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“Very nice quick and easy” 4 of 5 stars
Review of Homewood Suites by Hilton Indianapolis At The Crossing

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Homewood Suites by Hilton Indianapolis At The Crossing
3.0 of 5 Hotel   |   2501 East 86th Street, Indianapolis, IN 46240   |  
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Ranked #46 of 184 Hotels in Indianapolis
Certificate of Excellence
Palatine, Illinois
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
“Very nice quick and easy”
4 of 5 stars Reviewed July 9, 2014 via mobile

Found this place on Trip Advisor, prepaid for the room, which they upgraded, clean, actually came with a kitchenette, the hotel was less than 5 minutes from the highway, good breakfast, friendly staff, would go back again.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry B, General Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review, July 14, 2014
Dear Michael,

Thank you for the great review. We greatly appreciate it. Hope to see you again soon.

Barry Barenfanger
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

321 reviews from our community

Traveler rating
    165
    88
    38
    17
    13
See reviews for
106
47
23
107
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Carlinville, IL, United States
1 review
4 of 5 stars Reviewed June 11, 2014

We needed a place where eight of us could stay along with our classic vehicles for the Good-Guys Show at the fairgrounds. This was in a quiet, safe environment with easy acess to the fairgrounds. Although it was not well marked (we missed it completely the first time) we were able to get turned around. Staff was extremely helpful and courteous. We had a little trouble parking our rigs due to the setup of the parking, but we managed and felt that our vehicles were very safe. Overall, the accomodations were just what we needed and we would use them again!

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry B, General Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review, June 12, 2014
Dear Joyce,

Thank your the review and your comments. We hope to see you again soon.

Sincerely,

Barry Barenfanger
General Manager
Homewood Suites Keystone at the Crossing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, Tennessee
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed June 4, 2014

Worst Hilton property I ever stayed at, and I've been to quite a few. Room 232. Loose floor molding in kitchenette, fridge hinged in the wrong direction, kitchen cabinets all banged up, dish washer not mounted to counter top, hot tub empty, pool not cleaned. Second bedroom was a bed and a TV ... nothing more. 2nd room looked like a closet. Wall paper aged and ugly. Furniture worn. Rusty areas on outside walls of rooms. Staircases need paint. Unlikely that I will never stay at this location ever again.

Room Tip: Find another location. I would not recommend this hotel. Need renovations.
See more room tips
  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry B, General Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review, June 6, 2014
Thank you for the review. I am truly sorry your stay was not a pleasant one. The vast majority of our guests leave happy and very pleased with their stay. I will make sure we address the issues mentioned in your review as we take all comments and reviews very seriously. Our hope is that we are notified during the stay so we have an opportunity to address any and all issues if they occur. We work very hard to take care of all of our guests and truly want everyone to have a great experience every time. If we know about a problem we will correct it. Thank you again.

Barry Barenfanger
General Manager
Homewood Suites Keystone at the Crossing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knox, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2014

This is the best hotel we have ever stayed in any where!!! They could teach others how to do customer service!!! We have a pet and she was treated awesome!!! They provide pet bags so their grounds stay perfectly clean!!! It is like being in the country, yet extremely close to everything!!! Thank you Homewood Suites!!!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry B, General Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review, June 6, 2014
Dear Mac,

Thank you for the wonderful review. Hope to see you again soon.

Barry Barenfanger
General Manager
Homewood Suites Keystone at the Crossing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, United States
1 review
5 of 5 stars Reviewed June 1, 2014

Recommend the location and easy access. Memorial Day weekend stay and still manage to get in/out and quick access to the highway. Discreetly located and quiet. I wish they had beds like Hilton Garden Inn but it was booked solid.

  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry B, General Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review, June 6, 2014
Dear Michael,

Thank you for the great review. We greatly appreciate it.

Barry Barenfanger
General Manager
Homewood Suites Keystone at the Crossing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Valparaiso, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2014

Have stayed in several hotels in the Indy area and this is by far the best. The 2 room suites are very spacious and that means you can't see the hallway when in bed and hear all the extra noise. Superb service from the staff, manager's reception has good food, place is nicely cleaned and the value is exceptional. Much preferred over Sheraton at Keystone.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry B, General Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review, June 6, 2014
Dear Jayni,

Thank you so much for the great review! Hope to see you again soon.

Barry Barenfanger
General Manager
Homewood Suites Keystone at the Crossing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Union, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2014

Best thing about hotel is the staff very friendly. The front desk always make sure you know the when and where's. It is close to shopping and any restaurant you may want. The free breakfast is good with change in menu frequently. The dinner is also good. They have a small fire pit in back for guests and is very quiet. The hotel rooms are also quiet and safe to walk around. The room is always clean with small kitchen to cook if you want. The business center is now current with new computers and printer it also has two. Management is always around and checking on guests. I have been coming back for 15 years and have always been treated well and very satisfied with my stay.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barry B, General Manager at Homewood Suites by Hilton Indianapolis At The Crossing, responded to this review, May 15, 2014
Dear Dan,

Thank you so much for the great review. You are greatly appreciated Dan!

Sincerely,

Barry Barenfaner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Indianapolis At The Crossing

Address: 2501 East 86th Street, Indianapolis, IN 46240
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#26 Business Hotel in Indianapolis
#28 Romantic Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Indianapolis At The Crossing 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Indianapolis At The Crossing Hotel Indianapolis
Homewood Suites Indianapolis
Homewood Indianapolis
Hilton Indianapolis
Indianapolis Hilton
Indianapolis Homewood Suites

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