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“Good Hotel” 4 of 5 stars
Review of Courtyard by Marriott Indianapolis at the Capitol

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Courtyard by Marriott Indianapolis at the Capitol
3.0 of 5 Hotel   |   320 North Senate Avenue, Indianapolis, IN 46204 (Downtown Indianapolis)   |  
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Ranked #25 of 183 hotels in Indianapolis
Ann Arbor, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Good Hotel”
4 of 5 stars Reviewed August 4, 2014

Great hotel, good location, we enjoyed our stay. Only thing that was odd was that at 9am housekeeping knocked on our door, we were still asleep so we didn’t open the door and they just came in. Other than that it was a good hotel

Stayed August 2014, traveled as a couple
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178 people have reviewed this hotel

Traveler rating
    86
    59
    22
    6
    5
See reviews for
39
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Irvine, California
Top Contributor
141 reviews 141 reviews
103 hotel reviews
Reviews in 70 cities Reviews in 70 cities
116 helpful votes 116 helpful votes
3 of 5 stars Reviewed August 1, 2014

This hotel is generally okay. My room was fine, although a bit dated. The staff was pleasant and helpful. My room had a fair amount of road noise that came in through the window. The hotel is in a central location in Indianapolis. The hotel Internet was free and reliable.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annie M, Manager at Courtyard by Marriott Indianapolis at the Capitol, responded to this review, 4 weeks ago
Dear Valued Guest
Thank you very much for taking the time to share your experience with us on TripAdvisor. We value all feedback and know this information will allow our hotel and staff to improve. We are very sorry that you experience traffic noise during your stay. Being in a downtown environment lends to increased exposure of traffic and for that we are truly sorry. If you are a light sleeper the west side of the building on a higher floor is our best option for you. Higher floors are always better than lower floors as well. Thank you again for taking the time to share your comments with us. Please feel free to contact me if you have any questions or additional concerns.

Kind Regards
Assistant General Manager
Annie Moskol
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 27, 2014

When paying for a night for a hotel room one would expect nice. My room was nice and furnished. One thing that aggravated me a bit was when I went to check in. I had a reservation ahead of time and they asked me for my card again. I told them I had given them my card at reservation time. At check out I paid cash and got my bill only to see a $20 charge on my card. I asked the lady what that was for. She said it was for condiments and incidentals. She said it will be placed back on my card in a few days. It was never put back on.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Findlay, Ohio
Top Contributor
50 reviews 50 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 25, 2014

Good experience. No complaints. Walking distance to downtown activities. Also walking distance to IUPUI. Easy on site parking. Light breakfast available. Room clean. Staff exceptionally helpful. Would definitely come back again.

Room Tip: We stayed on second floor and it was quiet.
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  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Indianapolis, Indiana
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 19, 2014 via mobile

Great location to walk to downtown restaurants and social/sports events! Property is in good shape, but the real difference with this place is the staff. A special thanks to Carol, but kudos to everyone here - the customer certainly comes first here!

Stayed July 2014
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Columbus, Indiana
Top Contributor
57 reviews 57 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 6, 2014

Very nice hotel in a good location. Close to the canal and downtown attractions. A short walk to Mass ave. staff are very friendly. Check in was great and we were greeted with smiles and advice about the area. Room was outstanding. A must stay if you are in Indy.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Muncie IN
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 6, 2014

This is a beautiful hotel on the inside and out. Upon our arrival our check-in was very smooth with men in tailored suits helping us. Offering complimentary water, a snack pack of hershey kisses along with freshly baked cookies and water with orange slices offered in the lobby. After getting to our room the rooms were the most spacious I had ever been in and very clean. The carpeting and the wallpaper were a bit outdated but the rooms were very nice otherwise. I was shocked to see the samples of shampoo and conditioner were not your run of the mill cheap hotel shampoos they were Paul Mitchell. The coffee offered was actually decent coffee as well. The couch was uncomfortable however the beds were the most comfortable beds I have ever slept in at a hotel. The hotel sits a short walk away from the beautiful canal. I would without a doubt recommend this hotel to anyone staying in this area.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Indianapolis at the Capitol

Address: 320 North Senate Avenue, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#25 Luxury Hotel in Indianapolis
#27 Business Hotel in Indianapolis
#42 Family Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Indianapolis at the Capitol 3*
Official Description (provided by the hotel):
IT'S A NEW STAY! The Courtyard by Marriott Indianapolis at the Capitol has just undergone a $2M renovation! As one of the best of hotels near Lucas Oil Stadium, our new open lobby space and renovated guest rooms feature the modern conveniences today’s traveler has come to expect. Courtyard by Marriott at the Capitol is located on Senate Avenue adjacent to the Canal Walk and within walking distance to the Indiana Convention Center, Bankers Life Fieldhouse, Indianapolis Zoo, Circle Center Mall and Lucas Oil Stadium. Nearby businesses include Eli Lilly, Rolls Royce, WellPoint, ExactTarget, OneAmerica, the Indiana Government Center, and the Indiana University Health Hospitals including Riley, Methodist, and IU Medical Center. Enjoy our onsite Bistro with lounge seating and full bar, interactive touchscreen GoBoard in the lobby as well as private media pods with personal TVs. Our hotel has space and flexibility unmatched by other hotels near Lucas Oil Stadium to help you make the most of every travel experience. ... more   less 
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Also Known As:
Courtyard By Marriott Indianapolis At The Capitol Hotel Indianapolis
Courtyard Indianapolis
Indianapolis Marriott
Indianapolis Courtyard

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