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“good stay” 4 of 5 stars
Review of Baymont Inn & Suites Indianapolis South

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Baymont Inn & Suites Indianapolis South
2.5 of 5 Hotel   |   4402 East Creek View Road, Indianapolis, IN 46237 (Formerly Jameson Inn Indy South)   |  
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Ranked #38 of 184 Hotels in Indianapolis
Certificate of Excellence
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460 reviews from our community

Traveler rating
    198
    162
    62
    24
    14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Toronto, Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed August 13, 2014

There was 15 of us; Motorcycle Riders, who were all treated with respect, care and was provided awesome service. The rooms were clean and we stayed in really disgusting places with prices that are ridiculous. The staff we're very generous, helpful and just way around awesome. We had an emergency of our buddy car broke down. I went up to John (Front desk personnel) and ask him for his keys to his car so i can grab a rental. Without hesitation, he gave me his keys and that was a lifesaver for us that moment. It was raining bad and we didn't want to ride our bikes. Thank you John and the rest of the staff who put up with our crazy non sense and being hella kool kats. The cleaning crew are really awesome too. I feel horrible because I just remembered that i forgot to tip them, but they really cleaned and they always folded my clothes! Love you guys!

If there was a wet floor not done by the establishment but by the act of nature and the staff know about it, there always a sign. Trust me, we treaded a lot of wet yucky stuff in and out of that place. They were pretty on it 98% of the time. People are human for god sake. They're not robots where there some red flashing light pop on their head when ever someone tread wet stuff in. For hair in the bed...REALLY?!? It's not like your gonna eat the bed! Just remove it. If a disgusting used band-aid was on your bed, i understand, but a hair!? REALLY?

I love the fact that they are animal friendly. I definitely would come back and recommend this place.

  • Stayed August 2014, traveled with friends
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baymontsouth, General Manager at Baymont Inn & Suites Indianapolis South, responded to this review, August 14, 2014
Dear Baymont Guest,
Thank you so much for the nice review on trip advisor. We appreciate your feedback and I'm delighted to hear the staff was friendly and you enjoyed your room.
Thank you,
Jill Fields, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis
1 review
2 of 5 stars Reviewed July 30, 2014

The room was not very clean but what made the stay horrible was when we came in from having dinner my granddaughter slipped on a wet floor. There was no sign. We did not realize it was wet until it was too late. I tried to get the attention of the desk clerk but she was flirting with a customer. He gave her a pen and she was giggling. It took too long for her to even look our way. She yelled at a man with a mop and returned her attention to the customer. I will never, ever stay at a Baymont again. Horrible!

  • Stayed July 2014, traveled with family
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baymontsouth, General Manager at Baymont Inn & Suites Indianapolis South, responded to this review, August 1, 2014
Dear Valued Guest:
Thank you for bringing to my attention your displeasure with our hotel/staff. I am deeply sorry for your negative experience while at our hotel. We don't take your comments lightly and will address this with my staff. It is always our policy to have wet floor signs out while mopping the floor, I apologize if this wasn't the case. I was unaware of any guest tripping however.
Sincerely,
Jill Fields, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis
1 review
2 of 5 stars Reviewed July 30, 2014

My bed had long hair in it. Fortunately there were to beds. Unfortunately I didn't notice the hair till late that night. I reported at check out to the manager, and while he said sorry he didn't seem overly concerned. Also there was an odor in the hallway.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baymontsouth, General Manager at Baymont Inn & Suites Indianapolis South, responded to this review, August 1, 2014
Dear Baymont Guest,
I believe I was the manager on duty the morning you checked out and I don't remember fielding any complaints about hair in a bed. I apologize for this and would like you to know we are researching this matter and will take the necessary actions to correct this problem. Please feel free to contact me at the hotel for any further inquiries.

Sincerely,
Jason S- Asst. GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Indianapolis South

Address: 4402 East Creek View Road, Indianapolis, IN 46237 (Formerly Jameson Inn Indy South)
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#12 Best Value Hotel in Indianapolis
#24 Family Hotel in Indianapolis
#28 Romantic Hotel in Indianapolis
#34 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Indianapolis South 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Jameson Inn Indy South Hotel Indianapolis
Jameson Inn Indianapolis
Indianapolis Jameson Inn

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