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“Great Hotel” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Lafayette East

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Holiday Inn Express Hotel & Suites Lafayette East
2.5 of 5 Hotel   |   200 Progess Drive, Lafayette, IN 47905   |  
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Ranked #5 of 21 Hotels in Lafayette
Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great Hotel”
5 of 5 stars Reviewed October 15, 2013

Stayed here for one night recently after a Purdue football game. It looks like a newer hotel, so very nice and clean. Rooms are larger than normal, with high ceilings. Bathroom was extremely clean. Would definitely stay here again.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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81 reviews from our community

Traveler rating
    48
    22
    5
    3
    3
See reviews for
44
8
2
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Louisville, Kentucky
1 review
5 of 5 stars Reviewed September 1, 2013

Miguel was very helpful when checking in. The room was for one night and was large and clean with two queen beds. The bed was very comfortable. The water pressure in the shower was great. Very quite compared to others. Basic items for the free breakfast but would like to have seen bacon or grapefruit juice as a choice as well as more fresh fruit. Wifi was great. I would definitely stay again when in the area.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Top Contributor
78 reviews 78 reviews
20 hotel reviews
Reviews in 32 cities Reviews in 32 cities
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed August 25, 2013

We have stayed at this hotel every time we visit Purdue. It works for us.

Pros:
- The rooms are big, so we are not bumping into each other.
- The rooms are clean.
- Beds are comfortable
- Shower is good, strong and hot water is consistent.
- Never had a problem with noise.
- There is free hot breakfast. It has eggs, sausage, biscuits, gravy. They have pancakes, cereal, yogurt, bananas. There is milk, orange juice, cranberry juice, coffee. Basically, a good variety.
- The staff is friendly and professional.
- Walmart is close by.
- There is a gas station close by.
- Chic-fil-a, which my kids love, is just across the street.
- BEST yet, housekeeping does their job well. My pet peeve is not having enough towels. We have 2 double beds, with a maximum capacity of 4. Guess what? Every day, we get 4 new towel. Every day, the shampoo, conditioner, lotion is replaced with new ones. There is a new plastic liner in the ice bucket. You get the picture.
- There is free coffee even late at night.
- They leave out the plates and utensils as well, so when we had to order pizza the first night, we just got 4 plates from there and was all set then.

Cons: Nothing really bad, just little things

- Upon check in, the room always smells a bit funny that one time, but once you turn on/up the air, that fixes it and you won't encounter that smell the rest of the stay.
- We have never had a bathroom door that locks
- The last time we were there, the first room we got had no latch. We went back to the front desk and had to wait for 3 guest to be checked in, but we were given a new room. The guy at the front was really fast and nice though. I was not in a good mood, coming from an 8 hour drive. I am glad he remained calm.
- This last time we stayed, the commode is loose, so when you sit on it, it rocks.
- Cookies at the lobby always runs out :-(

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lafayette East, responded to this review, September 10, 2013
Dear pmmom,

Thank you for your review and for enumerating the good, the bad and the opportunities to improve. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. I am sorry for the shortcomings you have experienced during your stay with us. As we continually strive for excellence in customer service, we maintain the ideal of keeping guest satisfaction as our top priority. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future.

Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, IL
Senior Contributor
34 reviews 34 reviews
32 hotel reviews
Reviews in 26 cities Reviews in 26 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 18, 2013

My family of three (2 adults and 1 teen) stayed here when returning my daughter to school. Our accommodations were spacious and clean. We had a restful night's sleep and all staff interaction was quite pleasant and friendly. This will definitely be a hotel we will consider when returning to the area.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Schererville, Indiana
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 16, 2013

Had a King room for one night while staying for business. Room was extremely clean and hotel was quiet. The front desk staff was welcoming and very nice. Loved the complimentary breakfast, delicious cinnamon rolls. Complimentary wifi was fast and allowed me to get my work done. I would definitely stay here again.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chandler, AZ
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 5, 2013

Stayed here for 5 nights recently while in town for a family reunion after having a great experience a year earlier. This hotel is newer and is very clean, smells great from the moment you enter and all the way to the room. It is attractively decorated, comfortable, and homey. The beds and linens are very comfortable. The daily hot breakfast (not continental!) is a plus! The dining area made for a great place to visit and have coffee with local family in the afternoon. All the staff we encountered were very personable and appropriately attentive. Front desk staff took notice of the long day we had and welcomed us back in the evening. Can't think of anything I'd change to have a better experience. I gave the fitness center 4 stars only because it's small with just 2 treadmills and a bike, but it was cozy, had a nice view of the grassy area in the back, a TV, and a/c you could control - so it worked for my needs.

Room Tip: The 2 bed suite we had was HUGE - had a sofa bed, sitting area, and small kitchen area which came in...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paxton, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 28, 2013

The hotel was clean and nice, meeting all expectations. Above and beyond that, I left my wallet in my room and it was turned into the front desk. The front desk called my (at that point, I was only one hour from home) and informed me of my error - I turned around and went right back. All my credit cards and cash were still in the wallet!!! KUDOs to the cleaning staff and front desk; you are all wonderful people!!! Thank you, thank you, thank you!

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Lafayette East

Address: 200 Progess Drive, Lafayette, IN 47905
Phone Number:
Location: United States > Indiana > Lafayette
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Swimming Pool
Hotel Style:
Ranked #5 of 21 Hotels in Lafayette
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lafayette East 2.5*
Number of rooms: 83
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