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“Awesome Family Time” 5 of 5 stars
Review of Sheraton Louisville Riverside Hotel

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Sheraton Louisville Riverside Hotel
3.5 of 5 Hotel   |   700 West Riverside Drive, Jeffersonville, IN 47130 (Formerly Ramada Inn)   |  
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Hotel amenities
Special Offer
Breakfast for 2 Included
Ranked #1 of 8 Hotels in Jeffersonville
Certificate of Excellence 2014
Long Grove, Ia
Top Contributor
82 reviews 82 reviews
12 hotel reviews
Reviews in 38 cities Reviews in 38 cities
23 helpful votes 23 helpful votes
“Awesome Family Time”
5 of 5 stars Reviewed June 29, 2014

We held a family reunion for 155 people. All having rooms, hospitality room, and use of the ball room. We were well taken care of. Gave us the feeling that we were the only people in the hotel. Free shuttle around Jeffersonville, and Louisville was an awesome perk. Frank was a great tour guide of the area, as he shuttled us to a local store, Churchill Downs, and to a special birthday dinner. Rooms were great size!

Room Tip: Suites were very spacious for a group of five. I would recommend to stay away from elevators, and r...
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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239 reviews from our community

Traveler rating
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    84
    34
    9
    5
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57
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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English first
Atlanta, Georgia
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 16, 2014

My daughter was moving to Louisville KY and we stayed at this hotel while we were there looking for an apartment. It was very convenient to Louisville, it was literally just across the bridge. It has a spectacular view of the Ohio River and downtown Louisville. However, this is the first hotel that I've stayed at that did not have a refrigerator or microwave in the room. I could live without the microwave but absolutely needed the refrigerator as it was quite hot in Kentucky and Indiana. To make up for this I will say the service was really good and the parking was free YAY.

Room Tip: Ask for a room with a view, not all rooms face the river
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  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 13, 2014

convenient location. partial view of river and the I65 bridge from Indiana to Kentucky couple of restaurants with outdoor seating on the river. Pet friendly; free parking. Club level service (room computer & printer, several 4 top tables and beverages thru out the day is a nice feature.

Room Tip: avoid rooms that end in 04, they share a wall with the elevator=noisy. you hear the elevator every...
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  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plano, Texas, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2014

Good value for the price. I have been staying in this hotel 2-3 nights a ~2 months a quarter for a few years now, the info is based on these experiences.

Pros:
• Shuttle service, including to / from the airport (arrange in advance) and to local sites, including downtown Louisville, which is very close and right across a bridge on the river
• Lots of plugs in the room
• Nice stand-up showers – clean
• Staff is always friendly
• Good views from many rooms of the river – sunset if your facing West and sunrise if your facing East is great (ask for higher floor to take advantage of this)
• Several restaurants right across the street (easy walk), so always something different to choose from food-wise (beyond the hotel bar & restaurant)

Cons:
• Lighting in the room isn’t great – even with the curtains open, it’s quite dark
• Breakfast buffet quality has not be great lately
• Service at the Bristol restaurant can be slow, but the staff is always friendly

Room Tip: Get $5 to use onsite or an 500 extra points by using the green alternative and skipping housekeeping...
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  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ada, Michigan
Top Contributor
53 reviews 53 reviews
13 hotel reviews
Reviews in 27 cities Reviews in 27 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 28, 2014 via mobile

We stayed here for the weekend of Thunder Over Louisville. Location is perfect! Rooms were quiet, clean and very comfortable. Service was fine. We had room service, food was average service was slow but that is a very busy weekend for them so we expected some delays.
Would stay here again for Thunder Over Louisville. Several good place to shop and eat within a short distance.

  • Stayed April 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Franklin TN
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 26, 2014

As Starwood Owners, we always look for the bar to be set at an appropriately high level. This property just meets that level. Here is the Good: Well situated with shuttle service to Louisville destinations: As our first visit to Louisville, the shuttle service was invaluable with drivers John and Micah epitomizing professionalism. Chelsea at the front desk was a.consummate professional as well. The Club Level breakfast was very nice with great views of the river. The Bad: the check in person was unpleasant and did not mention the Gold member gift or Green Choice options, which was in direct contrast to Chelsea who was doing so with other guests at check in right next to us. The facilities are in areas well designated and other areas looking like a worn motel, I.e. The Ugly. The beds were uncomfortable and the double beds and bathroom were quite small. Also, a few lights were burned out in the bathroom.
Overall, given we were in town for a wedding and had the opportunity to go to many Louisville highlights in part due to the shuttle service. it was a pleasant experience, but no question this property needs to update the faculties and review consistent personnel practices. We will be happy to return upon these improvements!

Stayed May 2014, traveled with friends
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan City, Indiana
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 26, 2014

I have stayed at this hotel four times in the past four months. The first stay was great. After that, things went downhill. Two stays ago, the bathroom was dirty as well as the rest of the room. The carpet and walls are starting to show wear as well. This hotel is very convenient to downtown Louisville, which is why I continue to stay there. My most recent stay was last week, and it will also be my last. The bathroom was filthy. Finding hair that belongs to someone other than yourself is always a bad sign. I was not able to shower or bathe due to the conditions of the bathroom. While the bed linens were clean, the remainder of the room was not. It did not appear anything had been wiped down from the previous guest. Additionally, I did not receive a wake up call as I had requested. I expressed these concerns upon check out and the clerk asked me if I had told anyone. I hadn't due to a late check in and I didn't want to deal with being transferred to another room or wait for the room to be cleaned. The staff here is generally very nice and professional; however, the rooms are not clean.

  • Stayed May 2014, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Louisville Riverside Hotel

Address: 700 West Riverside Drive, Jeffersonville, IN 47130 (Formerly Ramada Inn)
Phone Number:
Location: United States > Indiana > Jeffersonville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Jeffersonville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Louisville Riverside Hotel 3.5*
Number of rooms: 181
Official Description (provided by the hotel):
Sheraton Louisville Riverside Hotel is located on the riverside in Jeffersonville, Indiana. The hotel offers beautiful views of downtown Louisville skyline and the Ohio River. The Sheraton's complimentary shuttle service connects to downtown Louisville museums, restaurants, and 4th Street Live. The hotel is only 10 miles from Louisville International Airport (SDF). ... more   less 
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