready the room for the next guest. We had not stayed in a Hyatt hotel in many years and had very positive experiences at Hyatts in the past. As retirees, we stay at other hotel brands at least monthly and we know quality hospitality; we had an enjoyable stay with our friends at this Hyatt but it did not meet our expectations.

Room Tip: Get a 4th floor room.
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  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonnie T, Guest Relations Manager at Hyatt Place South Bend, responded to this review, August 15, 2013
Dear AAsenior,

Thank you for your honest and insightful review. Your comments provide us with an opportunity to improve! We are glad that you were able to enjoy your time with friends and hope to provide an outstanding experience in the future, should you choose to return to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place South Bend

Address: 215 West Day Road, Mishawaka, IN 46545
Phone Number:
Location: United States > Indiana > Mishawaka
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Mishawaka
#3 Family Hotel in Mishawaka
#4 Business Hotel in Mishawaka
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place South Bend 3*
Number of rooms: 121
Official Description (provided by the hotel):
Hyatt Place South Bend/Mishawaka is ideally located in the heart of the "Golden Corridor", which boasts premium shopping and dining enjoyment. Also within five miles of the hotel are several prestigious attractions such as Notre Dame University and the Studebaker Museum. ... more   less 
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Also Known As:
Hyatt Place South Bend Hotel Mishawaka
Hyatt Place Mishawaka

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