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“You Can Always Count On Drury!!!” 5 of 5 stars
Review of Drury Inn Indianapolis

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Drury Inn Indianapolis
3.0 of 5 Hotel   |   9320 N Michigan Rd, Indianapolis, IN 46268   |  
Hotel amenities
Ranked #29 of 184 hotels in Indianapolis
Swansea, IL
Top Contributor
136 reviews 136 reviews
83 hotel reviews
Reviews in 93 cities Reviews in 93 cities
102 helpful votes 102 helpful votes
“You Can Always Count On Drury!!!”
5 of 5 stars Reviewed January 28, 2013

We stayed at this Drury on a little 2-day outing. There are two Drury Inns in Indy, and we have stayed at both of them. This one is the older one but still very nice. The main difference is the bathroom in the room and the lobby area and dining area are smaller. This one is on the north side on Michigan Avenue, and the other one is on the northeast side of town on Shadeland Avenue. Like most Drurys, it had a covered drive-thru and 2 sets of automatic doors for making entry/exit much easier. Cara at check-in was so friendly and cordial. Found out that she is from Michigan. Check-in was quick and easy.

We love the Drurys because they have the PM food which makes leaving the hotel for dinner unnecessary. We enjoyed hot chili, fantastic baked potatoes, nachos and cheese, salad, hot dogs, chips, pretzels, unlimited soda, milk, coffee, and complimentary alcoholic beverages. Coffee is available 24/7, and popcorn is wonderful during the evening time. I just don't know why other major hotels are not offering the PM food. Would attract more guests, I believe. I like what Drury does with checkout. The bill is placed under the door, and if no problem exists, the guest may just leaves the keys to the room and be on the way.

One computer that was in a semi-private area was available for use. The fitness center had 5 machines, free weights, and an exercise ball. An outdoor pool was covered for the winter season.

Free internet is available in your room as well as 60 minutes of free local calls along with free nation-wide long distance. Our king room was very clean, had a very comfortable bed and a sparkling clean bathroom. A microwave and fridge were available. It also had a desk with an arm chair, a sitting chair, a chest of drawers, good lighting, 2 bed-side tables with a clock, iron and ironing board, hair dryer, a wall-mounted thermostat, and coffee and tea. The TV was a flat screen with a decent channel lineup. A lineup guide was provided but there was at least one error on the lineup. The guide needs to be up-to-date.

Like I said earlier, our bathroom was sparkling clean but a little small. It was all in one room with a shower/tub combo. It had a granite vanity and mirror with one sink and wonderful lighting. There is a constant exhaust so no separate fan switch. Drury is using environmental friendly shampoo, conditioner, and body wash. Was disappointed that there was no lotion available so glad I had brought some on the trip.

The eating area was a little small. The lobby area had seating that could be used for overflow. Even though Drury is being environmentally friendly in the bathroom area, they need to change the utensils from styrofoam cups/plates to either fiberboard or actual dinnerware. Breakfast was good--both hot and cold food available--scrambled eggs, sausage patties, biscuits and gravy, cooked oatmeal, waffle machines, potatoes, fresh fruit, juices, bagels, toast, donuts, cold cereals.

Overall, we again enjoyed our stay at this Drury Inn. Would stay again in a heartbeat. Just keep on constructing more hotels throughout the country.

Thanks Drury.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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126 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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  • Portuguese first
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English first
Toronto, Canada
Senior Contributor
42 reviews 42 reviews
33 hotel reviews
Reviews in 33 cities Reviews in 33 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 10, 2012

This is the older, smaller, and slightly less expensive of the two Drury Inn's in Indy. We had a room just off an entrance door so it was super-convenient for us with the dogs -- no elevator, no long corridor walks. We were heading south and worried about rush hour morning traffic. Desk-guy said the "other Drury Inn" gets more jammed up because of its location. We got up for an early QuickStart and left around 6:45 or 7 and had no problem. All the standard Drury Inn amenities including evening Kick-back. Recommended.

Room Tip: If you have pets, ask for a room near an entrance/exit door.
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loose Creek Missouri
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 30, 2012

As usual I will only select pet friendly lodging. It is so important for the two chihuahuas to be as welcome as myself. Here not only are all made to feel welcome, the staff is going to treat you like family. I needed bottled water, did not have change, to my room the wonderful fella from the front desk delivered two bottles. This location is perfect for doing anything in Indy. We had Thanksgiving dinner downtown, went bowling the day after. Never having to spend more than 10 or 15 minutes in the car. Quality dining nearby, shopping as well! The rooms are comfortable, they do not have suites at this location. The room needed air freshning upon arival and that was attended to immediately. Top notch staff, can't say it enough. Each evening my parents, husband, and I played cards in the lobby. Yes, we were also enjoying complimentary adult beverages and tasty snacks. Drury has good standards of quality, I remain loyal.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Three Rivers, Michigan
Top Contributor
51 reviews 51 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed October 25, 2012 via mobile

Clean rooms. I liked the shampoo, conditioner and body wash pump in the shower. Free wine at the Kick Back was a pleasant surprise along with the free snacks. The hot breakfast was nice. Will definitely stay their again. Great value for the price.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 14, 2012 via mobile

Hotel staff was extremely helpful and friendly. The rest did not suit. Room smelled like mildew, there were big stains on the shower curtain, and splatters on the wall. Hotel was fairly far from downtown Indianapolis.

Stayed August 2012, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DruryHotels, General Manager at Drury Inn Indianapolis, responded to this review, October 22, 2012
Thank you for taking the time to review your experience. We truly regret the cleanliness was not what you expected and deserved. Your comments will help us to improve our hotel.

Thank you,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alcoa, Tennessee
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 13, 2012

My family and I chose to stay at this Drury Inn for a few reasons: location, price, reputation and room style. The oversized room was PERFECT for us. It allowed extra space for the kids to play and my husband, the night owl, could be in a separate area and not keep the kids and I up at night. The staff could not have been any friendlier and were extremely accommodating and went above and beyond. The breakfast was great and there was plenty of space to sit and enjoy it. The hotel is located near the interstate, shopping, and restaurants. Drury is all about the customer and their satisfaction....the extras are one big way to prove that. We did not get to take advantage of the evening food because we were visiting friends while we were there but it was nice to know it was available. I will go out of my way to stay at a Drury property should one be available.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 4, 2012 via mobile

What a great hotel! The staff is extremely friendly and helpful. Seemed they couldn't do enough for us Breakfast had everything we needed. Evening happy hour and late popcorn an added bonus. The rooms are clean and roomy. I will return if in the area again.

Stayed October 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Drury Inn Indianapolis

Address: 9320 N Michigan Rd, Indianapolis, IN 46268
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#8 Best Value Hotel in Indianapolis
#24 Romantic Hotel in Indianapolis
#36 Family Hotel in Indianapolis
#53 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Drury Inn Indianapolis 3*
Official Description (provided by the hotel):
Drury Hotel offers its guests a variety of free extras – take, for example, our free hot breakfast. At Drury, “hot” means scrambled eggs, biscuits & gravy, sausage and make-your-own Belgian waffles. In the evening, join us at our 5:30 Kickback® for free hot food and cold beverages. Our rotating menu features a variety of hot foods, baked potatoes, garden salad, beer, wine, mixed drinks and more! To burn off all of those free extras, Drury has a 24-hour exercise center and a parking lot to jog around. Lastly, Drury’s free wireless Internet and free long distance calls will ensure you can keep tabs on all of your posse back home. ... more   less 
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Also Known As:
Drury Inn Indianapolis Hotel Indianapolis
Indianapolis Drury Inn
Drury Indianapolis

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