We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent place to have a Wedding” 5 of 5 stars
Review of Caribbean Cove Hotel & Conference Center

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Caribbean Cove Hotel & Conference Center to your Saves list
Caribbean Cove Hotel & Conference Center
3.0 of 5 Hotel   |   3850 DePauw Blvd, Indianapolis, IN 46268 (Formerly Holiday Inn Select Indianapolis North (At The Pyramids))   |  
Hotel amenities
Ranked #144 of 184 Hotels in Indianapolis
Indianapolis, Indiana
1 review
“Excellent place to have a Wedding”
5 of 5 stars Reviewed January 1, 2013

Everything was wonderful! I got married to the love of my life on June 23rd, 2012. The Caribbean Cove was the best choice I could have ever made. The staff was excellent to work with and made sure I had the best day possible. I received compliments from all of my guest of the wonderful food and the beautiful decor.
I first worked with Ronnie Walker who made sure that every detail of my experience was what I envisioned. He kept in constant contact with me and made sure I felt like a valued customer every step of the way. He introduced me to the General Manager, Bob West. On the day of my wedding rehearsal Bob stopped in and made sure me and my guest had everything we needed. He also went the extra mile to make that night special for us.
The day of the wedding, I met with Dzanna. She was efficient, pro-active, and easy to work with ensuring every detail was covered. I felt like a princess. Better yet, I felt heard and respected on one of the most special days of my life. I could not have had as wonderful of an experience without each and every person.

Thank you,
Mr. and Mrs. Donald and Ariane Stallard (Smith)

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

447 reviews from our community

Traveler rating
    54
    54
    80
    88
    171
See reviews for
239
16
14
44
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Fort Wayne, Indiana, United States
2 reviews
4 of 5 stars Reviewed December 30, 2012

The hotel is fairly clean and I think the management does really try with whatever resources are available to them. The area it's in was probably "the" area back in the 70's and 80's, but now seems to be on the decline as the city grows outward. You can tell it's an older hotel that has been updated, but sometimes that's not all bad. This is our second stay and despite my overall favorable account of it, we'll most likely stay elsewhere next time...

The waterpark is also really starting to show its age, without repairs to what's needed...

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
valann38
Level Contributor
74 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed December 24, 2012 via mobile

We took all out kids and grand kids here and are having a great time. The front desk arranged for our four rooms to be all together with a huge deck we all shared that overlooked the indoor pool and activity area. It made a great place for congregating the entire group. The waterpark has something for all ages and the service is excellent--from the front desk to the waiters to the lifeguards. They are definitely doing a great job of training their staff on customer service. I highly recommend this place for large family groups.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Collins, Colorado
Level Contributor
298 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 stars Reviewed December 4, 2012

Our company held a meeting in the conference center midweek. The waterpark isn't open during school days/weeks, so the hotel facility was completely empty. It was weird to be in a 4th floor hotel room (key access only on that floor) and not hear anything. No doors closing, no footsteps. You would think that would be ideal, but it was kind of eerie.

I had good service. The rooms are good sized, but old and tired. The floor in my room was shiny from years of being walked on and having bags dragged over it. I'm sure it would be fine for a night with the kids. (Although Wisconsin Dells has some pretty nice waterpark hotels, so it is possible to have a quality room .)

Oddity- If you're carrying boxes or heavy items, the only way to access the upper level meeting rooms is with this dressed-up freight elevator that you have to operate by holding down a button. It's cool-looking, but tough to operate if you're actually carrying boxes.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CCH M, Manager at Caribbean Cove Hotel & Conference Center, responded to this review, December 18, 2012
Thank you for your response. The last few months of the year our hotel typically is a little less busy. We are a great hotel for families but also big enough that business travelers can get away and enjoy some piece and quiet. Our hotel has something for everyone!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, USA
Level Contributor
83 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed November 25, 2012

My family stayed at Caribbean Cove on Thanksgiving night during a holiday trip to see relatives. We are a married middle-aged couple and two teenage boys.

We did not go to the waterpark, but there is a regular hotel that guests can use. This is a huge hotel, with numerous wings and a large atrium containing the pool, arcade, pool tables, and sitting areas. Breakfast is served in the St. Paul restaurant, and there is also a sports bar and considerable conference space.

Our first room included a king bed and a pull-out couch that was too small for two teenage boys. The hotel switched us to a new room, which contained two full-size beds rather than the hoped-for queen beds. Full-size beds are not large. We managed for a night in tight sleeping arrangements.

The toilet in the second room clogged, and it took the hotel staff 90 minutes to fix it. During our second visit to the front desk, it was revealed that the maintenance person was unexpectedly gone, and no one could locate a plunger anywhere. Frustrating. Fortunately, it eventually got cleared at about 11:30 pm.

Our room must have been adjacent to the HVAC system, because it was really loud in the bathroom. However, the noise was not bad in the sleeping area.

Overall, rooms are average and adequate.

Caribbean Cove is not the right choice for businesspeople or couples, or for particularly picky travelers. However, it works well for young families hitting the waterpark, or for groups holding reunions and parties in the atrium.

Room Tip: Rooms overlooking the atrium have a nice view, but might be noisy. Our room faced outside. Not sure...
See more room tips
  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed November 3, 2012

Hotel allows way too much noise way too late. It was so noisy that we could not sleep until at least midnight. Compllaints were simply answered with "we can not control other people's children" who were screaming chanting running through halls knocking on doors until after midnight. Not at all what we paid for!

  • Stayed November 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CCH M, Manager at Caribbean Cove Hotel & Conference Center, responded to this review, November 14, 2012
Thank you for your response. We do have overnight security at our hotel and although it is hard to manage a hotel full of over 600 guests on certain nights we are working to keep noise levels down. We do encourage parents to keep an eye on there children in late hours of the night and do have a policy to remove any guests are continually disturbing other hotel guests after receiving a warning. Thank you for your input and we work to correct this issue.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glendale Heights, Illinois
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 29, 2012

The kids really enjoyed the waterpark - that was the whole point of the trip. They were entertained for hours the whole weekend. My advice for the hotel - get queen beds - most people are traveling with kids and the kids sleep with them - full size beds just aren't big enough - we ended up sleeping on the floor. Also on the weekends there are not enough inner tubes for the crowds, so going during the week is better. The best part for me was the breakfast. Every day we had a great choice of potatoes garnished well, french toast, bacon, scrambled eggs, cereals, fruit and yogurt. We were given wonderful attention by the waiter. I had to give this a "4" based on the beds though!

Room Tip: Try to ask for a room closer to the back where the waterpark is
See more room tips
  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CCH M, Manager at Caribbean Cove Hotel & Conference Center, responded to this review, November 14, 2012
Thank you soo much for your positive response! We appreciate you taking the time to let us and everyone else know you had a great time at our hotel. We are always working to make our hotel a better place for you and our guests, so thank you again for your input!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...

Been to Caribbean Cove Hotel & Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Caribbean Cove Hotel & Conference Center

Address: 3850 DePauw Blvd, Indianapolis, IN 46268 (Formerly Holiday Inn Select Indianapolis North (At The Pyramids))
Location: United States > Indiana > Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #144 of 184 Hotels in Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:3 star — Caribbean Cove Hotel & Conference Center 3*
Number of rooms: 344
Official Description (provided by the hotel):
Welcome to the Caribbean Cove Hotel & Conference Center! The Caribbean Cove Hotel is home to the fun and exciting Caribbean Cove Indoor Water Park. Reserve a Caribbean Cove Package & enjoy over 50,000 sq. ft. of water fun, including 3 water slides, 2 spas, a sports activity pool, a leisure river and kid s island complete with a water bucket dumping station! A visit to Caribbean Cove can really work up an appetite, stay the day and grab a bite to eat at Calypso Cafe then onto more fun at Crazy CoCo's Arcade with a ticket/redemption & merchandise counter. The Caribbean Cove Hotel & Conference Center is inspired by the Old World Charm of the French Riviera, with all the modern conveniences, including complimentary High-Speed Internet access and an on-site Business Center. Choose one of our on-site restaurants including Indy Sports Bar & Grille, Cafe St. Paul and Noble Romans Pizza. Our state-of-the-art fitness center and indoor pool/spa are available to all hotel guests. Whether you travel for business or pleasure, the Caribbean Cove Hotel & Conference Center at the Pyramids is sure to meet all your needs.If you have any questions or concerns please give us a call and a Manager will be more than happy to talk to you! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Orbitz, TripOnline SA, Odigeo, Hotwire, Cheap Tickets and Hotels.com so you can book your Caribbean Cove Hotel & Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Caribbean Cove Hotel Indianapolis
Caribbean Cove Hotel And Conference Center
Holiday Inn Indianapolis
Carribean Cove Indianapolis
Indianapolis Holiday Inn

Owners: What's your side of the story?

If you own or manage Caribbean Cove Hotel & Conference Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.