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“Very nice for a budget hotel” 4 of 5 stars
Review of Clarion Inn & Suites Northwest

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Clarion Inn & Suites Northwest
2.5 of 5 Hotel   |   7001 Corporate Dr., Indianapolis, IN 46278-1938   |  
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Ranked #100 of 183 Hotels in Indianapolis
San Diego, California
Top Contributor
53 reviews 53 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
“Very nice for a budget hotel”
4 of 5 stars Reviewed September 15, 2013

The room was fine, comfortable bed and everything seemed to be recently redone except the bathroom, which was OK but could use some upgrades. I stayed at this hotel for a week, as I was in town for a conference and the hotel was across the street. The biggest differentiator for me was the staff - they were the BEST. Really nice people, very welcoming and they made me feel not only like a valued customer, but a very welcome guest. Stacey, Josh, Mike, and even the housekeeping staff were above and beyond in terms of professionalism and customer service, and their personal attention and kindness made me feel like I was staying with friends, not at a chain hotel.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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68 reviews from our community

Traveler rating
    22
    20
    9
    10
    7
See reviews for
23
6
4
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 5, 2013

Rooms are newly renovated - Flat Screen T.V.'s, Fresh Linen, Very comfortable Beds, clean and fresh. Friendly Staff and the Breakfast is hot and filling.

I would HIGHLY recommend this property - Just minutes from downtown safe and secure business area.

Room Tip: Westside of building
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  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 21 cities Reviews in 21 cities
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed August 5, 2013

I booked this hotel for business. All my staff were on the first floor and none of them had heat or hot water. Several rooms were not serviced. Wrote a complaint on-site and gave it to the front desk clerk Shawn. No response from the hotel. Would not stay here again. Looking for another host hotel

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed July 23, 2013

We book this hotel through Priceline because I had a credit with them. We had to stay in the area because our son was in a local hospital. So with no recourse, we had to change hotels!
The hotel had an odor as soon as you walked through the front door. Not horrible but it was just the beginning of troubles. We were assigned a first floor room. On the way down the hall the odor got worse. The door to our room was nasty dirty. Inside the smell of...what...dirty carpets and cheap cleanser? Not sure but my allergies and asthma kicked in IMMEDIATELY.
So, we went to the front desk and complained about the smell and told them I was allergic to the odors. The clerk says "oh, then you are going to need to be on the second floor". So word to the wise, if you are going to stay here then ask for a 2nd floor room!
Floor two did smell better. The room was cleaner. Not clean but cleaner. The smell and the gross carpet were more than I could take! We packed up (well never unpacked) and left.
I am writing this from the comfort of the Drury Inn.

Room Tip: Well, second floor if you want less smell and dirt.
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  • Stayed July 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionInnGM, General Manager at Clarion Inn & Suites Northwest, responded to this review, August 7, 2013
We recently changed our room deodorizer and were not happy with the smell it left in the rooms. We've since gone to another brand that is much better. We are also in the process of replacing all the guestroom carpets and have received very good comments from our guests regarding our new carpet. Please give us another try and I'm sure you'd be very pleased with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Owensboro, Kentucky
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 16, 2013

We stayed here for the second time for a softball tournament. Staff was very friendly and helpful. Close to restaurants and had time to take in a movie at Trader's Point 12 which is just a few minutes away. Breakfast was good, cereals, waffles, sausage, eggs, breads, bananas. Had self service laundry which was nice since we had to wash ball uniforms. Our room had microwave and mini-fridge. Pool was a little small but we did not use. Overall, very good experience.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 15, 2013

This was the first time we've ever stayed at a Clarion Inn & Suites property. The booking process was easy for our group, the sales team was very accommodating to our team and our needs. We were extremely pleased with the stay there. The hotel staff was friendly, the rooms were clean. The hotel is in a good location, near the highway. That was convenient for our group as we were there for a basketball tournament. We travel there every year for this tournament, and will definitely look at staying there again.

Room Tip: Great stay!
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
Reviews in 28 cities Reviews in 28 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 26, 2013

This is the second time Ive come back to this hotel on business. It seems like since the last time many renovations have been completed.

Pros:
Location close to the highway
Nice breakfast selection
Friendly staff
Many amenities for the price

Cons:
None

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clarion Inn & Suites Northwest

Address: 7001 Corporate Dr., Indianapolis, IN 46278-1938
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#63 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Clarion Inn & Suites Northwest 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Clarion Inn And Suites Northwest
Clarion Inn & Suites Northwest Hotel Indianapolis
Clarion Indianapolis
Indianapolis Clarion

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