We came up to spend 3 nights for a short Spring Break trip. We have 2 young children, and we came up to go to the children's museum. I made my reservation, and I emailed the manager, Katie, to request a kid friendly room that was close to the pool. Katie exceeded my requests, and we had a GREAT time. The time in the hotel was a memorable part of our trip. We had a view of the canal (and ducks) from each window. My kids loved watching the ducks and seeing the water. We were close to the pool, too! They had board games to play, a pool table, and a Nintendo Wii. Lots of fun! Thank you Katie and staff for the over-the-top excellent service. WE WILL BE BACK! If you are looking for a downtown hotel, I would strongly suggest you come here.