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“Tricky Entrance” 4 of 5 stars
Review of BEST WESTERN Crossroads

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BEST WESTERN Crossroads
2.5 of 5 Hotel   |   7610 Old Trails Road, Indianapolis, IN 46219-6740 (Formerly Signature Inn Indianapolis East)   |  
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Ranked #78 of 183 Hotels in Indianapolis
Lawton, United States
1 review
1 helpful vote 1 helpful vote
“Tricky Entrance”
4 of 5 stars Reviewed July 27, 2014

Tricky entrance, you have to go past the hotel, make a left at the Bob Evens restaurant and follow the road behind the hotel. The staff is very helpful but minimal. You should be someone that can get around without depending on local staff to handle your business. If your looking for a place to crash with quick entrance/exit to I-70 then this is pretty decent.

  • Stayed July 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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129 reviews from our community

Traveler rating
    44
    44
    16
    15
    10
See reviews for
42
16
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32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Marietta, Ohio
Top Contributor
281 reviews 281 reviews
281 hotel reviews
Reviews in 218 cities Reviews in 218 cities
220 helpful votes 220 helpful votes
4 of 5 stars Reviewed July 24, 2014

I havent been here for two years but nothing has changed..Its still great..I stayed here three days this week and everytime was perfect...ample truck parking across from hotel..checked in early afternoon everyday the girl working was very friendly and helpful the rooms were great,clean,comfy...everything here is great and the price is wonderful also...so if your in the area and want a nice clean room at a very fair price this is it..the next time Im in the area I will be back weather its next week or another two years ...this place is great!

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Athol, MA
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 23, 2014

This was one more stopover on a road trip visiting family and old friends. Location on the east side of the city suited our needs. (I believe there is a BW Hotel closer to city center) Location is just off the beltway, but one must look carefully for signage for the turn into the hotel. You are not certain if you are in the correct driveway until you turn a corner and see the main entrance. Desk clerk explained that city code did not allow a larger sign which they wanted to install. Very impressive lobby entrance including a attractive breakfast area. Room was clean,spacious, quiet and very comfortable. Restful night. We did not use the free continental breakfast as we were meeting friends at a restaurant, but we observed an attractive breakfast layout. Good experience and military discount was appreciated.

Room Tip: Not enough information known to make a meaningful recommendation.
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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Grove City
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 22, 2014

I wasn't overly impressed with the look of the hotel but when staff were quickly responsive to my need for shampoo or deferring the check out time, that helpfulness made me feel very good about staying there. Rooms were clean. Pool could have used some cleaning.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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chicago, United States
1 review
2 of 5 stars Reviewed July 14, 2014

Stay 3 separate nights and get a 4th free---unless you don't know about it---poor job promoting it until after my stay--then my stay wasn't eligible---bait and switch--nasty pool. The bathroom was in need of a major update. The location and the outside of the hotel looked more like a truck stop. Couldn't find any hotel staff--the breakfast did not include any cold drinks. The orange juice and the apple juice was luke warm at best. It was cheap enough at $69.00 a night and probably got the service expected from a cheap hotel. But a few changes could have made a difference. The outdoor pool had some sort of slide that was draped in a tarp--that was the hotel's way of saying--stay off. I would not recommend this hotel or stay here again--very rundown outside-no microwave --and room bathroom shower was pathetic.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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1 review
4 of 5 stars Reviewed July 14, 2014

a paint job would do wonders for the rooms. there is two floors and there is no elevator, you would have to take the stairs to the second floor. great breakfast. rooms was clean had nice bathroom toilet sit low, television in room with cable, had a two refrigerator with a nice size freezer in side the top. door

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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Warr Acres, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed July 13, 2014

The staff was overwhelmed due to Jehovah Witnesses in town and the management was not accepting AAA or any other discount because this group was in town. The staff when checking in and out were totally uncaring and unfriendly. Would rather sleep in car next time rather to stay at this hotel. This was the most expensive hotel of my vacation travel.

  • Stayed July 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Crossroads

Address: 7610 Old Trails Road, Indianapolis, IN 46219-6740 (Formerly Signature Inn Indianapolis East)
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#18 Best Value Hotel in Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Crossroads 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Best Western Crossroads Hotel Indianapolis
Best Western Indianapolis
Indianapolis Best Western
Best Western Hotel Indianapolis

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