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“Dirty room” 1 of 5 stars
Review of Red Roof Inn Michigan City

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Red Roof Inn Michigan City
2.0 of 5 Hotel   |   110 W Kieffer Road, Michigan City, IN 46360-9276   |  
Hotel amenities
Ranked #9 of 16 Hotels in Michigan City
Battle Creek, Michigan, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Dirty room”
1 of 5 stars Reviewed July 23, 2013

Smelly room and filthy bath tab - had to use my flip flops taking a shower. Was not worth the $117
I've paid per night. The room was non smoking and smelled like it was a smoking room. The bath was dirty with black stains and toilet smelled bad.

  • Stayed July 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BARonzone, Manager at Red Roof Inn Michigan City, responded to this review, August 26, 2013
Thank you for taking the time out of your busy schedule to post a review. We are very sorry that your experience was less than you expected.

Feedback from our guests is always welcome. Being able to provide our guest with a non-smoking facility has become a big priority as we strive to continuously improve the quality of our services and product. Please know that we make guest satisfaction our number one priority and that we appreciate your feedback and look at it as an opportunity to improve.

Thank you for your business,
M. Ward
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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91 reviews from our community

Traveler rating
    13
    27
    19
    18
    14
See reviews for
20
24
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11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
London, Ontario
Top Contributor
77 reviews 77 reviews
49 hotel reviews
Reviews in 54 cities Reviews in 54 cities
83 helpful votes 83 helpful votes
2 of 5 stars Reviewed July 8, 2013

a rather tired red roof,,, some exterior construction in the works...... but still a tired old Red Roof. For the $, is OK,,, oh, you wanted a ground floor,,,,, that's an extra 10 dollars...... Went back down, asked where the fridge is hidden in the room... Oh, you wanted a fridge Sir,,, that's an extra 10 dollars...... oh well, watching the hookers get visited next door was mildly entertaining...

Room Tip: try the casino down the road ;)
See more room tips
  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BARonzone, Manager at Red Roof Inn Michigan City, responded to this review, August 26, 2013
Thank you for taking the time out of your busy schedule to post a review.

Please know that feedback from our guests is always appreciated as we strive to continuously improve the quality of our property and services. Please accept my sincere apology if you were inconvenienced in any way.

We hope that you will give us another try in the future.

Thank you for your business,
M. Ward
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yangon (Rangoon), Myanmar
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed June 30, 2013

Just arrived from overseas. We needed a cheap hotel for a couple nights until we could move into the cabin we booked. Red Roof was okay - it was clean, and near restaurants. We were on the ground floor and so we had to keep the curtains closed also during the day. There were just thick black-out curtains, and it would have been nice to have thinner curtains to get some sunlight in. Otherwise, was a fine room for the price in that area. Internet service was good.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle W, Manager at Red Roof Inn Michigan City, responded to this review, September 10, 2013
Thank you for taking the time out of your busy schedule to post a review.

We are so pleased that you enjoyed your stay and our services that we were able to provide for you. I will make sure to share your comments with our team. Feedback from our guests is always welcome.

It is truly a pleasure having you as our guest and we look forward to seeing you in the future. Thank you for your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Matteson, Illinois
2 reviews
4 of 5 stars Reviewed June 19, 2013

This was my first stay at red roof. I was delighted at how helpful and friendly all the employees were, especially Jessica. We needed help getting around in the area, Jessica did not hesitate to recommend a place to eat and shop. Our room was clean and the bed was very comfortable. The water in the shower was hot and the towels, face cloths. and bedding was clean. I will not hesitate to stay at red roof when I visit again this summer. I would like to personally thank Jessica at property 007 in Michigan City, Indiana, she was very kind and handled everything in a professional manner, she made our weekend exceptionally delightful. "THANK YOU JESSICA"

Room Tip: Don't choose a room near the ice maker, vending machine, near the laundry room, or stairs.
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle W, Manager at Red Roof Inn Michigan City, responded to this review, September 10, 2013
Thank you for taking the time to post a wonderful review.

I am so pleased that Jessica was able to provide excellent customer service for you. At Red Roof Inn, we strive daily to delight each guest that stays with us, and it seems Jessica did a wonderful job. I will make sure to share your comments. Feedback from our guests is always welcome.

It was truly a pleasure having you as our guest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfield, Iowa, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 12, 2013

We knew not to expect to much for the price, but were a little scared because of the other customers we encountered while checking onto our room and throughout our stay. Guests throwing pop rocks at the ground as we walked by their open room and were sitting in the parking lot with their cat and their room was overflowing with trash. No extra blankets were available. The carpet was stained, bathroom floor was dirty, and the ice from the ice machine was visibly dirty. The next door apartments had multiple cop cars show up at once. It was walking distance from a Texas Corral restaurant, which was the only perk. Sad to say, not even worth the price.

Room Tip: Definitely ask for second floor if you stay here! But there was a super 8 right next door that looke...
See more room tips
  • Stayed June 2013, traveled with friends
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle W, Manager at Red Roof Inn Michigan City, responded to this review, September 10, 2013
Thank you for taking the time out of your busy schedule to post a review. We are very sorry that your experience was less than you expected.

Feedback from our guests is always welcome as we strive to continuously improve the quality of our services and product. Please know that we make guest satisfaction our number one priority and that we appreciate your feedback and look at it as an opportunity to improve.

Thank you for your business and we hope you will give us another try in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rahway, New Jersey
1 review
3 of 5 stars Reviewed June 5, 2013

We went to the red roof inn. Our family stayed for 3 days. We had a good time on the trip besides the room mix up in the beginning. After that everything went well and we enjoyed our stay in Red Roof like we always do.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle W, Manager at Red Roof Inn Michigan City, responded to this review, September 10, 2013
Thank you for taking the time out of your busy schedule to post a wonderful review. We are so pleased that you enjoyed your stay and the hospitality of our staff.

I will make sure to share your comments with of our team. Feedback from our guests is always welcome.

It was truly a pleasure having you as our guest and we hope to see you again wherever your future travel plans may take you.

Thank you for your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oak Lawn, Illinois, United States
1 review
4 of 5 stars Reviewed June 4, 2013

I would like to commend Tearm member Jessica at property name 007, Michigan City, IN. Jessica's expertise is customer service was outstanding. She assisted me with quality customer service, by finding out what my needs were, and accommodated me throughout the in-processing and existing process with courtesy, diplomacy, and a delightful personality. Jessica made my stay at your facility very enjoyable and delightful. I would recommend that she provide services to others that I would refer to your facility. I thank you for her services.

Sincerely,

Barbara J. Buckner

Room Tip: Book early during holiday seasons.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle W, Manager at Red Roof Inn Michigan City, responded to this review, September 10, 2013
Thank you for taking the time out of your busy schedule to post a wonderful review. We are so pleased that you enjoyed your stay and the hospitality of our staff.

I will make sure to share your comments with our team and with Jessica. Jessica has been a wonderful employee and I am sure she will appreciate your comments. Feedback from our guests is always welcome.

It was truly a pleasure having you as our guest and we hope to see you again in the future.

Thank you for your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Michigan City

Address: 110 W Kieffer Road, Michigan City, IN 46360-9276
Location: United States > Indiana > Michigan City
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #9 of 16 Hotels in Michigan City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Michigan City 2*
Number of rooms: 79
Reservation Options:
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Also Known As:
Red Roof Inn Michigan City Hotel Michigan City
Michigan City Red Roof Inn

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