We booked this hotel back in March for a "football weekend" in November. We had to cancel the reservation about a week later due to a wedding that we found out was the same weekend. Called the hotel directly and canceled our reservation. On my credit card bill in October, I got charged for the entire weekend's stay. I called to hotel to inquire and they said that they didn't have a record of our cancellation and I needed a cancellation number (which I no longer had since it was 8 months later... who saves a cancellation number for 8 months? I hadn't thought about this reservation since we canceled it in April). Talked to the reservation specialist and hotel manager who refused to do anything but keep out deposit (over $500 for two nights which is a little outrageous anyway) even though it was their mistake. The hotel refused to give us a refund so we are now disputing the charges with our credit card company. I am so ticked about this... never had a problem with anything like this and we travel a lot! BEWARE!!
- Also Known As:
- Holiday Inn Lafayette - City Centre Hotel
- Holiday Inn Lafayette - City Centre Hotel Lafayette
- Holiday Inn Lafayette
- Lafayette Holiday Inn
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Lafayette City Centre in Lafayette, Indiana Returning the tradition and elegance to historic downtown Lafayette, Indiana, the Holiday Inn Lafayette City Centre offers 147 hotel rooms and 7,500 square feet of meeting space. A grand, new hotel built to reflect the quality and craftsmanship of a bygone era, Holiday Inn Lafayette City Centre rises 8 stories above ground, establishing a new landmark in the downtown skyline. From our rooms, guests can look out over scenic downtown Lafayette. Located in the business district, this grand hotel is blocks from the Tippecanoe County Court House, walking distance to the Long Center, theaters, art galleries, restaurants, live entertainment and more. We are also just one mile from Purdue University in West Lafayette, and close to many major businesses such as Eli Lilly, Wabash National, Caterpillar, TRW, Alcoa, Arnett Clinic, Landis & Gyr, Chemtura, Toyota, Subaru, Wal-Mart, Cargill, Fairfield, State Farm Insurance, St. Elizabeth Hospital, Home Hospital, and Unity Medical Center. Ascend our grand staircase in the main two-story lobby to the elegant meeting rooms on the second floor. Experience Italian dining at Toscana Italian Grill & Bar, where the menu includes seasonal and fresh market ingredients including premium ground beef, ground fresh from whole cuts of beef. Toscana also offers its customers a fine selection. ... more less
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