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“Cousin's Graduation” 3 of 5 stars
Review of Sheraton Louisville Riverside Hotel

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Sheraton Louisville Riverside Hotel
3.5 of 5 Hotel   |   700 West Riverside Drive, Jeffersonville, IN 47130 (Formerly Ramada Inn)   |  
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Breakfast for 2 Included
Ranked #1 of 8 Hotels in Jeffersonville
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“Cousin's Graduation”
3 of 5 stars Reviewed July 18, 2014

I selected this hotel because they are dog-friendly. The hotel is in a central location close to the river, shops, and restaurants. The lobby and other common ares of the hotel have been renovated nicely, but the rooms are in need of some attention.

Room: The carpet was ripped and had an old smell. It was okay after I used half a bottle of Febreze. The room was spacious and I had a great view of the river.

Room Tip: Please ask for a room away from the staff elevator
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  • Stayed June 2014, traveled with family
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Service
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215 reviews from our community

Traveler rating
    100
    76
    29
    6
    4
See reviews for
49
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10
62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Huntsville, Alabama
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 14, 2014

We were not impressed. There were only 2 elvetors serving this large hotel, so the wait to get to our room often took a longer than desired. We were on the 5th floor so stairs were not a good option. These were the smallest elevators I have ever seen. 2-3 people capcity max. The room had signs to water damage. The bed was lumpy. We will definilty be trying a different hotel in this area next time we visit.

  • Stayed March 2014, traveled as a couple
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick033, General Manager at Sheraton Louisville Riverside Hotel, responded to this review, July 24, 2014
Thank you for sharing your experience. We need honest feedback like yours to improve. We do have small elevators but I will share that with my owner.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frankfort, Kentucky
Top Contributor
61 reviews 61 reviews
9 hotel reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 10, 2014

Awesome hotel! All the staff are friendly and efficient. Hotel is beautiful. Great location to louisville and beautiful views. We stayed to watch fireworks and celebrate our 10th wedding anniversary and were really pleased. Club floor offered many perks such as afternoon cocktails and lounge. Room was huge with comfy bed and excellent river views. Love all the extras such as shower gel and pouf and shave cream. My only complaints would be that the elevators were tiny for a hotel and the pool was very small. Never got in the pool, just looked in at it! I will be staying here again when staying in the area.

Room Tip: Pay extra for the club floor. Worth the ten bucks or so for the perks!
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 9, 2014

I've just returned from a family reunion that was hosted at the Sheraton. We used the ball room for a banquet where the hotel provided the food and the nice staff. We were allowed to use the hospitality room ever night as a game room. They provided our family with a private breakfast area so we could be together. We didn't run into a rude staff member during our stay.

Our only problem there was a gnat issue. After 30 minutes of being in our room, we'd killed 4 gnats! (Room 920..great view). So, they moved us to another room, Room 522. Not as many gnats, but still a few. Other than the gnat issue in the hotel, it was was well kept and comfortable.

I did like how this hotel was less than 5 minutes away from downtown Louisville and close to attractions like; 4th Street, the Muhammad Ali Center and the Louisville Slugger Museum. On another note, if your room is at the end of the hall (when you take a right of the elevator) there is another, BIGGER elevator you can use at the end of the hall to the left. Press 1R for the lobby. ;)

Room Tip: The rooms facing the back of the building have a view of the Ohio river.
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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Indy
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed July 6, 2014

This large hotel is near all the riverbank attractions of Louisville KY and Jeffersonville IN. It is reasonably priced and kept up. However: rooms advertised as river-view are NOT. Don't get anything below the third floor if you want a view.

Stayed July 2014
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Bellevue
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 5, 2014

I'll admit I was a little leery when we pulled into the parking lot. It wasn't what I expected a Sheraton to look like. I was pleasantly surprised.
The room was spacious and clean. Staff was very friendly and prompt with extra pillows and blankets.
Would definitely recommend to others and stay again if we are in the area.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Long Grove, Ia
Top Contributor
79 reviews 79 reviews
10 hotel reviews
Reviews in 36 cities Reviews in 36 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 29, 2014

We held a family reunion for 155 people. All having rooms, hospitality room, and use of the ball room. We were well taken care of. Gave us the feeling that we were the only people in the hotel. Free shuttle around Jeffersonville, and Louisville was an awesome perk. Frank was a great tour guide of the area, as he shuttled us to a local store, Churchill Downs, and to a special birthday dinner. Rooms were great size!

Room Tip: Suites were very spacious for a group of five. I would recommend to stay away from elevators, and r...
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Louisville Riverside Hotel

Address: 700 West Riverside Drive, Jeffersonville, IN 47130 (Formerly Ramada Inn)
Phone Number:
Location: United States > Indiana > Jeffersonville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Jeffersonville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Louisville Riverside Hotel 3.5*
Number of rooms: 181
Official Description (provided by the hotel):
Sheraton Louisville Riverside Hotel is located on the riverside in Jeffersonville, Indiana. The hotel offers beautiful views of downtown Louisville skyline and the Ohio River. The Sheraton's complimentary shuttle service connects to downtown Louisville museums, restaurants, and 4th Street Live. The hotel is only 10 miles from Louisville International Airport (SDF). ... more   less 
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