We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Blue Chip Casino is ripping everyone off now.” 1 of 5 stars
Review of Blue Chip Casino

Blue Chip Casino
777 Blue Chip Drive, Michigan City, IN 46360
Website
Improve this listing
More attraction details
Attraction details
Owner description: The 35-acre Blue Chip Casino, Hotel & Spa entertainment destination in Michigan City, Indiana includes a full service casino with 65,000 square feet on one level, a 102,000 square foot pavilion with five restaurants, an entertainment lounge, a spa, gift shop, two hotel towers with a total of 486 rooms and the Stardust Event Center for conventions, meetings and special events.
South Bend, Indiana, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Blue Chip Casino is ripping everyone off now.”
1 of 5 stars Reviewed August 10, 2013

Blue Chip Casino wasn't bad for the first half of this year. As of June, 2013, they put in some new people as VP, Managers, etc. They were letting their slot machine hit pretty good for the first half of the year so that they could get people to vote them the best casino in the area. Also since these new people took over, it's like going to Las Vegas and losing your butt and then some. A lot of people are complaining on how tight everything has gotton in like over night. I haven't seen any good hits like progressive wins or large hits since about the first few days after June started along with these new people workng there. Alot of people say they are going to Four Winds Casino now because they are tired of paying Blue chips employees salaries. My advise is NOT to go there unless you want to lose your money. They are trying to do more promotions/drawings to get you there, but it's only a gimmick to want you to come and rape you of your money.

Visited July 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

151 reviews from our community

Visitor rating
    34
    64
    35
    8
    10
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Missouri
Top Contributor
82 reviews 82 reviews
30 attraction reviews
Reviews in 20 cities Reviews in 20 cities
67 helpful votes 67 helpful votes
“Basic Casino, but way too smokey!”
4 of 5 stars Reviewed August 8, 2013

Pretty typical casino, though it has a nice decor. A small gift shop and a number of decent restaurants in the lobby area. Bright lights and noisy, with lots of slots. My spouse likes the penny slots, can't lose much that way! Though casinos are never smoke-free, this one really has a very heavy smokey atmosphere - to the point where you feel their ventilation system could do with an upgrade or something. Would have stayed/played longer, but the smell was really getting to us.

Visited August 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pekin, Illinois
2 reviews
4 helpful votes 4 helpful votes
“Never again”
2 of 5 stars Reviewed August 7, 2013

Some very rude front desk people.How misleading the websites are on the descriptions of the room.Nelsons deli had awesome employees, Manager named Rich was the BEST.

Visited August 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan City, Indiana
1 review
2 helpful votes 2 helpful votes
“Needs better customer service!!!!!”
1 of 5 stars Reviewed August 5, 2013

I was going to stay in the hotel with my niece until Diane the front desk agent was rude to us. Talked with Blane the manager and he did nothing to help us out. He stood there and let Diane talk nasty to my niece and myself. So I talked to a man above Blane about the poor customer service and he just gave me the run around and did nothing to help us out. Thought customer service was supposed to be about satisfying the guest and making them want to come back. Well I will just take my money and business to Four Winds. At least they are a lot friendlier and have great customer service. I will just drop my thousands there. Blue chip will no longer get my business or money.

Visited August 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IN
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“A casino is a casino.”
3 of 5 stars Reviewed July 29, 2013

To begin with, the smell of cigarettes and cigars is everywhere, even in the small no smoking area. The staff is less than friendly and everyone seems to have frown on their face. There is a large variety of slots available and a separate high stakes area. We did not go to the hotel but did eat at the steakhouse there. The food was great but a little pricey.

Visited October 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Blue Chip Casino also viewed

New Buffalo, Berrien County
 
Michigan City, IN
 

Been to Blue Chip Casino? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Blue Chip Casino, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.