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“Clean rooms, courteous service” 5 of 5 stars
Review of Courtyard by Marriott Indianapolis Airport

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Courtyard by Marriott Indianapolis Airport
3.0 of 5 Hotel   |   2602 Fortune Circle East, Indianapolis, IN 46241   |  
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Ranked #82 of 183 Hotels in Indianapolis
Raleigh, North Carolina
Top Contributor
74 reviews 74 reviews
12 hotel reviews
Reviews in 29 cities Reviews in 29 cities
42 helpful votes 42 helpful votes
“Clean rooms, courteous service”
5 of 5 stars Reviewed December 22, 2013

My brother and I had been on the road for 16 hours and were in need of a place to get some rest. I used my Mariott rewards app and found this Courtyard ahead on our route. It was very late, early AM when we arrived and the front desk staff were very friendly offering water and a snack to us at checkin. The beds were comfortable and the rooms were clean. Would stay here again on our next time through Indianapolis.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dawn w, Manager at Courtyard by Marriott Indianapolis Airport, responded to this review, December 23, 2013
Thank you for your words of praise! I will share them during our daily meeting. We absolutely value oupr Marriott Rewards members. Very cool that you were able to ue the Marriott Ap to find an availale hotel!
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97 reviews from our community

Traveler rating
    21
    48
    15
    8
    5
See reviews for
20
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38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Morgantown, West Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 13, 2013

The hotel is newly remodeled and very comfortable. The room was comfortable with all-new furnishings. The service was excellent too - I left an article in my room after my 2 day stay and Lucas very kindly sent it back to me. Thanks for an enjoyable business stay.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dawn w, Manager at Courtyard by Marriott Indianapolis Airport, responded to this review, December 14, 2013
Thank you for staying with us at the Indianapolis Airport Courtyard. I will be sure to pass on your words of praise to Lucas during our daily meeting.
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Cincinnati, Ohio
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 27, 2013

We drove to Indy to catch our flight out the next day, and we didn't make reservations yet. We drove around and decided to go in and see if the Courtyard had any rooms. They had a king room at a decent price. But they then told us that we could park our car there for 20 bucks while we were gone. BONUS! The bed was a little too firm and we both didn't sleep well but I think we were just ready to get away. We got up the next morning and went down to get breakfast at 6am, when we were told they started serving, and there was no one there, So we got free coffee, then decided to just head to the airport to eat. When coming home, we called them and they sent a van out to pick us up. Then the driver dropped us off right at our car. I would most definitely stay here again.

Room Tip: Ask about parking there if you are traveling.. the price to park there is way cheaper than parking a...
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dawn w, Manager at Courtyard by Marriott Indianapolis Airport, responded to this review, December 10, 2013
Thak you for staying with us at the Indianapolis Airport Courtyard! The park here fly there is a great way to start a vacation. It is affordable and conventient. If you are in the Indianapolis area again, please come stay with us.
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Northern Cal
Top Contributor
120 reviews 120 reviews
33 hotel reviews
Reviews in 27 cities Reviews in 27 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed November 27, 2013

Stayed one night for business. Has van pick up and drop off at airport which was very convenient. Staff was friendly. Room was typical of Courtyard with nice bed. Gym was small with 2 trendmills and some free weight in fairly small space. Pool with jacuzzi was indoor and good, typical of courtyard. Down side is there are not much restaurants around. Cost is reasonable. Nice place to stay near airport for business.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dawn w, Manager at Courtyard by Marriott Indianapolis Airport, responded to this review, December 10, 2013
Greetings! Thank you for your review. I am glad that you found using the airport shuttle convenient. It is a great ammenity for business travel.
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Charlotte, North Carolina
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 20, 2013 via mobile

Was only a one night stay but when you arrive and the front desk is very helpful it starts your stay on the right foot. Being a smoker she easily gave me a first floor room. The bistro is good but not a lot of choices. Coffee available twenty four hours which is good for this early riser.

Stayed November 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dawn w, Manager at Courtyard by Marriott Indianapolis Airport, responded to this review, December 10, 2013
Thank you for your kind words regarding the staff servie. We strive to personalize all of our guest experiences and find creative ways to "make your stay." I will be sure to pass your review on to me staff.
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Huntington Beach, California
Top Contributor
169 reviews 169 reviews
29 hotel reviews
Reviews in 38 cities Reviews in 38 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed November 18, 2013

I REALLY enjoy staying here when I am in town! Convenient yes...But they get my repeat stay because they care and they are really just simply great! The staff is second to none! Rooms are nice and clean! Beds are comfortable! Service is outstanding! Shuttle helps!
It's just that I really enjoy staying here! NO complaints!
Thank you for what you do for me!!!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dawn w, Manager at Courtyard by Marriott Indianapolis Airport, responded to this review, December 10, 2013
Your kind words are very humbling. Thank you for being our guest. We look forward to having you stay with us again. I will be sure to pass your kind words on to my staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Audubon, Pennsylvania
2 reviews
4 of 5 stars Reviewed November 7, 2013

By far the best part of my return visit is that the employees Dawn (assistant GM) and Aaron ( events coordinator) were wonderful. Seems like they were always there to help us. The wireless was perfect, the fitness facility is great (needs ventilation ), the Bistro is excellent, better than the buffet. Housekeepers, other employees all ready to help. The only downside is that even though some physical rehab was accomplished (Bistro & rooms are nice, other parts are tired especially for a Marriott property. Hall carpets need cleaning and/or replacing , the entrance to the lobby from the rooms is very poor. Keyboards in the public areas were worn out (ARon said he will take care of that,

Room Tip: Work with folks at the desk,very nice.
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  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dawn w, Manager at Courtyard by Marriott Indianapolis Airport, responded to this review, December 10, 2013
Thank you for your review. It is my pleasure to provide the best customer service experience possible. I am very lucky to have such a wonderful staff to work with me. I will be sure to pass your revview on to my staff. I wish you safe travels and should you be in the Indianapolis area again, please consider staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Indianapolis Airport

Address: 2602 Fortune Circle East, Indianapolis, IN 46241
Location: United States > Indiana > Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #82 of 183 Hotels in Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Indianapolis Airport 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Courtyard By Marriott Indianapolis Airport Hotel Indianapolis
Courtyard Indianapolis Airport
Indianapolis Marriott
Indianapolis Courtyard

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