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“Good value” 4 of 5 stars
Review of Holiday Inn Indianapolis North/Carmel

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Holiday Inn Indianapolis North/Carmel
3.0 of 5 Hotel   |   251 Pennsylvania Parkway, Indianapolis, IN 46280 (Formerly Four Points by Sheraton Indianapolis Carmel)   |  
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Ranked #18 of 183 Hotels in Indianapolis
michigan
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
“Good value”
4 of 5 stars Reviewed March 14, 2013 via mobile

We stayed for 3 nights; we were in town for a dance competition. This hotel is in a corporate area, but has easy access to area restaurants, shopping, etc. The beds are comfortable, but I highly suggest bringing your own pillow if possible as there is hardly a difference between the 'soft' & 'firm' choices that are provided. The in-room fridge (which is an ample size) & microwave that come standard was a great perk & gave us a lot of convenience in the morning. Please note that the main lobby is currently under construction, so we were not able to sit in the lobby in the evening & visit with our fellow dance moms-that was a bit disappointing; because of this construction, parking is mostly limited to either side of the hotel & I thought the parking lot could have been more brightly lit. We did not use the restaurant, which I'm sure is also relocated due to construction...it is set up in a conference room for the time being, but the food sounded good when reading the descriptions on the menu. Would I stay here again? Probably-especially for the price.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review, March 22, 2013
Trip Advisor member,

We would like to thank you for taking the time to submit your review. We are currently wrapping up phase II of our hotel improvement plan. The target date for completion is April 1st 2013, after our renovations have completed we will offer a new food and beverage concepts in our restaurant and lounge outlets. We apologize if your stay was not as comfortable as you expected it to be. However we look forward to seeing you again once our renovation has completed
.
Thank you for choosing to stay with us!

Zachary Donofrio
Asst. General Manager
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276 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • Any
English first
Syosset, New York
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 13, 2013

This is a beautiful, clean, comfortable, friendly place to stay.
The rates were reasonable and WiFi was included !
Parking was free. Try the chocolate muffins they sell !!!!!
We had breakfast here one morning of our stay and it was served hot and exactly as we ordered. We will stay here again when we return to the Indianapolis/Carmel area.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review, March 22, 2013
Trip Advisor member,

We would like to thank you for taking the time to share your experience with us. We are always looking for feedback on our travelers experience and ways to improve our services. We are happy to know that you enjoyed our amenities and breakfast exceeding your expectations.
Thank you for choosing to spend your business with us!

Sincerely,

Zachary Donofrio
Asst. General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monument, CO
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 22, 2013

Went back to Indianapolis after a year of not traveling and due to a contract, stayed at another hotel not far from the Holiday Inn so I went back, specifically for the French Onion Soup and the bartender, Kyle because the soup is delicious and when you're on the road, anyone that remembers your name and what you drink and makes you laugh, is a much needed diversion from being road weary. I was not disappointed by either. Kyle was behind the bar and introduced me to the entire bar and the soup was just like I remembered it followed by their delicious and fresh salad; the perfect dinner with a glass of wine! I understand they are expanding the bar and construction has begun so for the next 5 weeks, it might be a little disorganized but always worth a visit and a beverage and dinner. Thanks for making it so pleasant Kyle and the chef!

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review, February 25, 2013
Recent Traveler,

Thank you for sharing your review with us. Your feedback is important as we are constantly looking to improve the guest experience. As you mentioned yourself, I agree, our French Onion soup is some of the best around.

Thank you for stopping in and visiting with us!
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Louisville, Kentucky
Top Contributor
53 reviews 53 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 18, 2013

I was surprised that this hotel was only $85 per night/10,000 Priority Club Points as it was very nice and of high quality. It appears that it's been recently renovated with new carpet, paint, fixtures, tv, beds, etc. We were very impressed with the quality of everything and felt like we were in a hotel that was twice as expensive if not more. The beds were awesome.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review, February 24, 2013
Trip Advisor Traveler,

It is great to hear your feedback for your recent stay with us. We have made big investments in our property over the last 12 months, so we are happy to know that you found our property to meet your needs. Being a Priority Club member such as yourself, it is also great to hear you are a member of our loyalty program and could use your points for your stay.
Thank you for your business!

Zachary Donofrio
Asst. General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, Kentucky
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 14, 2013

I enjoyed my stay here on 2/12/2013. Room was clean and bed was comfortable. I requested a room opposite the freeway and my request was easily granted. I also ate in the bar/lounge area which was excellent. Kyle the bartender was as fun to talk to as others have stated in their reviews of the hotel. The entire staff was top notch. I will stay again in the future and would recommend this hotel to others.

Room Tip: If you are a lite sleeper, request a room facing the courtyard as there is a busy highway on the opp...
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review, February 17, 2013
Mike,

Thank you for sharing your recent travel experience with our team and the Trip Advisor community. Your feedback helps our staff enhance the guest experience. We are happy to hear your requests were accommodated and that our F&B outlets met your needs.

Once again thank you for your thoughts and for spending your business with us.

Sincerely,

Zachary Donofrio
Asst. General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 10, 2013 via mobile

My husband and I stayed here in one of their suites. Very nice, clean room and super comfortable beds. My husband and I stopped by the bar at the hotel in the evening to get a drink and the bartender was very friendly and attentive. Drinks are moderately priced. We had breakfast at the restaurant and it was very tasty, nice way to start your morning.

Overall I would recommend this hotel to anyone looking for a clean, quiet hotel with comfortable beds.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review, February 11, 2013
Trip Advisor Member,

We thank you for taking the time to comment on your stay. Feedback from our guests is crucial and plays an important factor in our always improving guest experience. We are happy to know that our staff was friendly and our hotel met your expectations.

Once again thank you for your thoughts and for spending your business with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Branson, Missouri
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 6, 2013

Wow! What a renovation they have done on this place! It is dazzling! As a person who travel's a whole bunch for work, I value a smooth check in with friendly service, and that's exactly what I received! The bed's are heavenly-better sleep than I get at home, and the workout facility was well kept and clean. Their Reuben Sandwich is really good, and they have homemade chips! Overall, it was a terrific stay, with warm friendly service, a peaceful sleeping experience, and great food! I would definitely recommend this hotel and will stay here again when in town visiting! Thanks Holiday Inn! Can't wait until we meet again!

Room Tip: I stayed on the 4th floor away midway down the hall, and it was quiet, and peaceful.
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review, February 11, 2013
Recent Traveler,

Thank you so much for taking the time to compose your review. We are delighted to hear that you found your room comfortable, our amenities met your needs and that you were able to relax and unwind. Your kind words will be shared with the team.

Thanks for staying with us, make it a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Indianapolis North/Carmel

Address: 251 Pennsylvania Parkway, Indianapolis, IN 46280 (Formerly Four Points by Sheraton Indianapolis Carmel)
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Indianapolis
#14 Best Value Hotel in Indianapolis
#31 Business Hotel in Indianapolis
#35 Family Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Indianapolis North/Carmel 3*
Official Description (provided by the hotel):
The Holiday Inn Indianapolis Carmel is ideally located in a park like setting in the heart of upscale Meridian Corporate Business Park and minutes away from the beautiful downtown Carmel Arts and Design District. Our unique six story design hotel is the only Holiday Inn located in the Indianapolis area. Renovated, spacious guestrooms and suites offer all the comforts of home including Holiday Inn signature bedding for a restful night sleep, microwave and refrigerator for your convenience and HDTV channels providing an array of viewing options on the 32 inch flat panel TV. Join family and colleagues for breakfast, dinner or drinks in the Terranova Bar and Grill. Take advantage of free Wi-Fi, 24 hour sundry shop and business center. To unwind from the day, take a dip in our indoor pool or whirlpool. Reenergize yourself in the fitness center. Business travelers will find our hotel conveniently located to companies within the North Meridian corridor including St. Vincent Hospital, Liberty Mutual, Delta Faucet, Teradata, Ingersoll Rand, Monster, Bridgestone Firestone, Belden, Verizon, and Thompson Technical. Take the day to enjoy attractions such as Broad Ripple, Children’s Museum, Butler University, The Palladium, Lucas Oil Stadium, and Indianapolis Speedway. We are only 20 miles from Indianapolis Airport. Relax knowing you have made the right choice with Holiday Inn Indianapolis Carmel. ... more   less 
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Also Known As:
Four Points By Sheraton Indianapolis Carmel Hotel Indianapolis
4 Points By Sheraton Indianapolis Carmel
Radisson Indianapolis
Indianapolis Radisson

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