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Holiday Inn Indianapolis North/Carmel: Traveler Reviews

3.0 of 5
251 Pennsylvania Parkway, Indianapolis, IN 46280 (Formerly Four Points by Sheraton Indianapolis Carmel)
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Holiday Inn Indianapolis North/Carmel
Ranked #42 of 185 hotels in Indianapolis
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169 reviews from our community

    Trip type
Traveler rating
    72
    54
    22
    7
    14
Date Rating
West Chicago, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Wonderful changes!”
5 of 5 stars Reviewed October 30, 2012

I have reviewed this hotel over a year ago and to my surprise they were now a Holiday Inn. (great for me as I get to earn my priority points). Same great people and service but completely new rooms! As a Dad of 3...the kids eat free program was welcomed. I work when I travel and really appreciated the new desks with pull out writing table (why don't all hotels have these?) It was a pleasant surprise to see that the rooms now have microwaves and refrigerators in them. As a four night stay guest, I used both. The beds are great at this hotel. I sleep very soundly... enough so that I actually talked to a manager about where to get one.

The hotel was good before but has moved up another level in my opinion. I will be back!

Room Tip: Ask for an upgrade, they have lots of choices with Courtyard view and two room suites. (I was in a...
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask dadxs3 about Holiday Inn Indianapolis North/Carmel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review
February 4, 2013
Thank you for sharing your recent review with us. We consistently strive to improve the guest experience, your valued feedback will allow us to do this.

Thank you for spending your business with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Illinois
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
“Comfy accomodations, shallow pool great for smaller kids”
4 of 5 stars Reviewed October 28, 2012

Booked this room because the rate was lower than the Staybridge Suites down the road. Pool is a narrow, almost lap pool, but at 3 1/2 feet max, great for smaller kids under 10. Also a hot tub. Kids ate free at breakfast buffet, which was very good! French toast, Fresh Fruit (besides just melon), Cereal, Eggs, Sausage, etc. This hotel is a straight shot (roughly 10 miles down 31/Meridian) to the Children's Museum, and it is also close to Clay Terrace (5 miles) for shopping and food. The construction around Clay Terrace was a mess, the old entrance I remember not available. Overall, a great stay, nice location, and I would stay again.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by weyes for Indianapolis
Ask weyes about Holiday Inn Indianapolis North/Carmel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review
February 4, 2013
Thank you for sharing your recent review with us. We consistently strive to improve the guest experience, your valued feedback will allow us to do this.

Thank you for spending your business with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mesa, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Thanks to all the staff and Kyle for another great stay”
4 of 5 stars Reviewed October 28, 2012

With the change to the Holiday Inn, the hotel has benn pretty much completely refurbished and it is a pleasure to stay there. All of the staff is very helpful and the breakfast buffet is as good as it gets. However, the best reason to stay here is to enjoy the company and service of the bartender Kyle. He goes above and beyond to get to know and service his customers.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask gulfwar999 about Holiday Inn Indianapolis North/Carmel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review
February 4, 2013
Thank you for sharing your recent review with us. We consistently strive to improve the guest experience, your valued feedback will allow us to do this.

Thank you for spending your business with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“The bartender Kyle is excellent! The staff was nice also.”
5 of 5 stars Reviewed October 26, 2012 via mobile

I stayed at this Holiday Inn, for business, the stay was great. My most memorable and positive experience was with Kyle the bartender! He was awesome!! He is the epitome of customer service! I would stay here again just to hang out with him at the bar.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Shalawn about Holiday Inn Indianapolis North/Carmel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review
February 4, 2013
Thank you for sharing your recent review with us. We consistently strive to improve the guest experience, your valued feedback will allow us to do this.

Thank you for spending your business with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Des Moines, Iowa
1 review
1 helpful vote 1 helpful vote
“Great for business and after”
4 of 5 stars Reviewed October 26, 2012

Hotel is new to Holdiay Inn and has been going through a great update. Rooms are spacious and clean. Be sure to stop by the bar and say hi to Kyle. Check in was quick and all of the staff was courtious and helpful.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Alton J about Holiday Inn Indianapolis North/Carmel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary D, Guest Relations Manager at Holiday Inn Indianapolis North/Carmel, responded to this review
October 29, 2012
Alton,

We thank you for your review. We have been with the Holiday Inn family for just over 90 days and love the improvements that have come with this brand. From our $3.0 Million guest room make over to the addition of the award winning Priority Club loyalty program, our guests love these new changes.

Make it a great day, thank you for spending your business with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Indianapolis North/Carmel

Also Known As:
Four Points By Sheraton Indianapolis Carmel Hotel
Four Points By Sheraton Indianapolis Carmel Hotel Indianapolis
4 Points By Sheraton Indianapolis Carmel
Radisson Indianapolis
Indianapolis Radisson
Address: 251 Pennsylvania Parkway, Indianapolis, IN 46280 (Formerly Four Points by Sheraton Indianapolis Carmel)
Phone Number:
Region: United States > Indiana > Indianapolis
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#34 Business Hotels in Indianapolis
Price Range: $
Hotel Class:3 star (3*)
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