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“Great rates and very high quality” 5 of 5 stars
Review of Holiday Inn Indianapolis North/Carmel

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Holiday Inn Indianapolis North/Carmel
3.0 of 5 Hotel   |   251 Pennsylvania Parkway, Indianapolis, IN 46280 (Formerly Four Points by Sheraton Indianapolis Carmel)   |  
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Ranked #22 of 184 Hotels in Indianapolis
Louisville, Kentucky
Top Contributor
53 reviews 53 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
“Great rates and very high quality”
5 of 5 stars Reviewed February 18, 2013

I was surprised that this hotel was only $85 per night/10,000 Priority Club Points as it was very nice and of high quality. It appears that it's been recently renovated with new carpet, paint, fixtures, tv, beds, etc. We were very impressed with the quality of everything and felt like we were in a hotel that was twice as expensive if not more. The beds were awesome.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review, February 24, 2013
Trip Advisor Traveler,

It is great to hear your feedback for your recent stay with us. We have made big investments in our property over the last 12 months, so we are happy to know that you found our property to meet your needs. Being a Priority Club member such as yourself, it is also great to hear you are a member of our loyalty program and could use your points for your stay.
Thank you for your business!

Zachary Donofrio
Asst. General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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285 reviews from our community

Traveler rating
    143
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    28
    11
    18
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • Any
English first
Louisville, Kentucky
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 14, 2013

I enjoyed my stay here on 2/12/2013. Room was clean and bed was comfortable. I requested a room opposite the freeway and my request was easily granted. I also ate in the bar/lounge area which was excellent. Kyle the bartender was as fun to talk to as others have stated in their reviews of the hotel. The entire staff was top notch. I will stay again in the future and would recommend this hotel to others.

Room Tip: If you are a lite sleeper, request a room facing the courtyard as there is a busy highway on the opp...
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review, February 17, 2013
Mike,

Thank you for sharing your recent travel experience with our team and the Trip Advisor community. Your feedback helps our staff enhance the guest experience. We are happy to hear your requests were accommodated and that our F&B outlets met your needs.

Once again thank you for your thoughts and for spending your business with us.

Sincerely,

Zachary Donofrio
Asst. General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 10, 2013 via mobile

My husband and I stayed here in one of their suites. Very nice, clean room and super comfortable beds. My husband and I stopped by the bar at the hotel in the evening to get a drink and the bartender was very friendly and attentive. Drinks are moderately priced. We had breakfast at the restaurant and it was very tasty, nice way to start your morning.

Overall I would recommend this hotel to anyone looking for a clean, quiet hotel with comfortable beds.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review, February 11, 2013
Trip Advisor Member,

We thank you for taking the time to comment on your stay. Feedback from our guests is crucial and plays an important factor in our always improving guest experience. We are happy to know that our staff was friendly and our hotel met your expectations.

Once again thank you for your thoughts and for spending your business with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Branson, Missouri
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 6, 2013

Wow! What a renovation they have done on this place! It is dazzling! As a person who travel's a whole bunch for work, I value a smooth check in with friendly service, and that's exactly what I received! The bed's are heavenly-better sleep than I get at home, and the workout facility was well kept and clean. Their Reuben Sandwich is really good, and they have homemade chips! Overall, it was a terrific stay, with warm friendly service, a peaceful sleeping experience, and great food! I would definitely recommend this hotel and will stay here again when in town visiting! Thanks Holiday Inn! Can't wait until we meet again!

Room Tip: I stayed on the 4th floor away midway down the hall, and it was quiet, and peaceful.
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review, February 11, 2013
Recent Traveler,

Thank you so much for taking the time to compose your review. We are delighted to hear that you found your room comfortable, our amenities met your needs and that you were able to relax and unwind. Your kind words will be shared with the team.

Thanks for staying with us, make it a great day!
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1 review
5 of 5 stars Reviewed January 27, 2013 via mobile

I have been staying here off an on for a couple months now. The Service is really good and the food is really good as well. Kyle, the bartender is the best. He eagerly greets you by name every time you set foot in the bar. He then makes sure you are introduced to everyone else at the bar. His attentiveness to his customers goes unmatched by any. He makes you feel at home.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review, January 29, 2013
Trip Advisor Member,

We would first like to thank you for sharing your feedback with us, but more importantly for choosing the Holiday Inn for your lodging accommodations. Kyle does work hard to engage with all of our customers and is a champion of guest service.

Thank you once again for your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 25, 2013

I have been staying there for business during the weekdays for almost 3 months since November 2012. Hotel is clean and staff is very attentive to needs. Rooms are pretty nice, about what you would expect for the price. Restaurant is great for dinner. Much better than average for hotel food. If you stop by at dinnertime, be sure to meet Kyle at the bar. Fantastic bartender with a quick wit and he will take the time to know your name before you leave. Restaurant for breakfast isn't very good and a bit pricey. Overall, I have enjoyed my stay here.

Room Tip: Some of the rooms faced toward the highway can get a bit loud a night due to the traffic passing by...
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review, January 29, 2013
Dear Beren A,

It is a true pleasure to read your recent travel review. The team here has worked hard to create a welcoming experience that comes at a great value to our patrons. While we are happy to know that you have enjoyed our dinner menu offerings, we will review our breakfast menu and look for ways to improve our morning dining experience. Please reach out to me the next time you are staying with us, I would love to offer breakfast to you on the house and change your opinion of our breakfast offerings.

Thank you for your business and for providing us with your feedback.

Sincerely,

Zachary Donofrio
Asst. General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, TX
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 25, 2013

I love coming to this Hotel and feeling like you belong. From the minute you walk in the door. Kyle the Bartender usually greets you like a long lost friend. Soon after, you may know everyone in the place as Kyle will be sure to introduce you. The rooms are quite comfy and spacious. Plenty of food and drinks in the vicinty if you want to go out a night. Actually the food and drinks at the bar with Kyle are very good. You will difinitely be comfortable. Great stay.....

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review, January 29, 2013
Overall, I have enjoyed my stay here.

Thank you for your recent travel review. We always love to hear from our patrons and the experience they received when staying with us. Our staff strives to make everyone feel welcome and at home, our bartender is an example of this culture we breed.

Again thank you for your comments.

Zachary Donofrio
Asst. General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Indianapolis North/Carmel

Address: 251 Pennsylvania Parkway, Indianapolis, IN 46280 (Formerly Four Points by Sheraton Indianapolis Carmel)
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#17 Best Value Hotel in Indianapolis
#31 Business Hotel in Indianapolis
#31 Romantic Hotel in Indianapolis
#36 Family Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Indianapolis North/Carmel 3*
Number of rooms: 171
Official Description (provided by the hotel):
The Holiday Inn Indianapolis Carmel is ideally located in a park like setting in the heart of upscale Meridian Corporate Business Park and minutes away from the beautiful downtown Carmel Arts and Design District. Our unique six story design hotel is the only Holiday Inn located in the Indianapolis area. Renovated, spacious guestrooms and suites offer all the comforts of home including Holiday Inn signature bedding for a restful night sleep, microwave and refrigerator for your convenience and HDTV channels providing an array of viewing options on the 32 inch flat panel TV. Join family and colleagues for breakfast, dinner or drinks in the Terranova Bar and Grill. Take advantage of free Wi-Fi, 24 hour sundry shop and business center. To unwind from the day, take a dip in our indoor pool or whirlpool. Reenergize yourself in the fitness center. Business travelers will find our hotel conveniently located to companies within the North Meridian corridor including St. Vincent Hospital, Liberty Mutual, Delta Faucet, Teradata, Ingersoll Rand, Monster, Bridgestone Firestone, Belden, Verizon, and Thompson Technical. Take the day to enjoy attractions such as Broad Ripple, Children’s Museum, Butler University, The Palladium, Lucas Oil Stadium, and Indianapolis Speedway. We are only 20 miles from Indianapolis Airport. Relax knowing you have made the right choice with Holiday Inn Indianapolis Carmel. ... more   less 
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Also Known As:
Four Points By Sheraton Indianapolis Carmel Hotel Indianapolis
4 Points By Sheraton Indianapolis Carmel
Radisson Indianapolis
Indianapolis Radisson

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