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“Friendly service” 4 of 5 stars
Review of Hampton Inn Marion

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Hampton Inn Marion
2.5 of 5 Hotel   |   1502 N Baldwin Avenue, Marion, IN 46952   |  
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Ranked #1 of 6 Hotels in Marion
Elkhart, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Friendly service”
4 of 5 stars Reviewed December 30, 2013

The service from the front desk was excellent, they were willing to go above and beyond with their service. (excluding the 2nd shift gal who was making out with her boyfriend in the lobby on our last night, then disappeared.) The housekeeping staff was very friendly, even left a holiday note in our room. The roll-away bed I had requested on line was already in the room when I arrived.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pennyf713, Front Office Manager at Hampton Inn Marion, responded to this review, January 6, 2014
We are pleased you enjoyed your stay. It is always a pleasure to hear of a guest that was especially pleased with the service that was given to them. We look forward to seeing you again in the future.
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131 reviews from our community

Traveler rating
    65
    43
    17
    2
    4
See reviews for
58
16
7
42
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Any
English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 20, 2013

Cant wait to go back . The staff and hotel were great ! The hotel was close to shopping centers , food restaurants and attractions . The staff baked cookies in the evening and filled the hotel with the smell of fresh baked cookies . The breakfast tasted like it was made from scratch and was well stocked . I would recommend this hotel for future stays in the area . If this survey wasn't so long and time consuming , the experience would be much more pleasant and feed back would be given more often .

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pennyf713, Front Office Manager at Hampton Inn Marion, responded to this review, December 29, 2013
We can't wait to see you again! The staff love the cookies also. It is very hard to stay away from them.
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Senior Contributor
35 reviews 35 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 19, 2013

Stayed here the night before my graduation and was very pleased. The staff were very friendly and professional. The rooms, lobby, and pool area was hyper clean. The breakfast was good as a hotel breakfast can be. The room even had a whirlpool tub and was an excellent surprise!

The only downside to my stay was that we were hit with a large snow storm and they couldn't keep the lot plowed fast enough, nothing the staff could have prevented, just how it goes in N Indiana in December.

I will be recommending the Hampton Inn to my fellow classmates who will be graduating in the spring!

Room Tip: The whirlpool tub was awesome!
See more room tips
  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pennyf713, Front Office Manager at Hampton Inn Marion, responded to this review, December 29, 2013
We are pleased you enjoyed your stay. Congrats on your graduation! Unfortunately, mother nature did play havoc with the town of Marion that weekend. So glad you made it safe to your graduation and back. We look forward to seeing you and your friends again in the future.
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 19, 2013

The hotel staff was exceptional!!! Really first class. Went out of their way to meet the needs of the hotel guest. The person working the front desk was extremely helpful. We were driving from Iowa and was not sure we can get the Marion, our ultimate destination. We called for Saturday night reservations in route. He was very courteous and prompt with making our reservations for 3 rooms. The reason for the trip was a graveside burial for my wife who had recently died. On Sunday morning the same person was working the front desk and we asked for a late checkout in one of the rooms so we could leave our things there and have a place to change close after the service. He was very accommodating and gave us the latest checkout possible and still have the room cleaned and inspected. He recognized the 2 PM check out was going to be challenging for us and without telling us checked with his boss (maybe the owner) to see if a later check out could be accommodated since there were plenty of vacancies Sunday night and the room could be claimed the next day. It was very admirable of him to recognize the need and take the initiative to gave us the flexibility we needed. Unfortunately, I do not have his name but it is clear the Hampton Inn in Marion hires people who take initiative to satisfy their hotel guests and a management team that permits their employees the latitude to excel in customer satisfaction.

  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pennyf713, Front Office Manager at Hampton Inn Marion, responded to this review, December 29, 2013
We are pleased you were extremely satisfied with your stay. We do hope you are able to return on a more happier occasion. We will look forward to seeing you again on any future visits.
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atlanta, United States
1 review
4 of 5 stars Reviewed December 13, 2013

Awesome hotel and staff. Great accommodations and food. However, felt it was a bit pricey for a mid week room. Cost of over $100 for Marion, Indiana seemed a bit much. Would have cost less in bigger cities.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pennyf713, Front Office Manager at Hampton Inn Marion, responded to this review, December 29, 2013
We are pleased you enjoyed your stay. We look forward to seeing you again on future visits.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paw Paw
1 review
5 of 5 stars Reviewed December 11, 2013

Excellent Hampton Inn Hotel in Marion , Indiana Everything from the lobby, to the staff, to the room, to the complimentary breakfast was above standard. We arrived 2 hours before check - in on our way to Indianapolis to a basketball champion game , and were allowed to check in early so we could leave our luggage in the room as we knew we wouldn't get back to the hotel until late at night. The man at the desk was very accommodating.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pennyf713, Front Office Manager at Hampton Inn Marion, responded to this review, December 29, 2013
We are pleased you enjoyed your stay. We are glad you appreciated our front desk staff in accommodating your needs. We do our very best to see that every guest has their needs met. We look forward to seeing you again on future visits.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cuyahoga Falls, Ohio
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 6, 2013

Have stayed here three times in the last three years and haven't had a bad experience yet. Beds are good and rooms are quiet. The WIFI works well and the staff is friendly. The continental breakfast is pretty standard fare very similar to any other Hampton Inn or Holiday Inn Express.

I wish this hotel was nearer to the highway or on the other side of town but I keep staying here because of the service and quality of the property. We will stay here again in the future and I have no problem recommending it to friends.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pennyf713, Front Office Manager at Hampton Inn Marion, responded to this review, December 29, 2013
We are pleased you always enjoy your stay at our hotel. We encourage our staff to keep up the good work so that everyone has an enjoyable stay on their visits. We look forward to seeing you again on future visits.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Marion

Address: 1502 N Baldwin Avenue, Marion, IN 46952
Phone Number:
Location: United States > Indiana > Marion
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Marion
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Marion 2.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Marion Hampton Inn

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