My husband and I booked a king bed non-smoking suite with a web confirmation on 10/15/13, but we received a business place room with a smaller queen bed and a noisy heater when we checked in. We did not sleep well last night because of size of the bed and noise of the heater. I ended up turning off the heater even though outdoor temperature was in 20F. Per a front desk clerk, the hotel gave our suite to guests who stay longer than we do. Until now, neither email notification of room change nor verbal apology/reimbursement was received from Jasper Days Inn. That is disappointed that our once in a year business is not appreciated and the core value of hospitality we loved has been changed. We are still in Room 116 and it will be our last time to stay in this hotel.
- Official Description (provided by the hotel):
- Our "Five-Sunburst Quality Rating and (8) year Chairmen Award property lets you know that you can expect a clean comfortable stay at our Days Inn. Complete remodeled in 2014. We are confident that you will enjoy your stay in our spacious rooms that are equipped with two queen size beds. Our friendly staff and reasonable rates are sure to help make us a great choice for your next stay in Southern Indiana! ... more less
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- Also Known As:
- Days Inn Jasper Hotel Jasper
- Jasper Days Inn