Cleanliness of my room was average, the hotel has a musty smell everywhere though. The bathroom sink has less water pressure than anywhere I have ever stayed, so shaving or brushing teeth was hard to do. The worst thing was that they don't seem to fix anything- there were two broken light bulbs in my room so it wasn't light enough in there. Also, the dead bolt lock on the door was so loose that it barely worked and shower head obviously hadn't been cleaned in a long time. Overall, this unfortunately seems to be par for the course for any HIE anymore, that is why I don't stay at many of them anymore- they seem to think that "average" is good enough. I have tried contacting several members of IHG management to voice my concerns, but no one there has ever replied.
- Official Description (provided by the hotel):
- We are an excellent choice here in Merrillville, Indiana. We pride ourselves on exceedng our guests' expectations with friendly, professional service and sparkling guest rooms. Our guests enjoy a 100% smoke free environment, free parking, and free high-speed wireless internet throughout. We feature an indoor swimming pool, business center and print, fax, and copy services, and fitness center. We also have free passes to the nearby Gold’s Gym if guests are looking for more space and equipment. Our hotel features a large complimentary breakfast buffet. Along with breakfast breads, cereals, fruit, and yogurt, we also have hot options every day - eggs, breakfast meats, biscuits and gravy, and pancakes cooked to order. And of course, we have our famous warm, frosted cinnamon rolls that Holiday Inn Express is known for!Our hotel is conveniently located to the area’s best dining, entertainment, and attractions, as well as to I-65 and US-30, which allows for easy access to BP Refinery, US Steel, Siemens, Marathon, Ford, and many other local companies. We are also a great option before traveling into Chicago, visiting the beautiful Indiana Dunes National Lakeshore, gambling at Horseshoe Casino, or taking in a show at the Star Plaza Theatre. We have 300 square feet of meeting space that can accommodate groups of up to 20. Let our staff do the planning, arranging, and preparing here at the hotel. We can provide groups many options from our breakfast, lunch, and snacks menu, as well as any audio-visual items guests may need. Whether you are traveling to Merrillville on business or leisure, our warm, hospitable staff, clean and comfortable rooms, and centralized location make us a great place for you to stay! ... more less
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- Also Known As:
- Holiday Inn Express Merrillville Hotel Merrillville
- Holiday Inn Merrillville
- Merrillville Holiday Inn