We just came back from a 3 night stay at this property. Very nice looking, above average, in fact. Professional staff at the counter. I had asked for a first floor room, near an exit due to my mother's use of a walker. We didn't need a handicapped room, just a first floor room. They put us on the fourth floor next to the elevator.
The room was clean but STRONGLY smelled of smoke. It was 5 pm, so the chain smoker who had this room before had been gone for at least 6 hours. They either need a better way to get rid of the smoky smell, or decide to leave the room vacant until it's in better shape. I hope they charged a smoking fee to that person's bill , since this hotel claims to be "Smoke Free". I complained to the desk and made sure they knew that we weren't the ones who did this to their room.
The breakfast and evening snacks were in a nice area, presented nicely, again- staff was professional and areas were clean.
The room itself was average size, lots of outlets in walls and on nightstands and desk ...very helpful. The bathroom was small. Some people might use a bathroom to get dressed in... it was difficult to do in this small space. No shampoos, conditioners or lotions... instead, there was a dispenser in the shower filled with shampoo, conditioner and shower gel. I didn't like the pillows- they were the kind you have to fold in half to get any kind of head support. Desk chair and high-back chair were roomy and comfortable. Housekeeping did a good job, but we always came back to a hot room because she'd turn the air WAY down. We had 90 degree days during the trip, so we would have appreciated a cooler room to come back to.
I wish there had been a notebook with restaurant menus or a list of the places that deliver in this area. Indianapolis is a big city and could have used a book like the other Drury Inns I've stayed at have provided. I called the front desk and he said I could come down to the lobby and get a list. He also said I'd have to come down to the the lobby to get a receipt for our stay on the morning of checkout. Usually, the hotel slides it under the door for easier checkouts. Little things mean a lot.
I won't be coming back to this hotel, but I do like the Drury chain. They don't ALL cut corners the way this one seems to.
- Official Description (provided by the hotel):
- Drury Hotel offers its guests a variety of free extras – take, for example, our free hot breakfast. At Drury, “hot” means scrambled eggs, biscuits & gravy, sausage and make-your-own Belgian waffles. In the evening, join us at our 5:30 Kickback® for free hot food and cold beverages. Our rotating menu features a variety of hot foods, baked potatoes, garden salad, beer, wine, mixed drinks and more! To burn off all of those free extras, Drury has a 24-hour exercise center and a parking lot to jog around. Lastly, Drury’s free wireless Internet and free long distance calls will ensure you can keep tabs on all of your posse back home. ... more less
- Reservation Options:
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- Also Known As:
- Drury Inn Indianapolis Hotel Indianapolis
- Indianapolis Drury Inn
- Drury Indianapolis