10/18/2003 Four of us went to celebrate birthdays. Our room was not ready when we arrived at 3:00 .They told us they would notify housekeeping and that we should return to the desk in half hour.AT 3:30 we were told the exact same thing.AT 4:00 (regular check in time ) it still was not ready .We finally got into the room at 4:45. The room smelled bad and the jucuzzi tub was not clean.To make up for it they gave us a late check out. Next morning we went breakfast and returned to the room at 11:00 .They were already in our room stripping the bed with our belongings still scatterd around .I believe that they need some serious employee training .
- Official Description (provided by the hotel):
- The Radisson Hotel at Star Plaza is a captivating retreat located in the heart of the Midwest near Chicago. The location near Chicago also puts guests within minutes of the must-see attractions in Northwest Indiana. Guest rooms offer complimentary high-speed Internet Access, mini-fridge, flat-screen TV, and pillowtop mattress. The property also features an indoor and outdoor pool, including the signature Atrium pool set in a tropical oasis, fitness room,several on-site restaurants and a Starbucks. ... more less
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- Also Known As:
- Radisson Hotel Merrillville
- Radisson At Star Plaza
- Radisson Merrillville
- Merrillville Radisson