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“Great place to stay for volleyball” 5 of 5 stars
Review of Courtyard Indianapolis at the Capitol

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Courtyard Indianapolis at the Capitol
3.0 of 5 Hotel   |   320 North Senate Avenue, Indianapolis, IN 46204 (Downtown Indianapolis)   |  
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Ranked #39 of 184 Hotels in Indianapolis
Certificate of Excellence
Cincinnati, Ohio
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
“Great place to stay for volleyball”
5 of 5 stars Reviewed March 27, 2012

We recently stayed at this hotel for a volleyball tournament and it was very nice. The rooms were clean and new and the access to the convention center was excellent. They ding you for $27 per night for parking which is expensive, but the staff was very friendly and it was worth the prioce we paid for the room.

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jenniferrichter, General Manager at Courtyard Indianapolis at the Capitol, responded to this review, April 3, 2012
Thank you for staying at the Courtyard by Marriott Indianapolis at the Capitol. I am happy to hear that you enjoyed your stay during the Volleyball tournament in Indy. Unfortunately, all of the hotels in downtown do charge for overnight parking however we pride ourselves on being the most affordable parking in Indy. Again, thank you for staying with us and we hope to see you again during the next tournament.
Sincerely,
Jenny Richter
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209 reviews from our community

Traveler rating
    95
    78
    24
    7
    5
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42
39
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
Chilliwack, Canada
Top Contributor
80 reviews 80 reviews
35 hotel reviews
Reviews in 37 cities Reviews in 37 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed February 24, 2012

Great location, great staff, great room, great lounge....it was great.

  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jenniferrichter, General Manager at Courtyard Indianapolis at the Capitol, responded to this review, March 4, 2012
Thank you for the nice words about the hotel. I am glad to hear that you enjoyed your stay and we look forward to seeing you next time you are in Indianapolis.

Sincerely,
Jenny Richter
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West Hartford, Connecticut
Top Contributor
355 reviews 355 reviews
85 hotel reviews
Reviews in 184 cities Reviews in 184 cities
137 helpful votes 137 helpful votes
2 of 5 stars Reviewed February 20, 2012

The location is great and walkable to downtown Indianapolis. Service upon check in was great. Our first (and only) nights sleep was awful. Our room (220) was above the hotel pool, which is open 6 AM - 11 PM. We were disturbed multiple times through the evening and then starting at 6 AM. Hotel staff was unable, unwilling, or possibly unconcerned to move us to another room. This was a bit surprising given the warm welcome upon arrival. For the first time I checked out of a hotel early due to the sleep quality and unresponsiveness of the hotel. We found the Courtyard near the airport has much quieter rooms.

  • Stayed February 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jenniferrichter, General Manager at Courtyard Indianapolis at the Capitol, responded to this review, March 4, 2012
Thank you for staying at the Courtyard Capitol. I am very sorry to hear that your room was noisy and even more concerned to hear that the staff did not find a solution or different room for you. It is our goal to ensure that all guests are happy when they leave and I apologize that we fell short with you. I will definitely follow up with the front desk staff. I hope that they next time you are in Indianapolis that you will give us another chance.

Warm regards,
Jenny Richter
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Brookfield, Wisconsin
Top Contributor
139 reviews 139 reviews
44 hotel reviews
Reviews in 41 cities Reviews in 41 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed February 20, 2012

Cant say enough about the hotel. Great location - Walt to e volts game, downtown etc. all brand new.

Room Tip: Go high for a view
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  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jenniferrichter, General Manager at Courtyard Indianapolis at the Capitol, responded to this review, March 4, 2012
Thank you for staying at the Courtyard Capitol and I am glad to hear that you enjoyed your stay. We look forward to seeing you again next year for the football games.

Go Colts!!

Sincerely,
Jenny Richter
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Tullahoma, Tennessee
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 6, 2012

My husband,in-laws, and I stayed here from 1/31/2012 to 2/2/2012 not for the Super Bowl but because my brother in law was having surgery. The best part of the hotel for us was one employee, Jason. He went out of his way for us so many times, but the best thing in my mind was him calling and finding a place for us to stay on the last night we were going to be in town. He went above and beyond his duty in my mind and I will never forget the kindess he showed us all.

  • Stayed February 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jenniferrichter, General Manager at Courtyard Indianapolis at the Capitol, responded to this review, March 4, 2012
Thank you for staying at the Courtyard Capitol and for your kind words about Jason. He has been at the hotel for the last three years and really does an amazing job. He tries to ensure that every guests has a great experience and leaves happy. I am very thankful to have him on our team. Hopefully, we will see you next time you are in Indianapolis.

Sincerely,
Jenny Richter
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No. Ky.
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 8, 2012

This hotel was average, but comfortable, good locale and quaint. The staff was very friendly and went out of way to accomodate us. The rooms were average, nothing fancy. Not a whole lot to say about this one, just an average decent place to stay.

  • Stayed May 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jenniferrichter, General Manager at Courtyard Indianapolis at the Capitol, responded to this review, April 2, 2012
Thank you for staying at the Courtyard by Marriott Indianapolis at the Capitol. Our goal at the Courtyard is to exceed our guests expectations and I am disappointed to hear that your experience was just average. Hopefully next time you are in Indianapolis you will give us a chance to prove how ourstanding a stay with us can be.
Sincerely,
Jenny Richter
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Olathe, KS
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 22, 2011

I stayed here with my wife and kids during the B10 football championship game (Dec 2-3).
We did not spend a lot of time in the actual hotel other than sleeping since we were busy all day long. The beds were comfortable and it we had no noise issues.

We loved the location. It was a little farther of a walk to the downtown area bars/resteraunts, but still not bad. In fact I liked having a 10 minute walk to get there. The Basketball, Baseball and football stadiums are right there as well as the capital and the canals. I was impressed with Indianapolis. This hotel was $50-$100 less than the big Marriott and a couple other hotels that were slightly closer.

We were up early and got a table at LaPeep 3 blocks away and had a great breakfast. Plus we stopped in to the Cajun place across from the hotel and they sold to go Beer and Wine - this came in handy as we did not want to go searching for a liquer store.

All in all it was a great trip and this was a good hotel.

  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jenniferrichter, Front Office Manager at Courtyard Indianapolis at the Capitol, responded to this review, May 22, 2013
Thank you very much for your positive review about the Courtyard by Marriott at the Capitol. I am very glad you enjoyed your stay with us. One of my favorite things about our hotel is how close we are to many attractions located downtown; you won't have to walk more than fifteen minutes anywhere. In the future, I hope to welcome you back to our hotel and I encourage you to try our Bistro that is open for breakfast every day from 6:30-9:30am (7am-10am weekends). We have many different options available and the Bistro is located conveniently in the lobby. Please feel free to contact me directly if you need any assistance creating any future reservations!

Warm regards,
Annie Moskol
Front Office Manager
anne.moskol@whitelodging.com
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Additional Information about Courtyard Indianapolis at the Capitol

Address: 320 North Senate Avenue, Indianapolis, IN 46204
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Romantic Hotel in Indianapolis
#33 Business Hotel in Indianapolis
#44 Family Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Indianapolis at the Capitol 3*
Number of rooms: 124
Official Description (provided by the hotel):
A stand-out among hotels in downtown Indianapolis, the renovated Courtyard Indianapolis at the Capitol is located on Senate Avenue right behind the State Capitol Building and the Indiana Government Center. Guests also appreciate our location within walking distance to the Indiana Convention Center, Bankers Life Fieldhouse, Circle Center Mall and IUPUI. Our open lobby space and renovated guest rooms feature the modern conveniences today's traveler has come to expect. Enjoy our onsite Bistro with lounge seating and full bar, interactive touchscreen GoBoard in the lobby as well as private media pods with personal TVs, a 24 hr. Market and boarding pass printing station. The Courtyard Indianapolis at the Capitol has space and flexibility unmatched by other hotels in downtown Indianapolis to help you make the most of every travel experience. ... more   less 
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Also Known As:
Courtyard By Marriott Indianapolis At The Capitol Hotel Indianapolis
Courtyard Indianapolis
Indianapolis Marriott
Indianapolis Courtyard

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