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“Comfortable Room...Helpful Staff” 4 of 5 stars
Review of Fairfield Inn Louisville North

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Fairfield Inn Louisville North
2.5 of 5 Hotel   |   619 North Shore Drive, Jeffersonville, IN 47130   |  
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Ranked #3 of 8 Hotels in Jeffersonville
Kirksville, Missouri
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Comfortable Room...Helpful Staff”
4 of 5 stars Reviewed May 21, 2014

My wife and I just returned from a stay at this hotel. The staff was very helpful and polite. The room was comfortable and the bed was soft. The room was clean and we did not feel crowded.
We came from the Louisville, KY direction and there was a lot of construction as you got off of the freeway. Because of the construction we had to take three right turns to get to the hotel in a little different way. Coming from the North it was easy to find the hotel.

Room Tip: There is construction going on now, so the best way to reach the hotel is to use US Hwy 31 from the...
See more room tips
Green Features: Very friendly staff. They were responsive to questions and helpful in giving information for us to find our way around. They were very helpful in helping us to understand how to get around the construction.
  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cerena C, General Manager at Fairfield Inn Louisville North, responded to this review, June 2, 2014
Thank you for taking the time to share your experience with the Fairfield Inn & Suites Louisville North.

I am thrilled to hear that you enjoyed your stay and our staff. We are also thrilled that you found the rooms clean and bed comfortable. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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69 reviews from our community

Traveler rating
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    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
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English first
Warwick, Rhode Island
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 17, 2014 via mobile

We've stayed at other hotels in the area but this was our first visit here - so sorry we didn't discover it sooner! Our family had two rooms on the third floor and they were perfect. Staff was welcoming and knowledgeable. Our only disappointment was the weak wifi signal throughout the hotel.

Stayed May 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cerena C, General Manager at Fairfield Inn Louisville North, responded to this review, May 20, 2014
Thank you for taking the time to complete a review on Trip Advisor and sharing your experience with the Fairfield Inn & Suites Louisville North.

You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience.
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Orlando, Florida
Top Contributor
162 reviews 162 reviews
114 hotel reviews
Reviews in 79 cities Reviews in 79 cities
138 helpful votes 138 helpful votes
3 of 5 stars Reviewed May 17, 2014

I secured this property at a steep discount using Priceline and upon arrival, it appeared the property was a bit worn around the edges and and could use a refresh. The room furnishings were adequate but sans a fridge or microwave, and I noticed there was a somewhat unpleasant odor in the room - perhaps the carpeting but I opened the window to air it out. Overall, my impression is this Fairfield Inn is not quite up to scratch for Marriott Fairfield branding but if you can secure a healthy discount, it's a good value for the Louisville area.

  • Stayed May 2014, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cerena C, General Manager at Fairfield Inn Louisville North, responded to this review, May 20, 2014
Thank you for taking the time to complete a review on Trip Advisor and sharing your experience with the Fairfield Inn & Suites Louisville North.

You indicated in your response that hotels appearance, age, and smell were unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. We are definately due for a "refresh" and hope to have that soon.
You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Carolina
Top Contributor
168 reviews 168 reviews
24 hotel reviews
Reviews in 67 cities Reviews in 67 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed March 25, 2014

Very inexpensive hotel across the river from Louisville, great views from the Jeffersonville levy, beautiful murals too. Staff was laid back and accommodating, breakfast was delicious and fresh, hot and lots of variety. Room was perfect, nice eating spots within walking distance.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cerena C, General Manager at Fairfield Inn Louisville North, responded to this review, March 27, 2014
Dear Georgia2maine,
Thank you so much for taking the time to let us know about your stay. We are thrilled to hear that you enjoyed our hotel and staff.
We look forward to your next visit.
thanks again,
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ohio
Top Contributor
116 reviews 116 reviews
28 hotel reviews
Reviews in 45 cities Reviews in 45 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed March 14, 2014

The inside of the property could use some attention, but it was not a bad place. Convenient location, close to highway exit (65), and downtown Louisville. We were able to walk to an area with half a dozen restaurants which was nice. Has a small indoor pool. Breakfast choices were pretty limited, but when it's included, you can't complain too much. Entrance to place (it shares a lot with Townplace Suites) is easy to miss - construction made it harder to see.

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cerena C, General Manager at Fairfield Inn Louisville North, responded to this review, March 17, 2014
Dear Livetotravel,
Thank you for taking the time to let us know about your stay. We appreciate your feedback. Thank you for staying with us.

Respectfully,
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Nashville, Tennessee
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 10, 2014 via mobile

This hotel was in an area that I felt safe in and loved being within walking distance to great restaurant choices. Not a fancy hotel, but was clean enough, nice employees, breakfast/coffee was good. I felt like we got what we paid for and so close to Louisville. So I would consider staying here again if I am on a budget.

Stayed February 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cerena C, General Manager at Fairfield Inn Louisville North, responded to this review, February 12, 2014
Dear SmoochyPie,
Thank you for staying with us. I was pleased to see that you enjoyed your stay. Thank you for taking the time to let us know how we did. Thank you for giving us a try here on the Sunny Side of Louisville.
Respectfully,
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Chicago, Illinois
Top Contributor
53 reviews 53 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 9, 2014

Our room was good enough for a brief overnight stay. It smelled a little musty but kicking on the heat seemed to solve that problem. Comfy bed and shower. The breakfast buffett, though, was better than expected with a belgian waffle machine, Greek yogurt, fresh fruit medley, and hot eggs and sausage. More than what we expected and delightful.

Also, while we didn't use the pool/whirlpool, I did notice it was clean enough to see the bottom. Always a plus.

Room Tip: Ask for a room away from the expressway for more quiet.
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Green Features: Standard "we don't need to wash your towel every day" message but other than that nothing comes to mind.
  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cerena C, General Manager at Fairfield Inn Louisville North, responded to this review, February 12, 2014
Dear karlostroski,
Thank you for staying with us and letting us know how your stay was. I was pleased to hear that you enjoyed your stay overall. Thanks for giving us a try.
Respectfully,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn Louisville North

Address: 619 North Shore Drive, Jeffersonville, IN 47130
Location: United States > Indiana > Jeffersonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 8 Hotels in Jeffersonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Louisville North 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Fairfield Inn Louisville North Hotel Jeffersonville
Fairfield Inn Jeffersonville
Fairfield Jeffersonville
Jeffersonville Fairfield Inn

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