Stayed at this hotel, the parking lot was very lite up, the lobby was very welcoming and very nice looking and very clean, the staff was absoultly wonderful!!
The gentleman that checked us in was just wonderful. He tried to get all our rooms together but I guess he couldn't make it work.
I Had some issues when trying to reserve our rooms, the hotel had me to go through 888-424-0295, so back in April I made reservations for 6 rooms.
#1 It was very hard to understand the person whom I was trying to make the reservations with, I asked to have someone else to talk to several times.
#2 I called back to change 1 room to ariving on the 20th and staying until the 22rd and they canceled 2 of my rooms. (But I didn't know the rooms were canceled)
#3 I called back on 8/30/2013 and then found out the rooms had been canceled! Ugg!!
#4 Talked again with someone I couldn't understand, and finaly asked for there manager, after almost 35 minutes on the phone with the 1-888 people they told me I needed to call the hotel inself.
I called the hotel, they were just wonderful!! They ended up finding me our 5th room, it was not a double like I first reserved, but we had 5 rooms for 5 different families and it worked out perfectly.
Our room was clean and bright and we lovede the wash room and bathroom seperated. The bed very comfortable.
We attend a event every year around this time of year and we WILL stay here again.
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- Also Known As:
- Jameson Inn Indy West Hotel Indianapolis
- Jameson Inn Indianapolis
- Indianapolis Jameson Inn