My son and I stayed here for the long weekend after Thanksgiving Day. Our room was clean and comfortable. Awesome bathroom amenities (Bath and Body Works!!). The hotel staff was very friendly and accommodating. The highlight of my stay had to have been Blaine, who works in the restaurant. This young man went out of his way to take excellent care of not only us, but all the tables he was serving. He was the perfect combination of professional, as well as warm and friendly. Since he and my son are roughly the same age, I asked him for suggestions on things to do in Indy. He gave us several, most of which we did. The next morning, he asked what we had decided to do and if we had enjoyed it. Great follow-up! Blaine is a shining star for the Holiday Inn in Carmel. I hope his management will pass on my compliments to him and let him know that it's true - one person CAN make a difference.

Stayed here in October and November while visiting our daughter who is a freshman at Butler University. We got the "Butler" rate which wasn't anything too special since the internet price was only a few dollars higher. On our first stay, our room was at the back of the hotel on the fourth floor. I didn't think we would ever find or get to our room. So, on our second stay, we made sure to arrive at check in 3:00 p.m. and I requested a first floor room. We were accommodated so the walk to the room was not as bad. The pool looked nice although we did not use it because of the amount of kids in it. We did use the exercise room which was ok - equipment seemed old and rundown. We got a King room with a fold out couch to accommodate us and our son. The rooms really aren't big enough to accommodate the fold out. Once the bed is out, it is right next to the bed. So, you have to crawl over the bed or rollout in order to get to/from the desk or that side of the bed. Not a good set up. The room and hotel were generally clean. There is still construction going on. BEWARE: they do NOT offer a breakfast with your room. If you want ANYTHING to eat, you must PAY. They do not openly tell you that when you book the room through the hotel. They told me breakfast was "available". Which it is but not free as one would assume since most Holiday Inn type hotels do offer that to their guests. Would I stay again? Probably yes since we now know what to expect.

I stayed at thsi property for the fourth time in over 5 years. I keep asking myself why I come back. The rooms are disappointing and are not a home atomsphere at all. Staff is friendly but it opnly goes to far. Restruant is open occasionally. You really can't count on anything other than breakfast. Meeting rooms are in need of updates also. I wanted to take a quick shower in my suite upon arrival. I turned on the hot water and waited and waited for any warn water. Called the front desk and maintance responded quickly but they were alsready aware of the hotwater problem. Hotwater take almost 10 minutes to show up once the faucet is turned on.

Kyle the bartender is supernatural!! Ask him to show his many tricks!
He does card tricks, tricks with bottles of liquor, tricks with 3 mixers cups and 3 limes (ask him to show you this, you will be amazed!!)
Room is great, clean, coffee, soap, shampoo & towels. What more could I ask for?