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Ramada Airport Indianapolis: Traveler Reviews

2.5 of 5
5601 Fortune Circle West, Indianapolis, IN 46241 (Formerly Hampton Inn)
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Ramada Airport Indianapolis
Ranked #87 of 185 hotels in Indianapolis
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92 reviews from our community

    Trip type
Traveler rating
    20
    32
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    8
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Date Rating
Somerset, Kentucky
1 review
“vandilism”
2 of 5 stars Reviewed November 19, 2012

I was at the remada inn on 11-8-12 with my daughters School for a band compition, he had most of the hotel book. Well in the middle of the night directly in front of the hotel our equipment was stollen consisting of a 18ft equitment trailer, and 2 4 wheelers.. We had everything locked and secured as best we could. Well long story short, they were stollen. the truck was vandolized and moved away from the trialer and the trailer was stollen. The hotel said that it was not there problem, had no cameras and would not try to assist us in anyway to recover our items. I can understand things happen but for someone to bust a window out of the truck, move the truck, drag a 5k lb trailer around and no one notice. Something is wrong. I would not suggest anyone stay at this hotel. To beat it all the cops informed us this had been a issue with this hotel.

Room Tip: don't stay here!!!
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  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Jamie T about Ramada Airport Indianapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harriett L, Director of Sales at Ramada Airport Indianapolis, responded to this review
November 27, 2012
My staff and myself are extremely sorry that this theft occurred while you were staying at our hotel. We have reported this incident to our insurance carrier for their investigation and we are fully cooperating with the police in their investigation into this matter.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
OLNEY
1 review
“Rocky start, but staff was great.”
3 of 5 stars Reviewed November 18, 2012

When we got to our room the two roll away beds were dirty and the bathroom door was usable but almost broken. The cleaning lady that night and the desk person and kitchen staff the next morning went above and beyond it their service to make up for the rocky start. My Mom had fallen out of bed the first night, her legs were bad and my aunt and I couldn't get her up. Two guys from the kitchen and I believe 1 of the drivers came up and helped get my Mom up off the floor - THANK YOU! Oh, by the way...in room 219 the faucets are on backwards - the hot water is cold and the cold water faucet is hot except for the faucet in the bathroom. The shower and sink in the front room are backwards.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Review collected in partnership with Ramada

Ask CHERI M about Ramada Airport Indianapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harriett L, Director of Sales at Ramada Airport Indianapolis, responded to this review
November 27, 2012
Thank you for the great comments about our staff. I hope your Mom is doing well. We will make sure to note the faucette mix up and if possible get that corrected. We hope to see you again!
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Somerset, Kentucky, United States
1 review
“DO NOT STAY HERE”
1 of 5 stars Reviewed November 14, 2012

We were in this motel nightmare for 2 nights, 2nd night there we had our ATV,UTV, and car trailer stolen from the WELL LIT parking LOT in FRONT OF THE MOTEL WHERE THE NIGHT ATTENDANT could keep an eye on it...With a lock that had to be torch cut off the trailer in order to remove it.. That took a few minutes huh?? Hmmm sounds fishy to me... Window busted out of my truck, things stolen from inside my truck, the drive shaft unhooked from my truck so they could roll it forward to hook up their vehicle to steal from us!!! DO NOT STAY HERE!! The motel did not even care to ACT concerned for us, only worried with having their 3rd party insurance call us to tell us they were not responsible.. How about a "Im sorry this happened, may I assist you in any way??? HORRIBLE HORRIBLE SERVICE!! STAY AWAY FROM THIS PLACE!!!

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Tonya W about Ramada Airport Indianapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harriett L, Director of Sales at Ramada Airport Indianapolis, responded to this review
November 27, 2012
My staff and myself are extremely sorry that this theft occurred while you were staying at our hotel. We have reported this incident to our insurance carrier for their investigation and we are fully cooperating with the police in their investigation into this matter.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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ALEXANDRIA
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 12, 2012

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Ramada

Ask karonmkAlexandria about Ramada Airport Indianapolis
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Harriett L, Director of Sales at Ramada Airport Indianapolis, responded to this review
November 13, 2012
Thank you for the wonderful comments you made about the Ramada! We do appreciate you taking your time to write about your experience! Hopefully we will have the opportunity to be your host again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
HASTINGS
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Dirty, Dirty, Dirty!”
1 of 5 stars Reviewed November 8, 2012

We moved rooms twice if that tells you anything! First room was penetrated with cigarette smoke (it was non-smoking). Moved to second room, musty but tolerable. Lots of dirt and lent piled up in the corners/ doors. Bedspreads were stained! It was so late at night when we got there we decided to just sleep in our clothes and call it good! Breakfast was good!

Room Tip: Don't stay here- no matter how cheap!
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  • Stayed November 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask MICHELLE H about Ramada Airport Indianapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harriett L, Director of Sales at Ramada Airport Indianapolis, responded to this review
November 13, 2012
While your experience seems to have been less that you expected, we do want you to know that your stay was the exception to the normal rule here. Be assured that we will look into the housekeeping issue and take action. If you read some of the other comments that have been given about our hotel, you will see that most guests are pleased with the Ramada and their staff. Hopefully you will give us an opportunity to be your host in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Airport Indianapolis

Also Known As:
Ramada Airport Indianapolis Hotel Indianapolis
Ramada Airport Indianapolis Hotel
Ramada Indianapolis
Indianapolis Ramada
Address: 5601 Fortune Circle West, Indianapolis, IN 46241 (Formerly Hampton Inn)
Phone Number:
Region: United States > Indiana > Indianapolis
Amenities:
Business Center Fitness Center Free Breakfast Free Parking Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #87 of 185 hotels in Indianapolis
Price Range: $
Hotel Class:2.5 star (2.5*)
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