Stayed for one night in August. The hotel seems new, so everything was still clean and in good shape. However, the air conditioner rattled loudly everytime it turned on, so it woke my wife and I about every 20-30 minutes all night long. In the morning, my wife took a shower with no problems, but when I turned on the shower facuet, the water came out brown. Thinking there might be dirt in the pipes, I let the water run for about 15 minutes hoping to clean out the dirt, but the water continued to flow out brown. I was unable to take a shower, I couldn't even rinse the dirty water out of the tub because there was so much dirt residue coming from the facuet. At checkout, I complained to the representative at the front desk who said she would pass along my concerns to the manager. At least two other guest were also complaining about the same problem. After a few weeks, I submitted an online complaint through the Priority Club web site since I hadn't heard anything yet. Finally, I did receive an email from the manager apologizing for the problem and explaining that the water softener had run out of salt. Sorry, but I don't believe that excuse. Hard water is not brown and does not contain dirt particles. Nonetheless, I didn't receive a discount or even an offer of Priority Club points for the inconvenience. We won't be staying there again.
- Official Description (provided by the hotel):
- Welcome to the Candlewood Suites Lafayette, IN. We are conveniently located between Chicago and Indianapolis on I-65 just minutes from historic downtown and Purdue University which is home to the Purdue Boilermakers! If you are coming to town for business we are only minutes from Isuzu, Subaru, Toyota, Wabash International, Eli Lilly and Alcoa corporations. Also experience fine dining at nearby restaurants, take in movie, or enjoy shopping in historic downtown or the major retail shopping in the area. We have what you need at the Candlewood Suites Lafayette, IN and we put the amenities where they really count, in your room. Big, built for comfort or extended stay, it is the ultimate suite for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your oversized executive desk, check email with free high-speed Internet and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the CD player and VCR. Borrow your favorites from our free video and CD library. Work off some stress in our fitness center and indoor pool or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. ... more less
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- Also Known As:
- Candlewood Suites Lafayette Hotel Lafayette