I bought a gift certificate from a benifit auction thinking this would be the perfect lil get away for my son and his new wife on thier wedding night,.... BOY, was I ever wrong.
I had given the certificate to my son to be daughter in law as she was to call and make the reservation, when she did, they told her that they had no ideal what she was talking about.
I had to call and talk to someone else so I spoke to the manager, she offered to give them an upgrade for all the trouble. I thanked her and thought everything was on the up and up. Later, a day after the wedding, my son came over to visit and I asked him how the room was that they were suppose to recieve....when they checked in, they were told that they would have a regular room as the certificate said, my daughter in law told them that they were to recieve the upgraded room with a tub with the jets, when they got into the room. It was horrible, no new bride wants to get bugs on her wedding dress. They complained to the front desk, they were told how sorry the hotel was for the inconvienence... are you kidding me? They were then placed into another room with a double bed (seriously, what new bride and groom wants a room on their wedding night with two beds, this isn't the 1960's)? To keep this rated g, the sheets got messed up and when they were removed from the bed, it was black? Now, we all know that bed bugs are a big problem right now or have been in the past year.... again, seriously? I can't prove that the black was from bed bugs but that's what comes to my mind when I hear about black stuff being on the seems on the mattress.
I am so disappointed as I thought this place was under new management and all the rooms was revampt?
I can never say enough sorrys to my son and daughter-in-law....
If you want to visit Crawford county and all it's glory then I honeslty suggest to get a room in Corydon, then drive to see the view at the Overlook.
Oh, I must say that when I called to complain to the hotel, the lady that answered the phone was repeating everything I was saying to some one else and I overheard the person in the background say " oh, I'm not talking to her, she can deal with Amy" .... This place is a joke. If you can't handle customers when they have a problem, then you have no business being behind that desk.
I have yet to hear from said Amy... as I just called about 20 minutes ago. I'm very interested in what she has to say.
- Also Known As:
- Days Inn Leavenworth
- Leavenworth Days Inn