The hotel itself appears new, well kept, and clean. The staff was friendly and attentive to my needs. The thing that stood out for them was their desire to assist me when I was in trouble. I managed to leave my headlights on overnight and woke up to a dead car battery. After checking around, they located a staff member with jumper cables who was kind enough to jump start my car. When you are far from home and on a tight business schedule, it is nice to have a hotel staff that will go a step above and beyond to help you out!