There is absolutely nothing positive about this hotel. We drove over 2 hours with 9 kids for a weekend getaway. Now we can't wait to get away.
The horror of this hotel started at check in. We got
In line at 4 o'clock after 1 hour and 30 minutes we finally reached the check in counter. There were at least 100 hundred people behind us in line and only one employee at the front desk. She was beyond frustrated and ready to bust in tears at any second. We finally get in our room and there was one queen bed. So we had to go back down to the front desk and get the correct room. 3 hours after arriving at this horrible hotel we finally made it to the waterpark which would be closing in 2 hours. The water was so cold the kids did not make it to close. There was only one Spa opened and it was filled to capacity with kids splashing water. Back to our rooms we go for showers and there are no towels. We go down to the front desk to request towels and they never arrive. Then we see a housekeeper and she promised us towels. We never seen her either. After calling to the front desk the next morning we finally got 2 towels for a room booked for 4 adults. This hotel has been a nightmare from the moment we walked in. I will never stay here again!!!
- Official Description (provided by the hotel):
- Welcome to the Caribbean Cove Hotel & Conference Center! The Caribbean Cove Hotel is home to the fun and exciting Caribbean Cove Indoor Water Park. Reserve a Caribbean Cove Package & enjoy over 50,000 sq. ft. of water fun, including 3 water slides, 2 spas, a sports activity pool, a leisure river and kid s island complete with a water bucket dumping station! A visit to Caribbean Cove can really work up an appetite, stay the day and grab a bite to eat at Calypso Cafe then onto more fun at Crazy CoCo's Arcade with a ticket/redemption & merchandise counter. The Caribbean Cove Hotel & Conference Center is inspired by the Old World Charm of the French Riviera, with all the modern conveniences, including complimentary High-Speed Internet access and an on-site Business Center. Choose one of our on-site restaurants including Indy Sports Bar & Grille, Cafe St. Paul and Noble Romans Pizza. Our state-of-the-art fitness center and indoor pool/spa are available to all hotel guests. Whether you travel for business or pleasure, the Caribbean Cove Hotel & Conference Center at the Pyramids is sure to meet all your needs.If you have any questions or concerns please give us a call and a Manager will be more than happy to talk to you! ... more less
- Reservation Options:
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- Also Known As:
- Caribbean Cove Hotel Indianapolis
- Caribbean Cove Hotel And Conference Center
- Holiday Inn Indianapolis
- Carribean Cove Indianapolis
- Indianapolis Holiday Inn