Stayed here on a recent business trip to Indy. First the good: The staff that I interacted with were very friendly, attentive, and nice. They have plenty of parking, and the location is great. Right off a main highway (465), and right next to all the shops/restaurants at Keystone Crossing. Lots of shopping and dining options. I used the fitness center, and the treadmills and bikes were decent quality, each with it's own tv/ipod connection. Now the bad: The first room I checked into, the sink was completely clogged with some sort of black dirt. I immediately went back down to the front desk, they were apologetic and gave me a new room. Got to the new room, and noticed the door was not completely closed (I did not need my key card to get in, just pushed the door open). This was because the door was slightly damaged and did not close on its own. You needed to give it a good push (or pull) to make sure it was closed, and obviously the last person who left (cleaning people) did not do that. I got in the room, and there were black bootprints in the bathroom. Also, the ethernet cable did not work. (Wireless did work, but I use a lot of large files over VPN, so I need the fastest connection possible). I was tired so I ignored the footprints (they were cleaned the next day by the cleaning people), and they did send maintenance to try and fix the internet connection (unable to fix). One final note, they do not have free breakfast for all guests, only people who have a certain level of Marriott "points" have access to the concierge floor where they have free breakfast. Next time back to Indy I will probably stay elsewhere.
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- Also Known As:
- Marriott Indianapolis North Hotel Indianapolis
- Indianapolis Marriott