Unlike many other Holiday Inn's that we have stayed at, and much better. The service was very friendly and the hotel although was under renovations remained quiet and clean. The beds were clean and comfortable. There was a "grab-n-go" breakfast in a side lobby area that came with our group rate hotel package, the meal was a step up from the continental breakfast at so many hotels. This hotel also offered a more nice full sit down buffet breakfast that looked nice for $10.50 pp but we just did not have the time to enjoy it. I asked a staff member if there were muffins on the quick breakfast as we had one member sick that only wanted a muffin. As it turned out muffins were not part of the breakfast but the bus boy and female staff member combined to make sure I had muffins, orange juice, and fruit in a sack to take back to the room. That is in a word SERVICE. The pool was clean as was the work out room. We could not check in until 3:00 as the hotel was so busy the night prior but the staff see to be very friendly, it was just awkward sitting and waiting with nothing for the kids to do for an hour. Although the hotel is being remodeled it seemed like a lot of effort went into signs directing the flow to area of the hotel. We would for sure return to this hotel.