We were disappointed in nearly every aspect of our stay. The staff was unhelpful, UNPROFESSIONAL, and at times rude. On several occasions they spoke negatively about other guests in front of me while I waited in the lobby. They did not have some services that were advertised and were completely unapologetic about it. Many areas were dirty, and we weren't sure if the room was cleaned before we came and we KNOW the hallways, common areas were not. The bathtub stopper not only didn't work, but didn't fit at all and was completely broken. The kitchen amenities were very lacking - dishwasher didn't drain and pots & pans were awful. Hole in the wall between living room and bedroom so there is no blocking out the sound. "Continental breakfast" is TERRIBLE. Some days it is a muffin and a piece of fruit, and the other days it is a plain bagel and a piece of fruit. I have seen other hotels with a spread better than that upheld 24 hours a day in the lobby. The gym opens "whenever we get around to it," so it was never open before my husband had to be at work, and the breakfast as well didn't start until 7:00am so it is not very business-friendly.
Pluses are that there is a TV in the living room and the bedroom, and the couch is a pull-out bed (although it is TERRIBLY uncomfortable).
- Official Description (provided by the hotel):
- Homestead Studio Suites hotels feature all the amenities you need to live your life when you're on the road. Whether it's for a day, a week, or a month you are sure to enjoy our suites' many features including: a fully-equipped kitchen with a full-size refrigerator; Free WiFi;heated indoor pool; fitness room; continental breakfast; ample work space, and plenty of room to relax. Guests staying for extended stays will especially appreciate our voice-mail system which allows personalized messages from our guests, and an on-site laundry facility. Homestead Studio Suites Indianapolis - Northwest is the ideal choice for groups traveling for business or pleasure. Indianapolis is home to many successful companies such as Eli Lilly; Brightpoint; Conseco; Duke Realty; Interactive Intelligence and many others. Additionally local attractions within a short distance of the hotel include: The Indianapolis Children’s Museum, Indianapolis Museum of Art, Indianapolis Motor Speedway, Indianapolis Zoo, Conseco Fieldhouse, Lucas Oil Stadium, and the Midwest Sports Complex just to name a few. So next time you are in Indianapolis, make the right choice and choose the Homestead Studio Suites Indianapolis - Northwest.Homestead Studio Suites hotels are part of the Extended Stay Hotels family. ... more less
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- Also Known As:
- Homestead Indianapolis Northwest