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“Disappointed!” 3 of 5 stars
Review of Days Inn Jasper

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Days Inn Jasper
2.0 of 5 Hotel   |   272 Brucke Strasse, Highway 162 South, Jasper, IN 47546   |  
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Ranked #3 of 5 Hotels in Jasper
Atlanta, Georgia
1 review
“Disappointed!”
3 of 5 stars Reviewed November 29, 2013

My husband and I booked a king bed non-smoking suite with a web confirmation on 10/15/13, but we received a business place room with a smaller queen bed and a noisy heater when we checked in. We did not sleep well last night because of size of the bed and noise of the heater. I ended up turning off the heater even though outdoor temperature was in 20F. Per a front desk clerk, the hotel gave our suite to guests who stay longer than we do. Until now, neither email notification of room change nor verbal apology/reimbursement was received from Jasper Days Inn. That is disappointed that our once in a year business is not appreciated and the core value of hospitality we loved has been changed. We are still in Room 116 and it will be our last time to stay in this hotel.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary K, General Manager at Days Inn Jasper, responded to this review, November 30, 2013
I want to take this opportunity to apologize for not receiveing the correct room type that you reserved.. Your experience with our Hotel was not the quality of service that we have promised to provide to our guests.Our Days Inn promise is something that we strive to deliver to every guest every day. There is no excuse that we did not fulfill that promise in your case.Please accept my apologies.
I would like to provide you with a free night stay in the King Suite on your next visit to Jasper, Indiana. When calling the Days Inn to make your reservation, please ask for me and I will personally assist you. I assure you that we will provide you with our very best on your return visit.

Gratefully,
Mary Klem
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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162 reviews from our community

Traveler rating
    32
    58
    45
    18
    9
See reviews for
84
22
9
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Graham
1 review
5 of 5 stars Reviewed October 10, 2013

Clean hotel good value front desk people very nice arrived late at hotel and was greeted by great staff.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary K, General Manager at Days Inn Jasper, responded to this review, November 3, 2013
Thank you for choosing to stay with us during your business trip to jasper, In. Your kind words about the cleanliness of the hotel and our front desk staff really mean alot to us. We look forward to seeing you again in the future.

Gratefully,
Mary Klem
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Jasper

Address: 272 Brucke Strasse, Highway 162 South, Jasper, IN 47546
Phone Number:
Location: United States > Indiana > Jasper
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Jasper
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Jasper 2*
Number of rooms: 84
Official Description (provided by the hotel):
Our "Five-Sunburst Quality Rating and (8) year Chairmen Award property lets you know that you can expect a clean comfortable stay at our Days Inn. Complete remodeled in 2014. We are confident that you will enjoy your stay in our spacious rooms that are equipped with two queen size beds. Our friendly staff and reasonable rates are sure to help make us a great choice for your next stay in Southern Indiana! ... more   less 
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Also Known As:
Days Inn Jasper Hotel Jasper
Jasper Days Inn

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